iPhone, Android, Windows Phone, Blackberry, or feature phones.
Chris has an iPhone for work and an Android for personal. He's paired it to his Subaru, and it pauses the audio when he gets directions from Google Maps. But his Android doesn't do it. Leo says it's called "ducking," or Audio Focus. Look in the settings since in Android it's app-specific on that platform.
Vivan can't seem to figure out how to get her Outlook email on her iPhone. Leo says first go to outlook.com and log in to see if she can get mail there. Once that's verified, then she should be able to go into the iPhone's mail settings and input all the login information into the mail app settings.
Settings->Mail->Accounts->Add Account. Then select the Outlook.com option and input all your login information. Then she will be able to log into the mail app and get the mail.
Laurel recently switched to an iPhone 12 Pro Max but is having trouble moving her ringtones over to it. She got it into GarageBand, but that's as far as she can get. Leo says that there's a video on how to do it on Hands-On Mac here. She will need to export to AAC M4A, and then rename it to an M4R extension. She can then transfer it from her iPad to her iPhone via AirDrop.
John upgraded to a Moto G7 recently, and now it reboots when he goes to the supermarket and ONLY the supermarket. What gives? Leo guesses that there's a signal that the phone is receiving that it gets confused with. Try putting it in airplane mode first and see if it reboots. If it doesn't, then there's some sort of signal. ScooterX says there's a Google TechNote to reboot your phone. The way to fix it is to turn off Bluetooth.
Dean can't stream youtube from his mobile phone browser. Leo says that sometimes the settings in the app he's using get corrupted and removing the app and reinstalling will solve the problem. Try the YouTube app as well.
David heard that Verizon will no longer support 3G data, and as such his older Galaxy S6 mobile phone won't be able to support data. Leo says that's because Verizon is retiring their 3G and CDMA towers. David has some time though, as the retirement isn't scheduled to be concluded until 2022. But eventually, he'll have to upgrade his phone. But Verizon says the limit is the S4 or prior, so the S6 should still be supported for 4G/LTE. And there are a lot of modern phones that are affordable if on a budget. Some as low as $300.
Randy from Las Vegas called in to say that he uses Straight Talk from Walmart because he can specifiy which cellular network to ride on. He also discusses the relevant film Nomadland with Leo, which won Best Picture at the Academy Awards.
Richard has several platforms with different OSs, and he's having issues with maintaining contacts. He gets a lot of duplicates. Leo says that synchronization is a hard, universal problem. It guards against deleting anything, just in case. So you end up with duplicates. Leo uses Google Contacts. But even that doesn't solve the duplicates issue. But the sync is quite good. One solution that Leo recommends, that's iPhone only, is Sunshine. It can dedupe, as well as sync.
Brian has had an issue with an alarm system for two years that drives him nuts. They are supposed to get push notifications in the app, but often they don't. Or one person gets them, and one doesn't. Leo says that iOS can be very aggressive at shutting down background apps. Notifications can also be dialed up and down with sensitivity to not get a notification every 10 seconds when the wind blows. So it could be dialed down too far. If you haven't visited the app in a while, it may just be shut off. Or the company's servers may be down. There's a lot of points of failure there.
Stacey got tired of missing tornado warnings. She had a tornado rip through her front yard! So she got an emergency radio that she can tune into the NOAA weather channel. She also uses an app called Tornado Spy, which uses crowdsourcing to advise of tornado activity in your area.
Stacey also started a podcast on Origami. It's called The Origami Show. And she wants a recommendation on a good mic. Leo says that Stacey's best bet is the Audio Technica AT2020 USB+. It's $150.