Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How can I Block Unwanted Calls on my Cell Phone?

Voice

Episode 1590

David from Anaheim, CA

David is tired of getting unwanted robocalls on his business number. How can he get rid of them? Leo says "welcome to the club!" since he can't really. He can block the number, sure, but after a short time, they use another number. So we just can't win. And blocks only really work when you're a residential customer. That's why Leo uses Google Voice for his number. That way it can get blocked at the Google level. The other option is an app like Burner to do it... or even Nomorobo.

How can I Charge my Phone in the Mountains?

Goal Zero

Episode 1590

Suzanne from Anaheim Hills, CA

Suzanne is going camping in Russia for a week, out in the middle of nowhere. She wants to know how she can charge her phone while out there. Leo says that Suzanne may not be able to use the phone in the mountains. But in the city, she may have a better option. Verizon now has an unlimited data day pass for about $10/day. So when she's in the city, she can turn it on.  For charging them, Leo recommends GOAL ZERO since their solar chargers are really well made.

Can I roll back an Android update?

Android

Episode 1589

Jerry from Mission Viejo, CA

Jerry has an Android mobile phone and after an update, he lost the use of both his cameras. Can he roll it back? Leo says that the upgrade probably didn't go well and failed, so try upgrading it again. You don't really want to go backwards because of security. Leo recommends doing a factory reset to wipe the phone and reinstall the OS. Be warned though that this will wipe the phone of all data apps and photos, so back it up to Google. But in most cases, that fixes the problem. If that doesn't work, the only way to go backwards is to root the phone.

Why can't I put my phone to sleep?

Pixel 3

Episode 1589

Sam from Costa Mesa, CA

Sam has a Pixel 3 mobile phone that constantly keeps the screen on when he puts it in its holster. How can he stop that? Leo says that you can configure the Pixel in the settings to mitigate. You can create a lock gesture, for instance, or press the on/off button briefly to put it to sleep. Scooter X in the chatroom points to this forum post - https://forum.xda-developers.com/pixel-xl/help/fingerprint-to-sleep-android-9-t3838160

Is 5G Safe?

5G

Episode 1588

Mike from Los Angeles, CA

Mike has heard that 5G is going to be bad for our health, as it "assaults" our internal organs. Is 5G safe? Leo says that you would have to have a lot of exposure to that energy and be very close for a long time to do damage. As the energy dissipates, it does very rapidly when the distance expands to just a few feet. Waves coming off a 5G tower just aren't that risky.  It was the same hysteria that came with cell phones in the first place.  Also, most people don't have 5G capable phones and won't for at least a year. 

Samsung Delays Galaxy Fold Launch

Galaxy Fold

Episode 1586

The Samsung Galaxy Fold got delayed earlier this week due to concerns with the phone and its design after some review units were damaged due to design issues of the phone. Leo was relieved to hear about the phone being delayed after the issues got reported weeks ago. However, he's is upset that Samsung sent a decease and desist letter to the iFixit, the repair guide website, to take down their breakdown of the Galaxy Fold.

How can I move data to my phone's SD card?

Moto e5

Episode 1587

Mark from Los Angeles, CA

Mark is trying to move hid download folder to his SD card on his Moto e5 mobile device. Leo says that SD cards on Android are a challenge. Generally, the app has to support storing the data to your SD card. Some apps are smart enough, some aren't. Downloaded apps are the same way. If the app doesn't know to check, you're stuck where it puts it. You can move media into the SD card through the storage settings in your phone though.