Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How Can I Watch a Video on Facebook Without Joining?

Facebook Icon

Episode 1814

Richard from West LA, CA

Richard opened a Facebook video link from an email on his phone and he was able to open it. But when he went to his desktop, it requires Facebook. What gives? Leo says that Facebook is doing that on purpose to prevent you from downloading it without logging in. It's a cheesy way to get you to join and is called "growth hacking."  If you can save the video to the phone, then you can send it to yourself. That's worth a try. 

How Can I Prove to Apple I Am Who I Am So I Can Reset My Password?

Apple

Episode 1814

Katie from Garden Grove, CA

Katie bought an iPhone from Amazon, and it keeps asking her for an old credit card number for her Apple ID. She was able to activate it and make calls, but she can't really do anything else. Leo says you should be able to change or add a payment method with that existing Apple ID. Just click on your name and then the payment information. If you can't do that, then you can try 1-800-MyApple or iForgot.com to reset your password. Leo also suggests making an appointment with the Apple Store and taking to a Genius about resetting your Apple password. They have the ability. 

Do I Still Need a Landline?

Landline Phone

Episode 1812

JC from Sherman Oaks, CA

JC has a landline for emergencies. Leo says that's a good idea because wired phones don't go out when there's a disaster. It's a smart thing to do. 911 is also far more accurate with physical landlines, versus cellphones that rely on e911 or Regional 911 service, which relies on GPS.  But why is universal lifeline service so expensive? He pays over $60 a month! Leo says that's outrageous. Things are so much different now, that you can rely more on phase 2 e911, which is getting your address from GPS longitude and latitude.

Should I Switch to the iPhone?

iPhone

Episode 1812

James from Utica, NY

James is an Android person, but he recently got an iPad. He really likes it, and he's now thinking of switching to the iPhone. Is he missing anything? Leo says that Android is really more like a computer with a more open architecture, while iOS is far more locked down. That means a lot of apps or even updates are rejected to protect their users. Think of Apple as a gated community with more consistent operations rather than Android, which is a bit messier. What about updates? Leo says that Android updates are hit or miss, depending on what manufacturer you get.

Should I Buy a Mirrorless Camera or Upgrade My iPhone?

Sony a6000

Episode 1809

Mark from San Diego, CA

Mark is an avid photographer, but his current camera is an iPhone 6S. Leo says that the iPhone takes great pictures. He was thinking about buying a new mirrorless camera, but he's seeing just how good the iPhone is. Should he buy a new camera or upgrade to the best iPhone out there? Leo says that the iPhone 12 Pro Max would be a definite upgrade with a third super-wide lens and the ability to do computational photography. But Leo says that a mirrorless camera gives you more manual control.

Does Facebook Open You Up to Malware?

Facebook

Episode 1808

Kevin from San Clemente, CA

Kevin is concerned that Facebook opens users up to malware. They seem to know a lot about his family and their online activity. Leo says that it really doesn't, but that doesn't stop them from selling data and activity to advertisers. Leo isn't a fan of their laissez-faire attitude towards privacy, or how people get radicalized on the platform. They collect a great amount of data and sell it. They also push users to put their apps on their phones, so they can use the location data. That's why Leo isn't on the platform now. He doesn't want to support them financially with his data.

Can I Move to Belize & Have an American Phone Number?

Google Voice

Episode 1808

Scott from Inland Empire, CA

Scott is moving to Belize to retire, but he'll be keeping a business presence in the US. Would Google Voice be a good option for him? How's the WiFi with Google? Leo says that if he wants to keep an American number, a dual sim phone would be a good option. But Google Voice would be a great option because Google can route the call to the Belize phone without anyone knowing. It's the best of both worlds. And in a year, getting internet access from Starlink would mean it really doesn't matter where he's living in this world, he'll have 100MB or better internet access.

Why Is the Volume on My Android Devices so Low?

Samsung Adapt Sound

Episode 1807

Dave from Greenville, MI

Dave bought a Samsung Galaxy Tablet, and the volume isn't all that loud. Same with his phone. Leo says to look in the settings. Most headphone volumes have built-in limits to prevent damage to your hearing. But they can be overridden in your device's operating settings. There are also third-party equalizer apps that could help. But Samsung also has a feature called Adapt Sound which can help you dial in your sound according to your hearing preference.