iPhone, Android, Windows Phone, Blackberry, or feature phones.
John's mom has an iPhone, but he's unable to call her or text her. It goes straight to voicemail. Leo says it's possible that she accidentally blocked John's number because that's exactly the result - it goes straight to voicemail. She may have also turned on do not disturb. Leo says that if she has turned on Do Not Disturb, there is a setting that will ignore DND for your number or other loved ones. So look in the settings.
Bob has a Google Pixel 4a with Google Fi, but he doesn't get transcription from his voicemail like the iPhone does with Visual Voicemail. Leo says that Google Voice does dictation, so it's odd that Google Fi doesn't. But you can associate up to five numbers with your Google Voice account, so that could be the way to go. Forward your calls to Google Voice and let it do it. In fact, the best way is to give out your Google Voice number instead of your cellphone number. That way, there's no middle man.
Anthony bought a OnePlus 8 Pro. It cost him $1,000! But he can't access any Microsoft services like OneDrive or Outlook on his old Windows phone. Leo says that Microsoft has given up Windows phone development, so it's likely the servers have been turned off. Tony has been trying to move the data over to Android though, his contacts, etc. How can he do that? Leo says to go to People.Live.Com and log in. Can he do it phone to phone with a cable connection?
Up in Massachusetts, users of Android phones discovered this week that Google had installed the Massachusetts State app without their knowledge or permission. The app is designed to provide citizens with the latest Covid-19 information, as well as a QR code if you have been vaccinated. Leo says it's not a good thing to force an app, and how easy would it be to forge a QR code anyway? People have always sought to "game" the system, and it's even more so in the age of the Internet.
Dave is looking to get a new phone and he's a senior citizen. He just needs a phone to make calls. Leo says that Jitterbug has rebranded to Lively, and they have some good options for the older set. There are models with larger buttons and even some that connect directly to hearing aids. Check out the SeniorLink Reviews.
Ann Marie wants to be able to childproof her iPad for her grandchildren. Especially on YouTube. Leo says that there's a lot of sketchy things on YouTube that are aimed at children, that parents wouldn't want them to see. Fortunately, iOS has parental controls to prevent access. It's under "screen time." Go into settings, then screen time. She can then create a parental passcode and set up restrictions. Also, there are YouTube Kids, which she can give them access to, instead.
This week's gadget from the Giz Wiz is Anker's new Nano II series of chargers ... the first in the world to take advantage of Gallium Nitride (GaN) II technology. The new Nano II lineup includes 65, 45, and 30 watt chargers - smaller and faster-charging options for consumers. This new generation of Nano II charger series is not only smaller and more portable but also makes a leap forward in compatibility and charging safety.
Spencer has an old iPhone and wants to get the data off it. But it won't start up. He also wants to make sure she has her own separate Apple ID but has access to his 50GB iCloud backup. Leo says to add her to the family plan. That will give her access. She can also get the Apple 1 plan to have access to everything. Leo says to check her iCloud account to see if the phone has been backed up. If so, she's golden. If not, she can take it to a local phone repair place and see if they can get the data off. Apple may even be able to do that.
Jan and her husband bought an RV and want to know how to get online while traveling. Leo says there are three ways. 1) There will probably be Wi-Fi at any campground or RV park she can stop at. But it will likely be overloaded and slow. 2) She can hotspot from the cellular carrier. She can open up a phone for it or pick up a MiFi card to handle multiple devices. It'll be dependent on the coverage map though. Lastly, she can get an RV satellite connection. The problem there is they have to re-aim it every time they stop, and they will not work while they drive.
Jody has a Mac and a Samsung Galaxy Android Phone. He used to be able to sync the calendar on both with no problem. But lately, he's been having issues with the built-in Mac calendar and the Android Calendar program. Leo says it's possible that Jody's Calendar hasn't been syncing to iCloud, which is what Apple does before syncing to other devices. Apple may have logged him out before an update. Also, make sure it's not requiring 2-factor authentication now. Look into the iCloud settings and make sure that the Calendar is syncing.