Media

Patty wants to know about an app called iMazing for transferring her music from her phone to her Mac. But when she tried to use it, she lost all her music from her phone. Leo says Patty should have backed up her iPhone with iTunes before doing it. Anything non-standard can cause problems like this. She could check to see if she has a backup of her music on iCloud.

John wants to know what's a good way to clean up his iTunes and back them up to the cloud. Leo says that iTunes Match is great because users get 256kb aac copies placed in the cloud and they can replace those old MP3s with much better versions. What can he do with all the songs named "Track 1?" Leo says the file name isn't as important as the metadata, and iTunes Match needs to know the metadata of the song to match it, but there are several programs that can replace that "track 1" with the title.

Mark uses thumb drives to transfer data and then format them. But when using 64GB drives, when he formats them, it formats to 32GB. What gives? Leo says it's probably either a counterfeit drive or a faulty drive that's losing sectors. Even if he bought it on Amazon, he could end up getting a counterfeit drive if not careful. But when formatting, the OS can decide to write off bad or unreliable sectors as well.

Diane is worried that if she has to reinstall the Samsung music player on her Android phone, that she'll lose all 4000 of her songs. Leo says that Android is designed to have music in a single folder accessible by any music app. So she should just use a different app. Leo likes Doubletwist. Can she back it up to her laptop? Leo says DEFINITELY YES! Before she does anything else, she should plug in her phone and drag those songs over to a computer or a backup hard drive. It would also be a good idea to backup her phone to the cloud.