iPhone, Android, Windows Phone, Blackberry, or feature phones.
Edward is a long-time listener who is legally blind. He has the iPhone 6+, and he's looking at the new iPhone 11. Leo says that Edward will love it, but the biggest annoyance is no headphone jack. That's still crazy. Will the iPhone 11 be 5G? Leo says no. It's not. But that's OK, 5G really won't be widespread until 2021. So if you want 5G, Samsung's Galaxy 10 is the way to go. But just because you can get 5G, you may not get 5G in your neighborhood. 5G is extremely limited because it takes four times the cellular coverage. So right now, it's just marketing (LYING).
Pat has a friend who can't speak and needs a device that he can type on, and then prints out to someone's mobile device so they can have a conversation. It also needs to be multi-lingual. Leo says that smartphones are great for that. He can use Apple Messages on the iPhone to do that. Leo recommends checking for Independent Living Resource Centers.
Mike upgraded to iOS 13.1.1 and now he can't copy and paste. Leo says that it's been relegated to a "gesture" now and he finds it annoying. He doesn't know if it's a bug or if it's Apple's new way to do it. Users pinch with three fingers to copy and then unpinch to paste. To cut, press twice. What happens with the Apple Pencil or a stylus? Leo says no idea, but he has a hunch that Apple hasn't thought this one through.
Doctor Bird just bought a brand new Toyota Rav 4, but it only comes with Apple Carplay. How can he get his Android phone to connect and get recognized for navigation? Leo says that is a bad trend, and Sam says that most car makers are making players that will support both. Sam says that if you're ordering a 2019 model, it should support Android Auto as well. If it doesn't, an over the air software update should fix it. The dealer may also be able to reflash the system to give Android Auto support. Also, Android Auto is separate from in-vehicle navigation.
Stephanie has a Motorola Droid Max, and she wants to upgrade. Is Google Pixel a good option? Leo says it is, but don't do it now, because Google is going to be announcing the Pixel 4 in a few weeks. In fact, Google may have put the Pixel 3A on sale already.
Terry is having an issue on his moto g4 plus phone that won't let him remove an app, and now his camera is crashing. He's leaving in a week for Japan. Leo says that it's time to get a new phone because his phone is older. He recommends going with Google Fi because it's a great international travel phone. But if he wants to keep the phone, then Leo recommends backing up the phone on Google, and then reset it. Then, when restored, Google will restore all apps. Or, he can go into the Google store and see what he has downloaded and restore them manually.
Leo bought Apple's most expensive iPhone, the iPhone 11 Pro Max. Leo says it's a work of art, and he also says it's largely future-proofed for the next two years. He also says that the biggest change is the odd three-camera array on the back, which looks like a missile launcher. But Leo says it takes really NICE pictures since Apple's camera app now lets you zoom while recording video and going between each lens.
Ben has an issue with 2-factor authentication. Leo says that text message 2-factor authentication isn't safe anymore because "sim jacking" can occur, by bad guys figuring out what your cellphone number is, and then using social engineering to get them to reassign that number to a new SIM. Once they do that, they have control of the mobile device and can control even 2-factor authentication. That's why Leo supports using an authenticator. He uses a hardware-based model called Authy.
Steven logged into the hospital internet on his iPhone, and he lost all his numbers. It reverted back to an old phone backup. Leo says that's an odd thing. Sync is notoriously troublesome because it doesn't usually know what version is the current, official version. Look at all the accounts the phone is logged into and see what account syncs to the contacts. That is usually what happens. Users wind up logging into a different account, and it wipes out the existing contacts.
Lex and his wife have identical Samsung international phones. But when they travel to Richmond, VA, his wife's phone stops taking and receiving calls. What gives? Leo says it's because he bought an international phone. Each carrier supports different radios. So he can travel to somewhere in the US and those phones won't be supported. Leo recommends going to GSMArena, enter the model number, and it will tell what radios it supports. But his works while her phone doesn't. Leo says it's possible he doesn't have the exact same model, but very close. It could also be a configuration issue.