Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How long will my Windows phone last?

Nokia Lumia 950

Episode 1700

Jim from Laguna Hills, CA

Jim is still using a Nokia Lumia 950 Windows phone to this day, mostly because of the camera. He really likes it. It's also easy to use. Leo says it may not be for much longer as Microsoft hasn't updated it since 2018, and most apps have simply stopped working. But if it still works now, why not keep using it? It's not a security issue. The only real concern would be the battery. Sooner or later, it will stop charging. But Leo says that leftover stock of the Nokia Lumia 950 is still for sale on Amazon. 

Will Apple come out with an Apple Watch that doesn't need an iPhone?

Apple Watch

Episode 1700

Chris from Miami, FL

Chris recently updated his iPhone to 13.4.1, and it got stuck into restore me mode. He was able to mail his phone to Apple to clear it, but he was without his iPhone for a week, and as such, was stuck with not being able to use his Apple Watch as well. Will they be coming out with a stand-alone Apple Watch with its own connections? Leo says that seems to be the rumor, but you can't do anything on the Apple Watch, really, without the iPhone nearby. That's why Leo always has a backup phone that he can put the SIM into should he have to send the iPhone in for repair. 

How can I sync my Outlook contacts from my old HTC phone?

HTC U11

Episode 1698

Joe from Looking Glass, OR

Joe bought an HTC U11 a few years ago, which could sync with Outlook. But they stopped supporting it and Android killed the sync feature. So how can he sync the phone's outlook contacts before he upgrades to a new phone? Leo says there's a good free third party tool that will sync with the Windows Contacts manager called Syncios Mobile Manager for Android. It'll sync with Windows 10 People app, which can then sync with your Outlook. ​

Did an iOS update break my phone?

iOS 13

Episode 1698

Beverly from Sierra Madre, CA

Beverly says that after the last iOS 13.4.1 update on her iPhone, she has to reboot her phone to run any app. Leo suspects that the update was corrupted when downloaded. He recommends backing up your phone and then wipe it and reset your phone. Connect the phone to your PC via USB and then use iTunes to run the encrypted backup and wipe it. Erase all the content and everything. See if that solves the problem. If it does, then you can restore that backup.

Should I return my Pixel 4 XL and get a Samsung S10?

Samsung Galaxy S10

Episode 1696

Tom from Toronto, CAN

Tom just got the Google Pixel 4 XL smartphone, but he saw that the Samsung Galaxy S10 is now the same price. Should he switch? Leo says he really likes the Pixel 4 because it's a pure Google experience. You get a lot of junk with a Samsung phone that unless you like it, you don't really need it. The S10 is a very nice phone, and the screen is as good as it can get. But is it worth getting rid of your Pixel? Keep in mind that the Pixel will be updated quicker because it's pure Google.

How Can I Get Remote Internet Access On the Road?

mifi

Episode 1693

Kathy from Southern California

Kathy's daughter got a new job and she needs remote internet access. How can she do that without tethering to her phone? Leo says tethering her phone is probably the best option out there. But she could get what's called a MiFi card, which will provide cellular data and a wifi access point for up to five different devices. Contact the wireless carrier.

How Can I Back Up Texts and Print Them?

iPhone

Episode 1693

Linda from Los Angeles, CA

Linda wants to know how to backup her iPhone text messages and print them out? Leo says to go into the settings on the iPhone and look to see that messages are being stored on iCloud. She can email messages, saved by conversation. Tap and hold, copy and then paste into an email message. She can also print messages directly from a Mac.  Leo also recommends eCamm Phone View.

Shouldn't Apple replace a defective phone?

iPhone 11 Pro Max

Episode 1692

Hall from Chattanooga, TN

Hall bought an iPhone that cost him $1400. The sound is terrible. So he sent it back and Apple says the problem isn't in hardware, it's software and as such, the phone warranty doesn't apply. Leo says that the phone is a lemon and Apple needs to make it right. Even if it was software, who makes the software? APPLE DOES! So if the phone doesn't work, it needs to be replaced.