Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Why Won't My iPhone Charge in the Car?

 USB-C to Lightning cable.

Episode 1640

Ann from Long Beach, California

Ann complains that her iPhone won't charge in her car anymore. She gets a message saying "accessory not supported." Rich suspects that the port in her mobile device could be a bit dirty and blowing it out could help improve the connection. But it could also be time to get a new cable. They do stop working after a while and that message usually indicates a degrading connection. For the fastest, go with a USB-C to Lightning cable.

How Can I Extend the Range of My Cell Signal?

Galaxy S7

Episode 1640

Gary (Dr. Bird) from Laguna Niguel, California

Dr. Bird spends a lot of time in remote areas photographing birds. Dr. Bird wants to know how he can attach an antenna to his Samsung Galaxy S7 so he can make a better cellular connection. Rich suggests looking at products from WeBoost. They can work for extending the cellular range. But if he's out in the middle of nowhere, he won't be guaranteed a signal where cellular coverage doesn't exist. That's where satellite phones come into play. 

Why can't I sync my iPhone?

iPhone 11

Episode 1639

George from Victor, MT

George's wife updated her iPhone to iOS 13.2 and it's crashed. Verizon put a new SIM card. The Apple Store did a DFU reset and when they went to restore apps from iCloud, many of the apps don't install. Leo says that it's not uncommon for sync to stall. Try turning the phone off, wait a few minutes and then restart it. Then repeat the sync. 

The Giz Wiz and the Smart Selfie

Dick

Episode 1638

Pictar has devised a totally different kind of Selfie Stick. Recently the CEO of Miggo / Pictar, Rafy David, came by the Gizneyland studio to give us a look at how it works. The company says that the Pictar Smart Stick is the world's most advanced selfie stick with a 6-button control panel built into the handle. You'll be able to perform a variety of useful functions even when the stick is fully extended.

Can I Hardwire My Android Phone to a Router?

Belkin USB-C to Gigabit Ethernet Adapter

Episode 1638

David from Frederick, MD

David lives in a poor cellular area and wants to connect his phone to his home internet. But he wants to do it wired. Leo says that WiFi is pretty fast these days and that's the way to do it. He could conceivably get a USB/Ethernet dongle and plug it directly into a router. Then it depends on the phone. Samsung has a DEX adapter. Amazon sells an iOS to an Ethernet adapter with a lightning connector. It would have to be Ethernet to USB-C and the device would have to have a driver to understand it. Most phones don't expect users to do that, so there are no drivers to support it.

Why is my phone not ringing?

iPhone 11

Episode 1637

Harold from West Covina, CA

Harold is on TMobile and he's noticing that many robocalls are going straight to voicemail. Leo says that could be a false positive from TMobile's spam calling feature that routes the call to voicemail without you knowing that the call even happened. Leo says that try disabling that feature on your phone and see what happens. You'll likely get a ton more robocalls though. But when Harold reboots his phone, it goes away. The chatroom suggests disabling WiFi calling. Sometimes that can cause it. But Leo suspects its a call screening feature of your carrier.