Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How Can I Get Rid of Network Connections on My iPhone?

WiFi Settings

Episode 1828

Cindy from Valdosta, GA

Cindy is having issues with her phone. She keeps getting connections to old networks, which causes her internet access to drop out. Leo says you can forget those old network connections from time to time.  Click on the "i" button to the right of the network and select the forget option. That should remove those from your "my networks" section and prevent the phone from connecting to them. Here's an Apple tech note about it. Since Cindy is dealing with a divorce, it may be a good idea just to reset the phone completely.

How Can I Get Photos off an LG Phone?

Google Photos

Episode 1828

Brenda from Redondo Beach, CA

Brenda has an LG mobile phone without service. She tried to get pictures off the phone, but she can't seem to get the data off it. Leo says that it's possible the photos have been backed up to Google Photos. If you can access the account, you can go into it, and they should be backed up there. You may also look to see if there's an SD card in the phone. If so, then you may have the pictures saved there. 

Should I Buy an iPhone XR?

iPhone XR

Episode 1828

Jenn from Tri-Cities, WA

Jenn is looking at either the iPhone XR or the iPhone 11. Leo suggests waiting until after Tuesday when Apple announces the new iPhone. They'll likely reduce the cost of phones down the line as well. Leo says the iPhone XR will only be supported until 2023/24, a five-year window. So you're better off going with the iPhone 11. Then again, it's twice as much. The XR is almost as good, actually. But if the iPhone 11 goes down to around $400 after Tuesday, that could make the difference.  And take a look at the iPhone SE.

Apple’s Victory Is More of a Tie in Epic Legal Ruling

Epic Games

Episode 1828

Apple declared victory this week as a judge ruled that the app store is not a monopoly, but it fell short in prohibiting Epic from offering sales outside of the app store. The judge ruled that while Apple technically won the argument, Epic has the right to direct their customers to their own website to sell digital assets, thereby avoiding paying Apple a 30% fee on any in-app purchases. But Apple can also ban Epic and Fortnite from the app store, so don't look for the app to return any time soon.

Can I Use an Old iPhone With My SIM?

iPhone 3G

Episode 1826

Harold from Santa Barbara, CA

Harold can't get his old iPhone to work with his SIM. Leo says that Verizon used GSM back then, and the iPhone would probably not work anyway because it used G2 towers that were turned off long ago. And they're turning onf 3G as we speak, so older 3G phones are about to go offline. But you could use it as an iPod. How can I get the data off it? Leo says to get iTunes for Windows on your computer, connect that old iPhone, and then it'll copy everything off onto your hardware. Leo also recommends uploading the photos to Google Photos. That way it doesn't matter what phone you have. 

What New Android Phone Should I Buy?

Pixel 5a

Episode 1826

Jeff from San Francisco, CA

Jeff is ready to upgrade from his old Motorola Moto e4 plus. Leo says that the new Moto's are great. The Google Pixel 5a/5g is on sale and the Pixel 6 comes out next month. Leo likes both. But the Motos won't have wireless charging like the Pixel 6 will. The Pixel 5a/5g camera is excellent, the same as the Pixel 4. And in a year, the Pixel 6a will come out. Leo says to go with the Pixel 5a/5g. Check out our Hands-On Technology review: we call it awesomely unexciting! 

What Phone Should I Get That Will Work With 5G?

Motorola G9

Episode 1826

Michael from Roswell, NM

Mike is an AT&T customer and he's getting a text that his Samsung P850 phone won't be supported soon, due to 5G. But they aren't turning off 4G/LTE. So what gives? Leo says that AT&T isn't being very clear. The plan is to turn off 3G towers, so if your phone supports 3G, then that won't be available to you. But Mike's phone should work on 4G. But if not, he'll need to upgrade. What should he get that isn't too expensive? Leo is a fan of the Motorola Moto G9, so take a look at the G9 Power series.