Laverne made a secondary Yubico key on her network. She wants to know if her Galaxy Note 9 Android phone will unlock via NFC since it has a chip. But she gets an error message. Is it the key, or the phone? Leo suspects the phone isn't seeing the code as it needs to. She could try the YubiKey app that is available through the Google Play store.
Tom wants to know where he can find a YubiKey, and whether or not it's accessible for the blind. Leo says they are accessible, and he can get it at yubico.com. This is a little USB device that plugs into a USB port, and the computer sees it as a keyboard. The YubiKey will light up, and then press the button on the key. Just make sure the cursor is in the correct field that it will need to fill, and it will fill in the password. This doesn't work for an iPhone, however, because it doesn't have a USB port.