Internet and Web

Your internet connection, web sites and services.

Why can't I log into Yahoo mail?

Yahoo

Episode 1684

Jim from Oneida, New York

John's friend is trying to log into mail.yahoo.com and he can't sign in, but his wife can. Leo says that Yahoo wants to do two-factor authentication now, so it may be that he has to change his password and update his settings. There may be issues with his Verizon.net email, which is preventing him from accessing his Yahoo account. Verizon also owns AOL. What Leo recommends is getting the hell away from Yahoo and going to Gmail. What Leo suspects is that Yahoo deactivated his account due to suspicious activity. 

How can I cut the cable?

YouTube TV

Episode 1684

Harold from West Covina, CA

Harold's father is tired of paying $200 a month to watch TV on cable. So he wants to cut the cord. He's looking at the FireTV with Sling. Leo says that the FireTV is fine, but they are engineered to encourage buying stuff from Amazon. Leo prefers the Roku player. There's also the Apple TV. Leo also recommends YouTubeTV for his local channels and other streaming options. Sling is another that's good; AT&T has one, but Leo's favorite is YouTube TV. It's $50. But that, on top of the internet, and you're already over $100.

Using Zoom has multiple security and privacy issues

Zoom

Episode 1684

While Zoom is helpful in keeping people connected during the Covid19 isolation, it also has huge privacy issues. Firstly, Zoom installed a web server on the background of Apple computers that would stay even if you uninstalled the software. Apple has fixed that, but Zoom was very slow to respond. There are also security issues with "Zoom bombing" where trolls are crashing meetings and posting offensive material.

What services would be good for holding a virtual choir practice?

Episode 1683

Joe from California

Joe wants to know what would be better for doing a virtual choir practice, Jitsi or Zoom? Leo says that the real challenge is latency, the delay between all the connections. Regular video conferencing doesn't work for rehearsals. They dont' prioritize for latency. Leo says there are some music centric services like Jammr.  

How can I watch my streaming services while out of town?

Episode 1683

Tom from Johnson Creek, WI

Tom used the DISH App with the original Sling box and he loved it. But they don't use those services anymore. What is a good alternative for watching TV on the road? Leo says that times are changing. It's a great idea, but people aren't really doing that anymore. However, Chromecast is a good portable option. But most of your cable companies offer that kind of service. It's called OTT (Over the Top). These days, OTT services include YouTube TV, SLING, DirecTV Go. And you can always log into them online remotely and airplay.

Can I record a video chat?

Episode 1683

Don from Dana Point, CA

How can Don record a video chat? Leo says it depends on the service. Most should have the ability to record built in. So hunt around. Skype does, for sure. Remember though, each state has their own laws about securing permission, but it's just plain polite to ask. California, for instance, is a 2 party state, which means both have to give permission. 

How can I stream my church service live?

Vimeo

Episode 1682

Johnny from Atlanta, GA

Johnny streams his church's services. But he'd like to do it live. Leo says you can stream to YouTube and they will not only stream live, but it will then save it for viewing later. Automatically. Is Vimeo better though? Leo says that the quality is better, but it's not free to use. Vimeo Pro really isn't that expensive, though. Facebook Live is another option. Can he use Premiere Elements instead of Adobe Premiere Pro? Leo says yes. It does about 80% of what Creative Cloud does. And there's Adobe Rush. That's free and can work from a mobile device. 

How can I get a business page deleted from Facebook?

Facebook

Episode 1682

Brian from Tulia,Texas

Brian bought a bar and it has a Facebook page. The page says the business is closed, but he would like to delete the page. But he can't. Leo says that's because Brian isn't a member of Facebook and doesn't control that page. Leo says it may take some persistence, log into Facebook for Business and go to their help page, requesting to delete an expired business.