iPhone, Android, Windows Phone, Blackberry, or feature phones.
John uses VOIP and has a cell phone antenna in his home to actually reach the tower. He gets dropped calls because of his location, even with a microcell. Leo says that one option is to look at AT&T or Sprint/T-Mobile to see if the coverage where John lives is better. They may have closer towers. He recommends talking to neighbors to see how their service is. Sadly, coverage maps are of little help like this.
Also try a different phone and see if the connection is the same. It could be an antenna issue in your phone.
Michael has a Samsung Galaxy S4 and is looking to upgrade. He wants a phone that isn't made in China and doesn't have a lot of junk on it. Leo says that not being made in China is the challenge, although Samsung's phones are made in South Korea. There are many good mid-range phones at the $500 level. Google's Pixel 4a is an excellent, "clean" phone with no extra stuff. But it is made in China. But at $349, you can't beat the price.
Adam's father isn't getting the notification sounds on his Android phone. Leo says to make sure the volume rocker is turned up for notifications. It has a separate volume control. Turn it up. Notifications on Samsung Android phones work that way. Press the volume rocker control and hold it down until the volume control settings pop up. Then modify the notification sound settings.
Sam is having issues with his iPhone 6 replacement battery life dying quickly. Leo says that it sounds like a bad battery. Phone batteries should have 500 complete charges. There is a "battery health" feature in iOS13 that will tell Sam how healthy his battery is. It's in the phone settings under battery life.
Kevin wants to know if RemotePC (a sponsor of The Tech Guy radio show) works with maintaining his mother's mobile device? It's a Samsung Galaxy 5. Leo says that RemotePC wouldn't work from PC to Android. Samsung has Kies, which could possibly work, but going Android to Android is a difficult proposition.
However, the chatroom says that RemotePC can work, as would Team Viewer, and possibly AirDroid.
Adam from Ontario, Canada, also says that Team Viewer will let you remotely access another person's phone to fix it. He's done that with his mom's phone.
Dave has a new Samsung Galaxy 20+ Android phone. He uses Message Plus with text to speech feature with Verizon. However, he can't get it to work with the new phone. Leo says that it's on Verizon to solve the issue. It's probably a setting in the app that has to be enabled. It's possible that the feature isn't enabled for just reading text messages. Dave says it has the feature, but Verizon can't figure out what's wrong. Leo adds that Verizon's support is terrible. It uses a VOIP solution outside the country and it's terribly latent.
Harold got a budget Android A01 phone and it won't take text messages. But it works with his old Samsung. Leo says that since Harold moved to Mint Mobile (who is a sponsor of the TWiT network), it's possible that his settings are misconfigured, and as such, his cell data isn't getting through. This can happen when you're moving things over. Mint says it may not be compatible with their service. Leo suspects that Harold's phone is from another region and as such, the radios aren't compatible for the US, when it comes to SMS Text messaging. That's likely the issue.
Johnny is confused with what may be happening with Google Hang Outs. Leo says Hangouts worked great for everyone's text, messaging, video chat, audio chat and others. But Google has slowly been chipping away at deprecating it (removing features).
Reviews state Android phones have a better camera than the iPhone 12 ... but Leo says that we've reached a point in the quality of mobile phone cameras that it's more a matter of preference than actual quality differences. All mobile devices have great cameras now, it's just a matter of what features each enjoys.
Apple's 5G capable iPhone 12 has shipped and people are already complaining about bad battery life. Leo says that's because 5G Millimeter Wave isn't widespread and your phone is spending all its time searching for a 5G tower that isn't near you.
Leo's waiting for the iPhone 12 Pro Max because of its third camera. That will be available on November 6.