iPhone, Android, Windows Phone, Blackberry, or feature phones.
Tom wants to know what Apple has done with the iPhone 11 camera. He's having issues with editing the software. Leo says that's likely because Apple has adopted the HEIC image codec, which is a new standard that not every program supports. He can change the format in camera settings, but he can also export it as RAW or JPG when sharing. Leo says that Apple saves full-res versions on iCloud, while caching lower-res versions on the iPhone. So when users open it in the photo editor, they have to wait for the phone to download the full-res version before the app can open it.
Doctor Mom is self quarantining right now to remain safe. As a grandma and a doctor, she wants to stay healthy. But she's also currently on an emergency preparedness list due to being a retired medical professional. She wants to create a message chain. Leo says there's a thing called NIXLE that enables you to send group messages for emergencies. But she wants to do it in a manner that prevents group replies flooding people as well. Google Forms could be an excellent way to do it, but the responses have to be checked constantly.
Jay wants to put a magnet on his tablet to mount it, but he's worried that it will mess up the GPS and the tablet itself. Leo says it won't. More likely, the GPS will drop out if it doesn't get a clear line of sight connection. But phone or tablet GPS is kinda notorious for being a bit inaccurate.
John is starting to get strange sounds when his phone charges. It's like a railroad sound. Leo says it sounds like a notification sound for charging. It can be turned off in the settings. Leo also recommends scheduling a DO NOT DISTURB session when you go to sleep, with no notifications after a certain hour.
George is being billed hundreds of dollars by Apple that he didn't authorize. He tried changing the credit card, and they just resubmit the bill. But he doesn't get an email from Apple letting him know the charge is being made. Leo advises going to your iTunes store account settings and look at your purchase history. It will also show subscriptions. The itemized purchase history, though, will enable you to track down where the charges are coming from. It may also be in-app purchases that are causing it and you can remove those.
A new iPhone will be coming next month, and as of now, most retailers are experiencing a shortage of mobile phone handsets since FoxConn factories have been shut down and retooled to create masks to combat the Corona Virus.
Mark has an iPhone 7, but it's stopped notifying him when he gets a new email or text. Leo recommends trying a different notification sound. But it could be time to back up the phone and then start over. He can do that with iTunes. Then do a complete reset.
Dirk is now using the new Samsung A50 mobile phone, but he's having issues with his AOL mailing app now. Leo suspects that the settings are wrong in the app, and you need to google your AOL app settings so you can input the right ones. Here's how - https://www.e-mailsettings.com/android/aol-mail-setup or https://help.aol.com/articles/aol-mail-mobile-mail
Richard wants to become an app developer for augmented reality. How can he do it and create cross-platform apps? Leo says to learn Swift on the Mac, but also get PhoneGap, which will help you port any apps over to Android. But you'll lose some functions when you do because they tend to hide some complexity. Also, check out EDX.org. They have a great system called HOW TO CODE. There's also Doctor Racket.
Anthony wants to know if he can still get a Nokia Windows smartphone. Leo says that Microsoft bought Nokia and came to the smartphone market with a Windows phone too late. By then, developers and carriers had already put their money on Android and iOS. Plus, Banks didn't support it with any apps. The sad part is, the Windows phone was a great phone. It just came too late.