Windows

Can I upgrade 32 bit Windows 10 to 64 bit?

Microsoft Windows 10

Episode 1383

Greg from Aspen Park, CO

Greg has an employee who downloaded the 32 bit version of Windows 10 and installed it by mistake, rather than the 64 bit version. Can he reinstall it? Leo says that he'll probably have to wipe the drive and install from scratch. So he should make sure to backup the data first and then format the drive. He can't just upgrade on top of it, unfortunately.

How can I safely partition my hard drive for Linux?

rEFInd

Episode 1382

Mike from Portland, ME

Mike finally installed Linux Mint into his old Dell laptop. When he was partitioning it, Windows wanted 2/3 of the drive for XP. He's not planning on using it that much, so he made it as small as he could, but it won't let him. Leo says he doesn't even need Windows if he's not planning on using it, so he can just delete the Windows partition altogether.

How can prevent Windows 7 from updating to Windows 10?

Windows 10 Upgrade Notification

Episode 1381

Mark from Arcadia, CA

Mark wants to keep Windows 7 on his computer. How can he stop the update? Leo says that Microsoft won't push him to update anymore. That was when he had the free update option. Now they're charging for it, so they won't push him to update unless he wants to buy it. He'll want to be sure he keeps updating Windows 7 to keep it secure, though.

What happened to my sound in Windows 10?

Windows 10 Start Menu

Episode 1381

Marcello from California

Marcello got the Windows 10 Creators Update and now his sound won't work. Leo says there's a bug in the update related to the Sound Blaster sound card which changes the bit depth of the audio. Leo recommends going into the settings and changing it back to 16-bit. It may also be that X-Fi isn't supported, so he'll need to disable that feature. It's a known bug that Leo thought was fixed, but apparently it wasn't.

Is my keyboard broken?

Episode 1380

Sally from Grand Terrace, CA

Sally has a Dell Inspiron using Word Perfect, but her keyboard is acting up. She's having issues connecting. Leo says that the keyboard is clearly broken. It can happen. She should try plugging in another keyboard and see if she has the same problem. If she doesn't, then she'll know it's the keyboard. If it does, then it's a driver issue. Being an older laptop, that laptop may not be compatible with Windows 10. But if Microsoft offered Windows to her, then the laptop is fine. It's likely a keyboard driver that's gotten corrupted.

Windows 10 Creators Update Rolls Out to Users

Episode 1379

Microsoft is going to start rolling out the Creators Update to Windows 10 starting April 11. This won't be a massive change in terms of how it looks, but there will be a considerable amount of new features. While last year's Anniversary Update was a problem for some people, Microsoft has fixed those bugs over time. Leo's not counting on it being quite reliable, but it is still good advice that if you get offered the Creator's Update on April 11, you may want to wait. You should be able to defer the update for as long as you can.