iPhone, Android, Windows Phone, Blackberry, or feature phones.
Trevor has a special needs teenager and he needs to get her a phone that has no access to the internet but can send text messages. Leo says don't completely rule out a smartphone as there are plenty of apps out there for special needs people. But it can be risky, so maybe waiting on a smartphone is a wise idea. The iPhone has excellent parental controls though. A feature phone, or flip phone, is inexpensive and you may be able to get one for free. But texting is a lot harder on a flip phone.
A zero-day bug prompted a text message to Leo that caused his iPhone to crash. It's officially known as a "remote zero click." Apple is aware of the issue and is working out a fix for the next update to iOS 13. It was discovered by a security company in San Francisco this week, along with two other zero-day exploits. Leo advises updating to the latest iOS as soon as it comes out.
Tom got a message from his iPhone 11 Pro that his phone was almost full. So he's been moving stuff off. But how does he back up his playlists? Leo says you can do it wirelessly. Go into settings and look in "about" to see what's taking up all the room. Then, you can go into the Music app and delete the music artist by artist. But in Catalina, you can still sync in the music app as you used to with iTunes. Select Sync check songs only.
OCG wants to migrate his photos from his Samsung S10 to his One Plus 7 Pro. Can he do that? Leo says that third-party camera apps often have their own galleries. The challenge is to get the photos to the new phone. He may need to do it one at a time. One option is to hook up your Android device to a computer and it'll read it as a drive. Then look for the file folder and copy it to your computer. Then attach the One plus and move it over. Use the Android File Manager.
Gary bought his son a 5TB hard drive. He put several movies on it too. But when he put it in the computer, it says to format the hard drive. Leo says to double-check the USB cable to be sure it isn't bad. It's possible that Gary formatted it incorrectly. But make sure that his Windows 7 OS is updated. Leo says to plug it back into Gary's computer and see if he can read it. If so, then it may be a drive size issue. Also, GPT formatting will confuse Windows 7. Chances are, his machine can't read a 5TB drive. It's too big.
Dave wants to know how he can access text messaging via email. Leo says that you can email directly to text messages through text or with the full phone number. (phone number)@att.net (or whoever their ISP is).
James accesses his voicemail via quick-dial 1, and now he's getting someone else's voicemail. What gives? Leo says you have to reprogram your quick dial by deleting the voicemail contact in your contact list and then trying again.
Richard has a Samsung Galaxy 5 and wants to know when he should replace it. He's gone through two batteries. Leo says that a smartphone will become good as new when you put a new battery in it. So that really isn't an issue. The real issue is when the updates stop. When the phone OS is no longer supported because of age, that may be the time to get a new phone. But if you're not installing anything new, you're probably fine for as long as you want.
Jim wants to know why he can't get an artificial horizon on his mobile device. Leo says that there's an app for Android called Artificial Horizon. The iPhone has one called Aircraft Horizon. Also A-EFIS: I Fly GPS Aircraft Horizon. There's a ton of them if you search for artificial horizon in your app store.
By tracking your movement, and everyone you encounter, Google and Apple have developed an app that will notify everyone and public health authorities if you get sick. All you need to do is press a button that you are feeling sick, and the app does the rest. But your privacy is promised to be protected. The challenge, though, is to get everyone to opt-in and download it.