Backup and Recovery

Best backup practices and recovering lost data.

How Can I Transfer Data From an Old Mac Hard Drive?

Paragon Software

Episode 1789

David from Redondo Beach, CA

David (the Laptop Elf)  is trying to get some data off a 2011 Macbook, which has a dying hard drive. He pulled the hard drive and now has to connect it to her new Windows computer and transfer the data. But the MacBook uses iPhoto, and it has a single file with all the images balled up together. Sort of. R/C the iPhoto data file, and you'll be able to open it as a folder. You'll then see all the original images and transfer them over with a simple drag and drop.

How do I restore my data from iDrive?

Episode 1788

Cindy from Carson, CA

Cindy recently made a backup of her computer, and then it died. So now she has to restore her data from iDrive to a new computer. But she doesn't know what to do. Leo says that there's a restore folder that you can copy to your hard drive. That way you're not overcopying by restoring one blob back onto your hard drive. You can also search by file extensions. It's a bit of work, but it should be in documents. 

Should I Make an Image of My New Computer Before I Use It?

Backing Up

Episode 1781

Karen from Los Angeles, CA

Karen got a Lenovo Yoga laptop. How does she back up her computer? Leo says that there's a utility on the machine that will enable her to make an image backup. Windows Key. Type Backup. At the very bottom, go to backup and restore for Windows and then create a system image. Then you can make an image of it to an external USB drive. Leo says to make two images. One a virgin system image, and the second after you've made it just the way you want it. Then back it up periodically to keep it up to date.

How Do I Move Photos off an Old Windows 98 Computer?

Windows 98

Episode 1781

Jan from Yucaipa, CA

Jan has an old HP desktop running Windows 98 and has a working floppy drive. She can't connect it to the internet because a browser doesn't support it. So she'd like to donate it. Before that though, she wants to get her images off it. How can she do that and put it back on her newer Windows 7 computer? Leo says Jan should be able to plug a USB Thumbdrive so you can. But really, old versions of Windows 98 didn't, so that could be Jan's main problem. You can download a third-party USB driver that will handle it.

How Can I Do Cloud Backup on My Mac With an External Hard Drive?

Fuse

Episode 1775

Glenn from Malibu, CA

Glenn bought a 4TB hard drive so he could back up stuff and then move it to the cloud. But he's been told that he can't upload an entire image using Mac. Leo says that a more efficient way to do it is to have two hard drives and bring one off-site. Maybe to home or to work. Then swap them every other week. Leo also says that Fuse for the Mac will let you see other file formats on the mac, like NTFS, and use that to back it up. 

How Can I Backup My Network Hard Drives?

Seagate

Episode 1772

Martin from Hayward, WI

Martin wants to know what is a good backup strategy for his Seagate hard drives and how can he mount them as network drives. Leo says that Seagate has its own backup in the cloud, which figures out where all the drives are. But that's not the only way to do it. FTP can work with a sync program. Robocopy wasn't designed for it, but it may be able to. The key is to figure out what the IP address is on the fly since most are dynamic. If he had a static IP, it wouldn't be a problem. The key is to find a sync program that supports FTP, but FTP isn't secure either. SCP is where it's at.

Why Do Some Hard Drives Fail With Backup and Recovery?

Windows 10

Episode 1767

Jacob from Montreal, Canada

Jacob runs Windows 10 and uses a 2TB USB external drive for backup. He can either do an image that restores file by file or the entire drive. But it doesn't work to restore with all hard drives. What gives? Leo says that there are some drives that combine two drives into one. But they are fewer and farther between now, as 2TB drives are more readily available. Plus, operating systems are now 64 bit, so it's easier to keep track of larger file sizes. In reality, it shouldn't matter. Windows should just read them.

How Can I Put Movies on an iPad Without My Apple ID?

iPad

Episode 1764

Kevin from Malibu, CA

Kevin wants to give a family member an iPad with movies on it for her stay in the hospital. But he doesn't want her to have his Apple ID. Leo says that Apple Family allows users to share data with up to 6 family members. Users can share music, apps, tv and movie purchases, iCloud, photos, the works. How about backing up with a simple drag and drop? Leo says that he's a fan of iMazing. It will allow him to easily transfer files that way.

Is there any way to control the iPad remotely? Leo says no. He can go from iOS to macOS, but not the other way. 

Is Google Backup and Sync Good For Backing Up Data?

iDrive

Episode 1764

Jeff from Nashville, TN

Jeff wants to know if Google Backup and Sync is a good way to back up his hard drive. Leo says he's used it and it works. It's not really designed to be a hard drive backup, but he can use it for something like Google Photos. But also remember that Google Drive isn't private. People can see user data online. So he wouldn't use it for sensitive data. Leo recommends iDrive because it does not only encrypt data, but it also has versioning, so it keeps versions of the data. It's a much better solution.

Why's My Restore Point Getting Deleted?

Restore

Episode 1762

Robert from Walnut Creek, CA

Robert has a Dell Inspiron running Windows 10, but his restore point keeps getting deleted. Leo says that Microsoft deprecated System Restore recently, and Leo says it has never really worked when he needed it the most. He can still use it, but he will need to re-enable it. Windows Key + Restore. Here's a link from the chatroom about this issue, but it's a few years old.