Yahoo Mail

What's a secure alternative to Yahoo Mail?

Episode 1289

Maggie from Tuscon, AZ

Maggie is on Yahoo and she's thinking of moving her email account since they're going to be sold. Leo says that Gmail is a great option. It's what he uses. If she wants to pay and avoid ads and prevent a service from scanning her email for ad keywords, then FastMail is a great option. She can also set up her Yahoo mail to forward to her FastMail account, so she doesn't have to cancel it.

How can I get my Yahoo Mail password?

Episode 1280

Perry from Riverside, CA

Perry has his life on Yahoo and he can't find his password. He wants to reset it, but it requires a cell phone number and his cell phone doesn't work. Leo says that with this unique situation, the solution would be to write Marissa Mayer at Yahoo and ask if she can help. She'll likely assign a high level tech support person to help. But there's a good chance that he won't be able to get it unless he can remember the password.

How can I prevent my email from being hacked?

Episode 1245

Lou from Pasadena, CA

Lou's Yahoo Mail account got hacked and has been used to send out spam. He's changed all his passwords, but he's worried that they now have control of his iPhone. Leo says that didn't happen and Lou is being understandibly paranoid about it.

Leo advises changing the password and then turning on two factor authentication. This is usually done by giving Yahoo his phone number and then they will text him if his password is being changed. He'll input the code and then the password gets changed. This prohibits someone from changing the password unless they steal his phone first.

How can I secure my Yahoo email account?

Episode 1180

Robin from Los Angeles, CA

Robin is getting those emails that seem to be bounced from her own Yahoo email account. Leo says that's likely a "spoofed" return email address, but it's always wise to change the password just in case. She should use a password vault so it can generate long passwords which can't as easily be hacked. But Leo also says there's something fundamentally wrong with Yahoo's email security and Leo advises getting off it. Go with Gmail instead.

How can I get Yahoo Mail on my iPad?

Apple iPad

Episode 1145

Nancy from Redding, CA

Nancy is having trouble getting her Yahoo email using the iPad Mail app. Leo says there is a good Yahoo Mail client that works really well. Leo thinks that Yahoo itself is a frustrating experience and Leo prefers to use Gmail. She could tell Gmail to go get her Yahoo mail for her and download it into her Gmail account.

She also saw that her mail was automatically deleted from her Yahoo account. Can she get it back? Leo says it shouldn't automatically delete. Leo advises getting rid of Yahoo and using Gmail.

Is it possible to save my Yahoo Mail messages to my computer?

Yahoo!

Episode 1141

Diane from Oxnard, CA

Diane wants to be able to save her email messages from Yahoo Mail locally to her computer as a form of backup. Leo suggests using an email client, and he recommends Mozilla Thunderbird. This program stores email in a very standard mbx, or mailbox format, that other programs can also understand. That way, if Thunderbird were to go away, Diane would be able to easily be able to still look at her messages with any text reader.

Should I use IMAP instead of POP 3 for email?

Email

Episode 1127

Greg from Orange County, CA

Greg hears that POP 3 is going to be obsolete and that he should go with and IMAP through Microsoft Exchange for an extra cost. Is that true? Leo says that it is, but he recommends going with Gmail instead. He could also buy the Google Apps account, and they do a great job with organization and spam filtering. IMAP will also work better with iOS devices. Leo also says he can shop around and get a better deal on IMAP. But Leo uses Gmail.