Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Leo Tests the Microsoft Surface Duo

Duo

Episode 1727

Leo got the Microsoft Surface Duo Android device this week, the first Android phone that Microsoft has ever produced. The oversized "phablet," has dual screens and opens up like a paperback book. Both screens can work in concert or independently, and Leo says with the Kindle App, it's the best digital reading experience he's ever had. It has also given him all-day battery life, so it's quite usable.

But the Duo has its buggy issues. It can crash and freeze up, forcing one to reboot. Microsoft has pushed out an update, but it hasn't really helped. It also has a terrible camera. 

Apple Time Flies Event Hints at New Apple Watch

This Tuesday's upcoming Apple Time Flies event hints at a new Series 6 Apple Watch, a new WatchOS, and even an update for iPads. But Apple has already said that the next iPhone 12 is delayed due to issues pertaining to the Covid19 pandemic. So Leo suspects there will be no iPhone announcement. But he does think we'll get iOS14 shipping, as well as the next version of MacOS. 

Other possible announcments include new Apple Silicon laptops, and perhaps new iPads. 

How can I make room on my iPhone?

iPhone 11 Pro Max

Episode 1726

Benny from Pasadena, CA

Benny is getting a warning that his old iPhone storage is almost full. What can he do? Leo says you can back it up and then delete anything you don't really need. Older iPhones were woefully undersized for storage. So what Leo recommends is back them up to your computer. But also download the Google Photos app and then upload the photos to your Google Photos account. Once you do, you can delete everything automatically (it's in the settings). You can also do that with video.

Is it easy to transfer my settings to my new Android phone?

Pixel 4a

Episode 1726

Paul from Louisville, KY

Paul discovered recently that his Motorola Moto G hasn't been updated since 2019. Leo says that is because Motorola only promises three years of updates. Even if the phone is working fine, without being updated, it becomes a security issue. Carl bought a new Google Pixel 4a and wants to know how easy it is to transfer everything? Leo says it's very easy, it'll be in the settings. But there are a few things you'll want to ensure. For example, turn on your Google Photos backup. Also make sure your music is backed up online.

How can I improve cell service in my house?

Dead Cell Zones :(

Episode 1726

Doug from Myers Hill, NC

Doug is having trouble with using wifi calling on his older iPhone on Verizon. Leo recommends calling up Verizon and request a Femtocell (microcell). Verizon calls it a 4G Network Extender. The FemtoCell offers cellular wifi calling in areas that cellular coverage doesn't work well. It's essentially a mini cell tower connected to your wifi. And if you are nice and tell them your service won't work in your home, so you may as well not be a customer, they should send it to you for free. Don't pay for it.

Why Won't My Car Play Music From My iPhone?

CarPlay

Episode 1725

Scott from Orange County, CA

Scott's USB lightning cable has stopped working in his car. Says there's no music available on the car screen. Leo says to try a new cable to eliminate the possibility that the cable is going bad. Also, there may have been an update to CarPlay that isn't supported by the car stereo head unit. Apple may have changed something in a recent iOS update. Another option is to turn the phone off completely and then turn it back on. That'll reset the network settings. Check the stereo's website under "support" to see if there's any technote on the issue.

What Can I Do If My Apple ID Has Been Hacked?

iCloud

Episode 1723

Leslie from Riverside, CA

Leslie thinks she's been hacked after she called Apple and gave them remote desktop control. Leo says that wasn't Apple. Leo suggests backing up her data and then wipe the computer completely. Do the same to the iPhone. Then create a new iCloud account and just start over. Leo would also recommend talking to her phone company about a new phone number. Ask them for a PIN number on the account. 

Is There a Remote Desktop Feature for Chromebooks?

Chromebook

Episode 1723

Andy from Montana

Andy is thinking of getting his mother a Chromebook. But how can he access it remotely? Leo says that ChromeOS has remote access built-in. But he'll need to run the extension Chrome OS Remote Desktop. Set it up and then use the Chrome Browser on any PC and then navigate to hers. But he won't really have to do much with it. It's not like a Windows computer. If something goes wrong, he can always "Powerwash" it. Most of what he does on a Chromebook is online.