Networking

Wi-Fi routers, home servers, virtual private networks, and more.

Why's My Dual-Boot PC so Slow Online?

Device Manager

Episode 1776

Nathan from Cleveland, Ohio

Nathan recently created a dual boot PC using Windows and Majaro Linux. But now his bandwidth speed on that PC is really slow compared to his other devices. Leo says that if the slowdown is evident on both Linux and Windows, then that points to a potential hardware issue. Leo recommends to boot into Windows and go into the Device Manager to make sure the PC is using the proper drivers. They should be by Intel. He can also do a Linux LSHW (list hardware) command, or LSPCI command which will show what ethernet and Internet commands are being used.

Why Am I Getting a Password Error With My iDrive Backup?

iDrive

Episode 1775

Alan from Murietta, CA

Alan uses iDrive for his cloud backup, and he's recently started getting a "password mismatch" error. Leo has had similar issues, and he thinks it's either security software or ad blockers that is causing that kind of issue. Sites are trying to find out more about you, and the blockers on our system and browsers are fighting against that. That prompts the page developers to try and bypass it. Leo suggests turning off wifi on your mobile device and see if you can do it. If so, you know there's something in the network router that's blocking it.

Why Does My Voice Break Up on WiFi Calling?

CM1000

Episode 1774

Jeff from Laguna Beach, CA

Jeff recently cut the cord and set up Ooma for his phone service with WiFi calling since he has lousy cell reception. But the problem his voice is cutting out. Leo says that the router is the likely culprit. This is because it affects two different devices. But it's possible that Jeff's internet company is being anti-competitive, favoring their own internet phone service over any others. One possible solution is to not use their modem and router. He can buy his own modem and router and then save a monthly rental fee at the same time. Leo recommends DOCSIS 3.1. Leo likes the NetGear CM1000.

How Do I Improve My WiFi Reception?

Spectrum

Episode 1772

Carmen from Springhill, FL

Carmen's WiFi is terrible and she's been told it's because of "firewalls" in the house. Will a WiFi booster help her problem? Leo says it's more likely the crappy router she's been given by her ISP. She can try moving it around, and up to a higher position. That could help. The higher the router is, the better the reception she'll get. So if Carmen's router can be above her head, that would be better. She also wants to ask the ISP for a newer WiFi modem. Call Spectrum and demand the latest box. Ask for a WiFi 6 router.

Why Does My Computer Drop Off the Internet Often?

WiFi

Episode 1770

Suzanne from Redondo Beach,CA

Suzanne's laptop drops off the internet all the time, giving her an error that she's offline. Leo says that it could be many different things. Her router could be dropping out. Routers wear out and after a few years, problems like dropouts on wifi or the internet can happen. Try surfing on another device to replicate it. If so, then it's not the computer. If not, then she can focus on the computer as the culprit. Next, try using an ethernet cable to wire a connection and see if the problem persists. If so, then she knows it's a wifi issue and isn't the router or internet service provider.

Why Doesn't a Cellphone Have Congestion Like WiFi Networks Do?

WiFi

Episode 1769

Roy from New Mexico

Roy wants to know why cell phones don't suffer congestion like WIFi does? Leo says that Leo says it's mostly by design. WiFi uses a technology that causes traffic to wait because of congestion. But in cellular technology, they don't avoid traffic collisions. It uses multiple channels on a cell tower to manage the traffic. Here's an article about it.