Best backup practices and recovering lost data.
Backup and Recovery
Barry bought a QNap NAS recently and he's a bit frustrated that there isn't a lot of documentation with it for the hardware or software. Leo says that's a common problem as they assume you're an expert if you're looking to use a NAS for a backup. Leo says that YouTube is a great place to learn how to run QNap. There's a QNapTV Channel there.
Steven wants to know if it's better to image a drive or make a backup of everything. Leo says that imaging a drive makes for a quick reinstall that he can put back onto the hard drive quickly. But it's frozen in time and goes out of date quickly. That's where an incremental file backup comes in handy. Leo uses both and recommends that.
Kevin just returned from an Alaska Cruise and downloaded all the photos and videos, but his Time Machine backup will not complete it due to insufficient free space. Leo says it sounds like his hard drive has run out of room. Even with 20GB of free space, Time Machine may be taking a snapshot of the drive locally, before backing it up. Choices: Free up space on the internal drive or buy a larger one.
The chatroom says that if the external drive can't be seen, Time Machine will make the backup locally. So make sure it can see the external drive.
Phil has noticed that Carbonite's backup fees keep going up, and they seem to be more focused on business plans lately. Leo says that business is where the real money is, but Carbonite is still doing consumer backup plans. But if Phil has several cloud-based hard drives, does he really need it? Leo says that's only something Phil can answer. But if Phil is a photographer, he really needs to back up his data using a 3-2-1 backup strategy. Three backups, on two different forms of media, one off-site.
Stan has a thumb drive where he saved all his information, but it stopped working. Leo says a thumb drive is a terrible place to keep original data or backup, but Stan can try Recuva. The program is from CCleaner, which is a pretty reputable company.
Glen has an old Toshiba laptop running Windows 10. Recently, he bought a new SSD drive for it, and when he cloned the old drive, it wouldn't clone the recovery partition. Leo says it may be available to it because it's considered a separate drive. Don't do it partition by partition: just clone the entire drive. But the recovery partition isn't a traditional partition, so that may be why. But you can always download Windows 10 Media Creation Tool and use that on a thumb drive as your recovery.
David takes a lot of pictures with his smartphone and he is having issues transferring his pictures to his computer. He plugs in the iPhone to his Windows PC and drags and drops. But it stops. Leo says that Windows is awful doing that. It's not fault tolerant and it can time out really easily. Microsoft has a command line option called ROBO COPY that'll handle it without error. But in the long run, that's a difficult way to do it. Leo recommends using Google Photos. And the photos are just as good.
Clyde ripped all his CDs and has the music on his phone, but he doesn't have any backups anymore. How can he back them up from his phone? Leo says that if you backup your mobile phone, your phone backs it up. But Leo wants Clyde to also make a separate, accessible copy of the music from his phone. Connect your phone back to your computer and then let iTunes back it up and add those phones to the iTunes library. Here's how. There's a third party program called Senuti that can also work.
Jake recently "cut the cable" in favor of fiber. He's getting 700 MBps up and down. Leo says WOW. Jake wants to be able to connect his router to it so he can back up his computer. Leo says he would have to put the Verizon router in bridge mode and it won't do it. He will need to get another router that can handle that kind of speed.
Nolan has a portable hard drive that can't be seen with his Mac anymore. How can he get the data off it? Leo says this is a perfect example of why you need more than one backup of your data. You can't back up your data onto a hard drive and then delete it from your computer and think you have a backup. You don't. The best backup strategy is a 3-2-1 backup strategy. Three backups, on two different media, one off-site. That's the only way to be safe.