Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Why is My Phone Getting Nonstop Popups?

 Samsung Galaxy S5

Episode 1612

Carlette from Alpine, CA

Carlette clicked on something in her Samsung Galaxy S5 mobile device and now she's getting popups. What can she do?  Leo said to go through the apps and see if there's anything she doesn't recognize. Uninstall those apps. What she can do is go into Google Play and sort apps by date installed. The one she installed recently is probably the one that is causing the popups. In fact, install as few as possible. If that doesn't stop it, she may need to completely reset the phone to factory settings. That'll reinstall the OS. 

Faceapp Causing Concern to Privacy Advocates and Congress

FaceApp

Episode 1611

The mobile app called FaceApp is causing concern with privacy advocates, and even members of Congress because people are concerned that their photos are being uploaded to servers in Russia. But the developer, who worked for Microsoft when he got the idea, assures that all photos are uploaded to Amazon cloud servers. The bigger concern is that the terms of service grant FaceApp the ownership of your likeness forever. Leo says, though, that it's just legal-speak that's written in the broadest possible terms.

How does a walkie talkie app like Zello work?

Zello

Episode 1610

Bill from Wilmington, CA

Bill wants to know about the Zello walkie talkie app. How does it really work? Does it transmit over the air like a real walkie talkie? Leo says it doesn't broadcast, it uses your mobile phone data network to communicate. So you use data every time you use Zello. It's similar to VoIP in that regard. It's fun and handy, but it does eat through your data.

FaceApp Raises Privacy Concerns

FaceApp

Episode 1610

Everyone is up in arms about the app FaceApp and it's privacy concerns. People are concerned because the app will upload your images to a third party server and use them whenever and however they want. Leo says that the server is not in Russia, but is actually Amazon Cloud Services. It also has a boiler plate terms of service that users should pay attention to, that transfers your likeness rights to them to do whatever they want. Period. While technically true, it's also probably true of Instagram, Facebook, and others.

How can I roll back my Android launcher?

Samsung Note 8

Episode 1609

Jack from Stone Mountain, GA

Jack uses a Samsung Note Android phone and he used to be able to do a list view of all the running apps. But now it's changed to a tiny screenshot. How can he change it back? Leo says that Google changed the way to display it, and it's at the system level in their launcher, and so there may not be a way to roll that back. But since Jack has a Samsung phone, he can use the Samsung app called GOOD LOCK in the Samsung Store and you can change it back using the Task Changer feature.

Are Free Smartphones Good When Signing Up for a 2-year Deal?

 T-Mobile

Episode 1608

Joe from Greenville, SC

Mason saw an A50 smartphone in T-Mobile which is free with a two-year commitment. But is it junky? Leo says that all mobile carriers offer cheaper phones that they can offer for free, and it's a mixed bag if they're decent or not. But you can bet that the cameras aren't very good. Leo recommends the Motorola Moto G6 or the Samsung Galaxy S10. What about buying a phone from overseas that are unlocked? Leo says that he can do that, but the radios in the phone may not support the frequencies here in the US. But that A50 should be fine.