iPhone, Android, Windows Phone, Blackberry, or feature phones.
Richard opened a Facebook video link from an email on his phone and he was able to open it. But when he went to his desktop, it requires Facebook. What gives? Leo says that Facebook is doing that on purpose to prevent you from downloading it without logging in. It's a cheesy way to get you to join and is called "growth hacking." If you can save the video to the phone, then you can send it to yourself. That's worth a try.
Katie bought an iPhone from Amazon, and it keeps asking her for an old credit card number for her Apple ID. She was able to activate it and make calls, but she can't really do anything else. Leo says you should be able to change or add a payment method with that existing Apple ID. Just click on your name and then the payment information. If you can't do that, then you can try 1-800-MyApple or iForgot.com to reset your password. Leo also suggests making an appointment with the Apple Store and taking to a Genius about resetting your Apple password. They have the ability.
Due to the fact that it's just too small to fully recharge the iPhone (only 40%), Leo says that the new Magsafe battery charger isn't really worth buying at $99. Anker has one that's half the price and is a little larger. So save your money.
JC has a landline for emergencies. Leo says that's a good idea because wired phones don't go out when there's a disaster. It's a smart thing to do. 911 is also far more accurate with physical landlines, versus cellphones that rely on e911 or Regional 911 service, which relies on GPS. But why is universal lifeline service so expensive? He pays over $60 a month! Leo says that's outrageous. Things are so much different now, that you can rely more on phase 2 e911, which is getting your address from GPS longitude and latitude.
James is an Android person, but he recently got an iPad. He really likes it, and he's now thinking of switching to the iPhone. Is he missing anything? Leo says that Android is really more like a computer with a more open architecture, while iOS is far more locked down. That means a lot of apps or even updates are rejected to protect their users. Think of Apple as a gated community with more consistent operations rather than Android, which is a bit messier. What about updates? Leo says that Android updates are hit or miss, depending on what manufacturer you get.
Barry smashed his wife's iPhone XR and needs to replace it. Leo says that going to a repair shop can get the data off it. But if it's broken so bad that the circuitry is damaged, he may be out of luck. Here's an article on how to recover photos from an iPhone if Apple can't help. There's also EASEUS.
Mark is an avid photographer, but his current camera is an iPhone 6S. Leo says that the iPhone takes great pictures. He was thinking about buying a new mirrorless camera, but he's seeing just how good the iPhone is. Should he buy a new camera or upgrade to the best iPhone out there? Leo says that the iPhone 12 Pro Max would be a definite upgrade with a third super-wide lens and the ability to do computational photography. But Leo says that a mirrorless camera gives you more manual control.
Kevin is concerned that Facebook opens users up to malware. They seem to know a lot about his family and their online activity. Leo says that it really doesn't, but that doesn't stop them from selling data and activity to advertisers. Leo isn't a fan of their laissez-faire attitude towards privacy, or how people get radicalized on the platform. They collect a great amount of data and sell it. They also push users to put their apps on their phones, so they can use the location data. That's why Leo isn't on the platform now. He doesn't want to support them financially with his data.
Scott is moving to Belize to retire, but he'll be keeping a business presence in the US. Would Google Voice be a good option for him? How's the WiFi with Google? Leo says that if he wants to keep an American number, a dual sim phone would be a good option. But Google Voice would be a great option because Google can route the call to the Belize phone without anyone knowing. It's the best of both worlds. And in a year, getting internet access from Starlink would mean it really doesn't matter where he's living in this world, he'll have 100MB or better internet access.
Dave bought a Samsung Galaxy Tablet, and the volume isn't all that loud. Same with his phone. Leo says to look in the settings. Most headphone volumes have built-in limits to prevent damage to your hearing. But they can be overridden in your device's operating settings. There are also third-party equalizer apps that could help. But Samsung also has a feature called Adapt Sound which can help you dial in your sound according to your hearing preference.