There may be a buyer for yahoo, one of the oldest websites online, and if it goes through, it could be the end of the line for the troubled search engine company. The prospective buyer ... is Verizon, which is looking to buy the company for $5 billion, which is a far cry from the $45 billion that Microsoft bid for it a few years ago. Verizon is not going to get the most valuable portion of the company, its search engine since they have been using BING for a few years now, but it will get the content channels that create ad revenue like tumblr, Yahoo mail, Flickr, and other services.
Pete wants to get his email downloaded off of Yahoo since he heard they're selling off their email. There are backup strategies, including a "backup my email" option from Yahoo. Thunderbird is a good email program to download, and he can get his email downloaded that way as well. He'll just need to turn on POP email. When he uses POP mail, it will download the email from the server and store it locally.
Pauline is concerned that with Verizon buying AOL, her Yahoo Mail will go away. How can she back it up? Leo says that using POP3 mail is essentially backing up her email to her hard drive because it downloads the email directly to her computer. So it's already backed up.
Bonnie has lost her address book through Verizon. Leo says that's why everyone needs to backup their contacts and why Leo recommends having contacts saved through a Google account. Verizon has moved all users to AOL for email, and it could be that her contacts got lost in the transfer. Leo says that Verizon has to have a backup of the contacts. And since they are doing a pilot program of migrating this over, they are likely to be very receptive with helping her. She might also try logging into mail.yahoo.com with her Verizon account. Then back it up and move it to Google!
Peggy wants to back up her Yahoo mail using Carbonite. Leo says that Carbonite will back up a basic set of files by default. But it will back up other files if she sets it to. She'll have to do that within the Carbonite's settings.
If you've had your email account hacked, then it may be time to take further security measures to keep it from happening in the future. Here are some simple steps you can take right now to better secure your account:
- Change your account password
Mark is having issues with his Verizon email because it's part of Yahoo and now Verizon doesn't support it. He can't log in, and Verizon doesn't seem to care to fix it. Mark could try logging into Yahoo mail directly. Leo says Mark should make the move to another email provider like GMail.
Margie has an iPad 2 with iOS 8.1. Now she's finding that she can't get Yahoo Mail. Leo says that there's an issue with iOS that corrupts the name of Yahoo Email. One way to fix that is to remove the account, and then add it back with the full email address.
Another option is to bypass the use of Apple Mail and use Yahoo's own app. She should also update to iOS 8.2.
Elizabeth got an email from her friend that included suspicious links, and she's wondering if his email account was spoofed. She looked in the header, but didn't see anything. How can she find out if it was spoofed? Leo says the tale is the CCs. They would only be able to put so many addresses in a field, and if they are using multiple fields, then she'll know the person has cracked the account. Yahoo has always had security issues. So the account has been hacked and there's all kinds of ways to do it. First thing to do is change the password, and make it a difficult one.
Nancy is having trouble getting her Yahoo email using the iPad Mail app. Leo says there is a good Yahoo Mail client that works really well. Leo thinks that Yahoo itself is a frustrating experience and Leo prefers to use Gmail. She could tell Gmail to go get her Yahoo mail for her and download it into her Gmail account.
She also saw that her mail was automatically deleted from her Yahoo account. Can she get it back? Leo says it shouldn't automatically delete. Leo advises getting rid of Yahoo and using Gmail.