Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How Can I Get Email on My iPhone?

Outlook

Episode 1794

Vivian from Riverside, CA

Vivan can't seem to figure out how to get her Outlook email on her iPhone. Leo says first go to outlook.com and log in to see if she can get mail there. Once that's verified, then she should be able to go into the iPhone's mail settings and input all the login information into the mail app settings.

Settings->Mail->Accounts->Add Account. Then select the Outlook.com option and input all your login information. Then she will be able to log into the mail app and get the mail.

How Can I Move My Ringtones Over to My New iPhone?

iPhone 12 Pro Max

Episode 1792

Laurel from Irvine, CA

Laurel recently switched to an iPhone 12 Pro Max but is having trouble moving her ringtones over to it. She got it into GarageBand, but that's as far as she can get. Leo says that there's a video on how to do it on Hands-On Mac here. She will need to export to AAC M4A, and then rename it to an M4R extension. She can then transfer it from her iPad to her iPhone via AirDrop. 

Why Does My Phone Reboot When I Go to the Grocery Store?

G7 

Episode 1791

John from Orange County, CA

John upgraded to a Moto G7 recently, and now it reboots when he goes to the supermarket and ONLY the supermarket. What gives? Leo guesses that there's a signal that the phone is receiving that it gets confused with. Try putting it in airplane mode first and see if it reboots. If it doesn't, then there's some sort of signal.  ScooterX says there's a Google TechNote to reboot your phone. The way to fix it is to turn off Bluetooth.

Will My Old Galaxy Phone Stop Working Soon?

Verizon

Episode 1791

David from Orange, CA

David heard that Verizon will no longer support 3G data, and as such his older Galaxy S6 mobile phone won't be able to support data. Leo says that's because Verizon is retiring their 3G and CDMA towers. David has some time though, as the retirement isn't scheduled to be concluded until 2022. But eventually, he'll have to upgrade his phone. But Verizon says the limit is the S4 or prior, so the S6 should still be supported for 4G/LTE. And there are a lot of modern phones that are affordable if on a budget. Some as low as $300.

How Can I Avoid Duplicates When I Sync Contacts?

Sunshine Contacts for iOS

Episode 1789

Richard from Del Rey Beach, FL

Richard has several platforms with different OSs, and he's having issues with maintaining contacts. He gets a lot of duplicates. Leo says that synchronization is a hard, universal problem. It guards against deleting anything, just in case. So you end up with duplicates. Leo uses Google Contacts. But even that doesn't solve the duplicates issue. But the sync is quite good. One solution that Leo recommends, that's iPhone only, is Sunshine. It can dedupe, as well as sync.

Why Am I Not Getting Notifications From My Alarm Motion Security App?

Zigbee Monitor Sensor

Episode 1787

Brian from Mission Viejo, CA

Brian has had an issue with an alarm system for two years that drives him nuts. They are supposed to get push notifications in the app, but often they don't. Or one person gets them, and one doesn't. Leo says that iOS can be very aggressive at shutting down background apps. Notifications can also be dialed up and down with sensitivity to not get a notification every 10 seconds when the wind blows. So it could be dialed down too far. If you haven't visited the app in a while, it may just be shut off. Or the company's servers may be down. There's a lot of points of failure there. 

How Can I Get Tornado Warnings on My Phone?

Tornado Spy

Episode 1787

Stacey from Michigan

Stacey got tired of missing tornado warnings. She had a tornado rip through her front yard! So she got an emergency radio that she can tune into the NOAA weather channel. She also uses an app called Tornado Spy, which uses crowdsourcing to advise of tornado activity in your area.  

Stacey also started a podcast on Origami. It's called The Origami Show. And she wants a recommendation on a good mic. Leo says that Stacey's best bet is the Audio Technica AT2020 USB+. It's $150.