Internet and Web

Your internet connection, web sites and services.

Why Won't My Roku Authenticate?

Roku

Episode 1614

Pat from Austin, TX

Pat wants to watch Fox News on Roku, and he hates that he has to jump through hoops to unlock it by entering a password. It's a pain. Leo says that many are using activation codes that they can navigate on from a mobile device. But if he's truly cut the cable, he may be out of luck. The true problem, though, is this guilty-until-proven-innocent attitude on the part of the content providers. This kind of protection doesn't stop pirates at all. Just people who do the right thing.

Johnny Jet ... Customized

Johnny Jet

Episode 1614

Deal of the week - San Francisco to Hong Kong $359 round trip - sign up for Johnny Jet's newsletter to keep up to date on the latest deals.

San Francisco to Honolulu $99 Round trip.

Johnny Jet says that as we move into the fall, prices will drop on "leisure class," while business class goes up. But if you have elite status on your airline account, you can usually get a free upgrade. 

Johnny Jet ... Checking the Tags

Johnny Jet

Episode 1612

Johnny Jet joins Leo to talk about Leo losing his luggage on Alaska recently. Johnny Jet says that using the Airline's app when you travel. Most have a baggage tracking feature that has the advantage of being notified when your bag gets every step through the process. So if it gets lost, you can usually get it back within 24 hours. But if it's missing for 30 days, the airlines usually sell the bags that go unclaimed. That's why it's important to immediately file a claim when you're at the airport.

How can I wirelessly print?

:)

Episode 1611

Rico from Cerritos, California

Rico can't see his printer using Google WiFi. What gives? Leo says that Rico may want to try Google Cloud print. Most wireless printers will support printing from the Internet. You go into your Google account and turn on cloud print. As long as your printer is on the network, you'll be able to print anywhere around the world.

What options do I have for high speed internet?

Spectrum

Episode 1611

Matt from Anaheim, CA

Matt was told by Spectrum that they'll have to trench in order to get his internet access into his office building, and it's going to take 60 days to do. It doesn't make sense why can't they just route the cable from the pole? Leo says that Spectrum is going to do what they're going to do, but that doesn't mean they're the only game in town. Look for alternatives. You can go to BroadbandReports.com and see what internet access is available in your area. Talk to your building's supervisor to see what choices are available coming into it.

Can I use my own router with U-Verse?

Router

Episode 1611

Alex from Durham, NC

Alex would like to use his own router with AT&T U-verse, can he? Leo says only if you aren't getting your TV service from U-verse. That requires AT&T's proprietary router. You could turn the AT&T router into bridge mode or IP Pass through, and then use your router with it. That's possible. Will it affect the speed? Leo says no, but it could affect whether you can select your own DNS service. You can also try using DNS over HTTPS using Cloudflare to eliminate the ability for AT&T to see what you're doing. But that's advanced stuff.