iPhone, Android, Windows Phone, Blackberry, or feature phones.
Joseph wants to an SD card into his phone and make it part of "adoptable storage," making the phone think that the phone is larger than it is. Rich says that Samsung doesn't allow that on their phones anymore because it's difficult to do, and if the card gets corrupted or loosened, it could prevent your phone from working properly. So Rich says that even though Android supports it, Samsung may have locked that feature out. Is there a workaround? Rich says you may be able to do it by rooting the phone, but it's not all that easy.
Chris joins us to talk about using Wider Angles. The new iPhone has a .5x ultra wide-angle lens, and often we can include things in our pictures that we don't want. So Chris recommends doing a background check to see what is in the background. Also, do a "border patrol" and check what's at the edges of your image. See what's going on as it might be intruding in the frame.
Another issue with ultra wide-angle is a slight distortion at the edges of the frame. Anything at the edge can get stretched. To avoid it, place your subject more towards the middle.
Ryan has T-Mobile and they offer 600 MHz 5G and 600 Mhz 4G. Should he wait for the One Plus 7T next year? Rich says that 5G isn't really a thing right now. It's not going to be robust and widespread enough for another year. So there's no real rush to get a 5G phone, and they're first-generation anyway which will likely have bugs or fewer features, than if you wait a year. Also, since Ryan lives in a rural area, he's not going to really be able to take advantage of 5G right away anyway.
Tony says that Apple has killed third party reminders on iCloud with iOS 13.2. Rich says that Apple has locked down a lot of things on iOS 13, and third party reminders is one of them. It's a security issue.
Scott's company is shifting to using the iPhone from laptops and needs a keyboard for it. Rich says any Bluetooth keyboard will work, and he recommends the Logitech K480 ($50) or the Logitech Keys to Go. Is there a wired option? Rich says it's possible that you could get a wired to Bluetooth adapter. But if your company locks down the Bluetooth, you may be out of luck.
Curtis has an iPhone 5S and is concerned that about the iOS 13 update. Rich says that the 5S is too old for iOS 13, but he can upgrade to iOS 12. Curtis also has an Apple Watch and it's not connecting to his iPhone. Rich says that the best thing to do is go to the Apple Store and talk to a genius. They always have the right solution to connect.
Max has an iPhone SE, and he recently upgraded to iOS 13. He bought a second one to keep, just in case. Will it work when he needs it? Rich suggests unboxing the phone and keeping it up to date as new updates occur. He doesn't know what may happen in the future. But the update runway may not be all that long. Still, if he waits to update it, the phone may not be able to connect to the update servers a year or two from now. So keep it updated.
Mike is complaining that he can't get his email on his phone in his area. Rich suspects that the email client is trying to access LTE and he may not have access to LTE. So he recommends that when Mike is in a spotty LTE area, he should go into the phone settings and drop the speed down to 3G. That is usually enough to get the proper connection.
Ann complains that her iPhone won't charge in her car anymore. She gets a message saying "accessory not supported." Rich suspects that the port in her mobile device could be a bit dirty and blowing it out could help improve the connection. But it could also be time to get a new cable. They do stop working after a while and that message usually indicates a degrading connection. For the fastest, go with a USB-C to Lightning cable.
Trina is having issues with green dotes appearing on her iPhone photos. Rich says that there may be some reflection going off the lenses. It shouldn't happen, but lens flares do happen when users aim the camera towards a strong light source. Rich recommends using SnapSeed's healing mode to solve it. It works really well.