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Cameron is looking to start a new IT career. He wants to know what certifications he needs to get into entry-level support. Leo says that there are various certs for IT, depending on what Cameron wants to specialize in. Certs are great for leveling the playing field when one doesn't have a lot of experience. For doing IT support, Comptia's A+ Certification is a good place to start. There are plenty of online videos on YouTube that can help. He can also get CompTIA books from Amazon.
Sundeep wants to know if GoToMyPC is better than Microsoft's own native remote desktop. Leo says that if you have Windows Pro, remote desktop is free. But Windows remote desktop has a number of significant flaws that represent a serious security issue for users. One magazine even said that "it's time to disconnect Remote Desktop from the internet. You also don't want to use it "bare" on the internet. You need to use a VPN or proxy server. So Leo advises not using Remote Desktop. Use a third-party service like GoToMyPC.
Johnny Jet is joining Leo to talk about using this pandemic time to visit local areas of interest like the zoo or museum. You'll need to wear a mask and practice social distancing, plus most are requiring reservations to cap attendance, but it's a good idea to fill your staycation agenda.
In other news - Cruiselines and Airlines are working on new rapid testing to keep those infected with CoVid from boarding.
Frank has never needed a WiFi extender in his home, but his girlfriend's house could use one. So he installed one, but it doesn't seem to be doing much better. Leo says the reason is because an extender has to spend half it's time talking to the router. They can't speak to both devices at the same time. Mesh routers, by contrast, have a dedicated backchannel that is always on, that talks to the router without impeding the bandwidth speed. They can be a bit more expensive depending on how many satellite units you need for the house.
Patrick is a teacher, and he wants to know how fast internet speed he needs to teach his kids. Leo says that most broadband connections are asymmetric, meaning that they are faster downloading than uploading. By a large portion. Minimum, you want 5MB up, 200 MB down. There's also consistency. How well the online video upload is. There can be video dropouts that could cause an issue, especially during attendance. That can be either latency or jitter. The issue can also be due to wifi. WiFi is designed to be "polite," pausing when competing for traffic comes around.
Roger is getting phone calls saying that his car warranty is about to expire. Leo says that those Robo Calls are phishing scams designed to get you to buy something. Leo advises putting your phone number on the national DoNotCall list and see if your phone carrier offers a blocked call service to prevent them from calling you back. And if you have an iPhone, you can block the phone caller directly. But it's kinda like playing wackamole because most of them spoof their caller ID or just change the outgoing number.
With Apple becoming the world's first 2 Trillion company and Jeff Besos, Bill Gates and others from the tech realm topping the most richest people in the world, Technology is actually holding up the stock market right now.
Leo says that because Social Media algorithms are designed to keep followers engaged, the various platforms are actually becoming tools for propaganda (no matter which side of an issue you're on), pushing people towards extremes. Can we use our own common sense to avoid the trap while online? Leo says we can, but the algorithms are making it difficult.
Ken is starting a new business from his truck (he's a truck driver). Leo says it's amazing that he can make that kind of transition and do it from the road so easily. All he really needs to have is an idea and the gumption to make it a reality. There's no better time to do it. But Ken is worried about how consistent the internet access will be on the road since he'll need to access his data in the cloud. And what laptop and modem to buy for it?
Johnny Jet put a flight reservation on hold this week to Florida after seeing the weather and the news a hurricane was coming. That's why he advises to always check with the Weather report in the area you're traveling to before booking.
In other travel news, Google Maps now gives up to the minute updates of the wildfires and will warn you with information on how to evacuate.