Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Why is My iPhone Battery Bulging?

iPhone

Episode 1648

Dale from Clio, Michigan

Dale has an iPhone 6s Plus and the battery isn't keeping a charge like it's used to. He's also noticing that his screen feels like it's starting to bulge. Leo says that Dale needs to take it into Apple because the battery is starting to swell and that's a hazard. And Apple may replace it for free. They'll at least replace the battery for $99. If he can't go to an apple store, an authorized Apple repair store will suffice. Or he can try and do it by mail.

What WiFi router should I get for my mom?

Netgear AC1200

Episode 1647

Jack from Stone Mountain, Georgia

Jack's mom is moving into an assisted living facility, and he wants her to have her own WiFi. What router should he get her? Leo says it's a good idea to give her own WiFi access point. It'll protect her. NetGear makes great WiFi Routers. How about a basic wireless access point? Leo says that the router will be better for security, but a WAC is fine. 

Should he get a Samsung Galaxy Note 10? Leo says that since Jack has a note 8, he can trade it in and get a great deal on a Note 10. Go for it.

How Can I Stop My iPhone From Replacing Names With Emojis?

Emojis

Episode 1646

Hector from Napoleon, OH

Hector is having an issue with emojis in voice to text on his iPhone. How can he stop it from happening? Leo suspects that your computer is caching it and accessing it again and again. Go into your settings, general, keyboards, text replacement. Look in there. It may be adding it. Also, look in iCloud and Google contacts to see if it's been placed there.  It should eventually go away. 

Can I Stream Using Cell Phone Service?

Episode 1646

Alex from Long Beach, CA

Alex wants to cut the cable. But he wants to avoid a contract. Can he stream from his phone? Leo says he could, but he will eat up bandwidth data caps in no time. He can eat a gig in an hour. Eventually, cell service will begin throttling. So that's not really the answer. Many cellular providers offer home internet plans. So call the cellular provider and find out. 

Do All Phone Companies Use the Same Cell Towers?

 Cell Towers

Episode 1646

Ed from Clairmore, OK

Ed heard that all cellphone companies use the same towers. Does it really matter what cellphone company you go with? Leo says it isn't always the case that companies share towers, though it's not uncommon that they share the same pole.  But each company has its own. So the notion is right, and it's wrong. Each company has it's own transceivers and antennas. If looking to save money, go with a mobile virtual network operator (MVNO). They buy cell services from the big five and sell it for less.

What's a good pair of EarPods that aren't expensive?

Amazon Echo Buds

Episode 1645

Doctor Mom from San Diego, CA

Doctor Mom recently picked up a pair of Amazon's Earpods. They were $129 and they look similar Bose earpods. Leo says that it sounds like a rebranded design. DM says they are noise-reducing, and Leo says that they seal the ears to block out the sound, while Apple's Earpod Pros uses noise reduction. Leo thinks that noise-reducing works better, in his opinion. But DM says that with noise reduction, you can still hear something. DM also says that you only really have to wear one and you can still listen to music.

Can I Replace My iPhone 6s Battery?

 iPhone 6S

Episode 1644

Charlie from Hanover, MA

Charlie says that his old iPhone 6S is losing battery life. Leo says that the phone is just plain old. The batteries of mobile phones usually handle about 500 complete charges. After that, they start to degrade quickly. Unfortunately, Apple's $39 battery replacement deal has passed, and as such, it'll cost over $100 to get it replaced. 

He bought a battery from Amazon, but the phone says it charges less. Leo says he might've bought a counterfeit battery from Amazon. Go to Apple. Pay the $100 and let the genius replace it. It's worth it.