Internet and Web

Your internet connection, web sites and services.

Why Can't I Use VPN on Some Websites?

Norton

Episode 1618

Jim from Maui, HI

Jim uses Norton Secure VPN, and sometimes his internet website will say "we can't find your server." So he'll turn it off and it works. Leo says that sometimes internet security can get in the way and prevent connecting. The hotel he's connecting to may be blocking VPNs at the server level. But if they're using https, and Google is pushing most sites to do so, then he'll be OK. Just look for a small lock next to the URL. That means the traffic is encrypted. 

How do I Configure a Wireless Printer?

Eero

Episode 1618

Neal from Phoenix, AZ

Neal has a cheap Samsung laser printer that he used wirelessly connected to his ASUS router. But it would only work in the less secure WEP. He would disconnect it when he didn't use it. But now, he's picked up an Eero Mesh router and it doesn't support WEP. It's configurable through an internet interface, but how does he do that?  Leo says that to connect, just enter the IP address in the browser in the desktop. Even an iPad will be able to do it. Then he should be able to connect to it and enter the wifi access point, name, and password. It should then open up the printer interface.

Is the Asus Mesh Router a good option?

Eero Mesh Router

Episode 1617

David from Los Angeles, CA

David is moving to a three-story house and he's looking to get an ASUS Mesh router and wants to know how it is. Leo says he's used most of the Mesh routers out there, but not ASUS. They do make good wifi extenders though. Mesh Routers are better though because it doesn't slow down like an extender does since it spends half its time talking to the router. Mesh has a backchannel for router communication. The eero Mesh router has an automatic quality of service that does a better job managing bandwidth as it's needed, and it gets smarter as time goes by. It also has parental control features.

Can I monitor my bandwidth use?

DD-WRT interface

Episode 1617

Dave from Palm Beach, FL

Dave wants to know how to find out how much bandwidth he uses every month. Leo says that if your router supports DD-WRT firmware, you can. But your router may already keep track. So look in your router settings to find out. If not, and your router supports it, you can install DD-WRT firmware. Check out dd-wrt.com. But understand, that flashing the firmware on your router could void the warranty. If you need a new one, get the ASUS router, it uses a flavor of DD-WRT already out of the box. 

Johnny Jet ... Disembarked

Johnny Jet

Episode 1616

Johnny Jet's website blew up this week after a CNN Travel report that referenced his tips on how to best disembark from an airplane. Johnny says you should always get up and have your bag ready when the door opens. Think about what you're going to need, and what you don't. And make sure your carryon is packed before you land. That way you can grab it and go. 

App/Site of the week - DayCation. Buy access to a hotel pool.  The app is IOS only.

Why Can't I Connect My iMacs via Ethernet?

Ethernet

Episode 1616

Tom from Santa Barbara, CA

Tom has four iMacs and each one is getting an error when connecting to ethernet, and can't connect to the Internet because of a "self-assigned address." But he can connect via WiFi. Leo says to go to the Network system preference pane and make sure that Ethernet is dragged to the top. Also, make sure it's using DHCP in the settings. One thing that may be causing the error is that the computer doesn't see the ethernet cable when booting up, and then gives the self-assigned address. It could also be the router itself.

What alternative do I have to get internet in my building?

AT&T UVerse

Episode 1615

Jason from Newport Beach, CA

Jason lives in a building and is stuck with AT&T UVerse for internet access because it has a deal with the building. Leo says that they made an exclusivity deal that honestly, is unethical. But it isn't illegal and is probably mentioned in your signed lease agreement. Leo suggests going to the California Public Utilities Commission and complain. You may also want to contact the City of Newport Beach.

One way around it is to use your mobile device in hotspot mode and avoid it altogether.

How can I stream police activity with my phone?

iPhone XS

Episode 1615

Rich from Worcester, Massachusetts

Tom came across an old MAVICA digital camera that would record on a floppy disc. He's told it's worth $200 atm. His main question is, can he live stream with it? Leo says no, it's way too old. You can with your iPhone though. Is it legal? Leo says you have the first amendment right to do so, but you're taking your chances recording police officers without their consent. And you certainly don't want to interfere with their law enforcement duties. But if you're in earnest, another option is to get a GoPro and connect it to your mobile phone.