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Janet wants to cut the cable. She's heard of the StreamSmart TV box. Does Leo know anything about it? Leo says that there's a lot of boxes for sale on the internet that pirate content online. The StreamSmart TV box is one of them. Leo recommends getting a Roku device and YouTubeTV. But if you think you'll save money cutting the cord, it's not really going to happen. Internet access. Over the top live TV. A premium channel here or there. Netflix. Next thing you know, you're paying $200 a month again. It all adds up.
Johnny Jet says that to follow the warnings of the CDC to be cautious when traveling to Asia in general, and China specifically. Stay away from the animal markets, where this virus has come from. Johnny also forgot to log into his VPN, and he got hacked! Johnny says that Bank of America is terrible with hacking issues. He caught someone trying to transfer $100 via Zelle. Leo says to turn on two-factor authentication. Leo suspects malware got in through an attachment or a link. Malwarebytes may help, but make sure you get it from the original creator.
Scott joins Leo to talk about the Super Bowl. It'll be the first one broadcast in 4K HDR. You'll be able to see it on DISH network and DirecTV, Comcast, Xfinity, and Obtise Optimum. Or you can stream it via the FOX App or FuboTV. Fox says you can stream it on Roku Premiere or above, or the Amazon FireTV 4K. Some 4K Smart TVs and the Xbox will also do it. The AppleTV will also stream in 4K, but not HDR because Fox is using HDR10, which Apple doesn't support. But the problem is, Fox is shooting it in 1080p and upconverting it into 4K.
Steven has a wireless HDMI connection to stream from his computer to his TV. Some times it "hiccups" or even crashes. Leo says that wireless HDMI really isn't that good. What's happening is that the video packets are being dropped and the TV just moves forward if he doesn't get it all in order. So it may wait until it gets the latent packet, or just move on without it. That's why streaming tends to buffer up to 30 seconds in order to wait for a dropped packet. When the buffer drops to zero, it'll rebuffer to get back ahead.
Ed has over 500 emails in Gmail and he can't find them. They just aren't there, but Gmail says they are there. Leo says that the default of Gmail is to archive, not delete. If you click on the MORE button on the left, you'll find a folder called ALL MAIL. Every email should appear there. If you don't see them there, they are gone. Also, check the archive.
James wants to know about ICAN and how the internet addresses work. Leo says that ICAN controls the domain naming and uses various registrars to register your domain name. But James doesn't want to pay with a credit card. Can he pay with a money order? Leo says that you'll have to contact the registrar to find out. Paypal works. You could try a visa gift card. Can he create a domain anonymously? Leo says that ICAN wants to tie domains to the owner, but you should be able to make it anonymous to anyone but ICAN.
Sam looked in the settings of his Netgear Orbi router and made a few changes. Now, many things he uses on his network don't work any longer. Leo suggests powering down the router, count to 30, and then power it back up. If that doesn't work, you can completely reset the router. There's a reset hole that you poke a paperclip into and hold it until the lights blink yellow. You'll need to reset it up and give it a new password, but it will be back to the factory settings. Also turn off WAN administration, and universal Plug n Play (UPnP). You'll be back up and running.
Charles bought the CM1000 cable modem and a Netgear ORBI Router. But he's heard of a hack in cable modems. True? Leo says that there is a vulnerability called "cable haunt" that will allow someone to take over a cable modem. And there's no fix because the cable internet company doesn't want to do it since it'll take the internet down while they fix it. Additionally, the cable company wants him to pay for customer support every month to fix it. Leo says he has to keep putting pressure on the cable company to fix it.
Zack thinks that cable has gotten too expensive, especially since he only watches two news channels. He wants to cut the cord and go "over the top" to the internet. Leo says that with CNN, he will have to buy a package that includes CNN. So that means he has to either do cable or use something like YouTubeTV to get it. But that will give everything he wants. SlingTV is another option. ScooterX says if he goes to go.cnn.com he can get CNN Go. But even if he could cut the cord, the internet prices will rise. So he's really not saving money doing that.
Sue is on AOL and is having issues with "Guce." What is that? Leo says it's adware by AOL that seeks to bypass adblockers in her browser. Guce is owned by Verizon, which also owns AOL and they don't like users using ad blockers or reading emails without ads. So it will redirect her to Guce.advertising.com. But many consider it a browser hijack, which would turn it into malware. Go into the browser settings under extensions and see if there's an adblocker installed. She can either turn off the ad blocker, white list Guce or better yet, GET OUT OF AOL! Leo recommends Gmail.