iPhone, Android, Windows Phone, Blackberry, or feature phones.
Sandy's iPhone 8 Plus is starting to touch lag severely. Is Apple deliberately slowing it down to get her to buy a new iPhone? Leo says probably not. But it may be high time to back up her data, wipe it, and finally restore it. Leo says that some iPhones have been recalled in the past for touch lag, but not in the iPhone 8 class. So it's likely it just needs to be refreshed. A new battery is also probably a good idea. Apple has a battery replacement program, for $90. What Leo recommends is going to the Apple Store and talk to the genius. Then see what they think.
David has heard that if he formats his microSD card to be part of his phone's memory, it'll be ruined for anything else. Leo says that Google created something called Adopted Storage for this kind of thing and gave up on it because if you remove the card, your phone will be unusable because the phone keeps looking for it. And yes, it will only work with an Android device because it's encrypted. It was abandoned by Android vs. 9. Terrible idea. Better to just use it as an external storage area on your phone. Your phone has to support USB on the Go or UTG.
Danny called last week about his phone's GPS lagging behind where he actually was. His wife recently figured out what was wrong, and that was the metal mesh that supports the rearview mirror attached to the windshield was causing interference. When he moved the phone to the left side of his windshield, the GPS was suddenly accurate again. Leo says that makes sense. The Mesh is causing a kind of Faraday cage for that particular area of your dashboard.
The latest scam is to convince the phone company to transfer your mobile phone number to a new SIM. Cloud Hopper is the app that does this. Once that's accomplished, the bad guys can gain control of all your apps, including banking apps with 2 factor authentication through a SIMJACKED phone. That's what happened to Twitter founder Jack Dorsey. Leo says that what he recommends is contacting your mobile service and request they use a PIN to verify it's you when seeking to get a new SIM.
Every day, data goes out from his iPhone at the same time (3,6,9 pm). Sometimes it is a small amount, sometimes it's 300 MB. What gives? Leo says what AT&T is doing is listing the data in "chunks", not what is actually happening, If it was minute by minute, Bill's bill would be 50 pages. Most likely the phone is "phoning home" to various apps, doing app updates, etc.
New phones are hitting the market starting right now. First out the gate was Samsung with the Galaxy Note10. But it's over $1100! Next up is the Google Pixel 4, probably coming in October. The iPhone 11 is also rumored to arrive soon, and there's an Apple event scheduled for the next two weeks. Huawei will put out the Mate 30 on September 18th, if you can get it. It's the first major phone launch since the company was blacklisted. It will also be the first without Google apps and services. Just Android.
Dave has an iPhone X Max Plus and he's been frustrated with dropped calls, missing contacts and photos, and lousy quality video. He talked to Verizon and they don't know what to do. He talked to Apple, and three weeks later, they don't know either. Leo says that the problem is, that you can replicate the issue for the Apple Genius to see it. Apple used to have gold standard quality control. But lately, that's fallen terribly. So it's likely a lemon. If Apple is trying to help you, great. If not, well, it may be time to get a new phone.
Danny is getting different results using his Map app in his three cars. Two of his cars has his maps apps working great in them, but his Hybrid doesn't work well at all with his maps app at all. Leo suspects that Danny's hybrid may have something in its design that prevents the phone from triangulating its position with GPS satellites. Some electric cars don't have AM radios because of interference from the electric engine. So it may be that there's interference going on.
Apple is poised to announced the iPhone 11 with three lenses and multiple colors.
Google's next Pixel 4 is also planned in September with similar features.
Leo says that mobile phones have become like Cadillacs in the 50s. Instead of new innovations and designs, we're getting "fins."
Max has read that the iPhone 7 emits twice as much radiation than any other phone and he's concerned his wife is being exposed. Leo says that radiation coming off a phone is "non-ionizing," which means it poses no harm to people. There is no evidence that cellphone use contributes to brain cancer. In fact, brain cancer statistics have gone down over the same time as smartphone use has gone up.