iPhone, Android, Windows Phone, Blackberry, or feature phones.
Jessie wants to know if hotspotting on her phone costs her more money. Leo says it depends on your carrier, but most are including it in the overall service now. It will count against your data though. Even if you have unlimited data, after a set amount, the data bandwidth may slow down.
Duane has a 2010 Android phone and wants to know how to download information to a PC. Leo says you can connect it to your PC, and it could show up as a hard drive. If not, look for a program called Android File Transfer. It's free. The phone will pop up, and you can copy anything off it. If you can't do that, you can probably sync to Google Drive online and get the data there. Samsung also has a program called KIES that will do it for Samsung phones.
Angela has a Mac running Big Sur and an iPhone. She used to be able to get Ring Tones using an app called Ring Toner. But it doesn't work anymore with Big Sur. Leo says you can make your own ring tones with Garage Band. There's no need to use a third-party app to do it. Garage Band is also available for the iPhone so that you can do it directly from your phone.
Bob is having issues with Google Assistant and the GPS in the Google Pixel 5. The accuracy is terrible. You can ask GA where you are, and it'll tell you your home address. Leo says it sounds like the phone isn't getting a GPS lock, and as such, the phone's GPS isn't able to get a track. GPS needs three satellites to triangulate your location. It could be the GPS radio isn't that good, or it's lagging. There is a switch for accuracy in the location services menu of the phone. You can make sure the slider is reflecting high accuracy as well.
A new study indicates that both Apple and Google phones share data with companies every four minutes, causing potential privacy concerns. According to the Irish study, Google phones dial home more often than iOS devices. However, Leo takes it with a grain of salt, as the study doesn't break down what the data really is. Location? Activity? And what else is new about smartphones? That's how they work. So Leo says that the headline is more "scare quotes," and the payoff really isn't.
Adam's dad uses a Samsung S21 mobile phone, and every time he asks Google Assistant a question, it replies VERY slowly. Leo says to try going into phone settings: Click on General Management. Click on Language and input. Click on Text-to-speech. Change "Speech rate" with the slider.
Known as a "cross-site WebKit vulnerability," a critical security flaw in the iPhone IOS 14.4.2 or iOS 12.4.2 could cause a hacker to get into accounts on websites through it. Apple is patching the flaw and iOS users should update once available.
Wallace wants to know if he needs a VPN or can authorities still track his activity and movements. Leo says that using a VPN will mask your activity unless your VPN keeps track of that activity. With a warrant, they would have to provide that data. As for movements, your cellphone has a GPS, and with a simple request (called a PIN Registry), the authorities can access your location at any given time for a fee. But that is changing as courts recognize that it is a violation of privacy and should require a warrant.
Santa Jeff wants to know about Muama Ryoko and its so-called free internet. Leo says that it's a terrible name, but it essentially harnesses cellular data to get internet everywhere. Leo guesses they have a deal with T-Mobile since they are everywhere. But it could be another carrier, and the website isn't really open as to what they use. Also, it isn't really free. After a small amount of free data, like 500MB, you will probably have to buy more data. Leo suggests not paying more than $10 per GB.
Ed has a Motorola Moto G6 and wants to know why it's not as bright as the iPhone. Leo says that the iPhone uses an OLED screen, making it brighter versus an LCD screen like the Moto G6. Also the speakers aren't as loud. Leo says that the recently Moto G9 has several updates. It's a very clean Android experience. It also has a headphone jack, which is becoming very scarce in mobile phone design. So check out the G9 Power. It's got the biggest battery in class, but it only has one speaker, so it isn't stereo. For that, you want to get the G8 Power.