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With what people are saying is the end of the decade (it isn't), there are stories coming out about technology over the decade. And one story talks about the most disappointing stories of the decade. Leo says that Social Media has been one of the most disappointing stories of the decade as it didn't really achieve the promise that it would bring us together. In reality, the old saying "familiarity breeds contempt" has been more likely. Social media has made us more fractured, as people tend just to read and embrace the things they agree with, or uniformity of thought.
Ding got a notification recently about a Zelle transaction and wants to know if his bank account has been hacked. Leo says that unless they have your bank information, they can't. Signing up with an email account won't really do anything. But if one suspects something has happened, it may have been a keystroke logger or someone that stole information, but it's unlikely. If he is running Windows 10, then he should run Windows Defender, updating it regularly. There's no need for a third party AntiVirus. And he may want to change the bank account, demanding 2-factor authentication.
Dennis ported his home phone over to VOIP service with DSL Extreme. Now that he got a fresh credit card, they can't bill him. So his phone service is now canceled. Leo says that when he gets a new card, it has a different number on the back, and he needs to advise them of the new number. But DSL Extreme is no longer in business!. Leo says that SONIC is the best ISP in the nation and it'll be worth moving to.
For the holidays, Johnny thought he'd share some of his travel tips for holiday travel. 1) The Sonic Bomb. This is a device that is guaranteed to take you up. It will literally shake the bed and is ideal for the hard of hearing or those who are heavy sleepers. 2) Membership to First Class Flyer by Mr. Upgrade. It's $100-300, but it's a great newsletter for learning how to get upgrades. If you travel a lot, this newsletter is for you. 3)
Joey doesn't understand why powerline internet isn't a bigger thing. Especially for municipal internet. Leo says that BPL (broadband power line) has a problem where it interferes with radio signals. In essence, BPL was killed by an aggressive lobbying campaign by amateur radio operators and manufacturers for that very reason. But ISPs may have also had a hand in it. Leo also says that ISPs are against community-based broadband.
Alan wants to know more about YouTube TV. Leo says that YouTubeTV is an "over the top" streaming service which offers live streaming of TV programming, including local channels. But he advises that Cord Cutters are now paying almost as much, if not more than when they paid for cable service. But it's mostly ala carte.
Dave runs a Mac Mini and on Firefox, he's having an issue with his favorites. He links for Weather Data, and now the location data is all wrong. Leo says that since Dave is using a yahoo website, that could be part of the problem. Most weather people think that Yahoo's weather app is awful. Leo suggests trying a new website like Dark Sky. The browser may also be getting the wrong location data from the link, so it could be corrupted.
Johnny Jet joins Leo to talk about the best time of the holidays to travel, and after New Year's Day is ideal. Cheap fares Toronto to Singapore via London British Airways $1500 one way business class or $2500 round trip. You can fly to Hong Kong in business class for $500. LA to Bangock $494. Johnny Jet says to sign up for his newsletter, and other travel blog newsletters to find great deals. Go to TheFlightDeal.com. ScottsCheapFlights.com is another.
Tom moved to another state and his Gmail account has been locked out. How can he get back control of it? Google says he has to go back to the old location to recover it. This is why you use an alternate address for recovery. But if that doesn't work, you may be out of luck since there's no support. Leo says before anything happens, to do the security checkup. Turn on 2-factor authentication, and set up a secondary email that isn't Gmail for recovering it. Also, periodically, back up your email through Google Takeout.
Andrew has Verizon FIOS and wants to know if he can use his own router. Leo says that Verizon bundles the router/modem together. Leo says you won't save any money since you have to use Verizon's modem/router anyway. But if you want to do your own router, you can turn off HDCP in the Verizon router and then use your own router for a better experience. Here's a YouTube video on how - https://www.youtube.com/watch?v=w2Jr_0P0zwY