Michael tried creating a separate, limited user account for running Windows XP, but his computer crashes and freezes whenever he creates another account. He has tried reformatting and reinstalling Windows several times, but still has this issue. Michael is wondering if he could enable the hidden administrator account in Windows, and just toggle that back and forth between admin and limited.
Ron says that Microsoft Security Essentials is no longer being supported on XP. Leo says that Microsoft will continue to support MSE, just not update the operating system itself, or the MSE program. It'll be able to continue to scan for viruses with new definitions, so that's not to worry. Steps to protect yourself since Microsoft has stopped supporting XP:
Tom has a computer running XP and he's having issues with the accuracy of the number of files in his folders. Leo says that it sounds like the file index is corrupted. He can rebuild the index in the control panel. Windows XP's copy utility is broken also, so Microsoft's answer to that was to offer a separate file copier called "Robocopy." He could also try refreshing the folder in the folder menu. Otherwise it's probably time to upgrade to Windows 7. He should make sure to backup his data too.
Debbie also has an old XP computer and wants to know if she can install Linux on it. Leo says that Debbie can, but she can also run on XP if she uses these steps:
April 8 marked the end of Microsoft's support for Windows XP; an operating system that's still very popular and widely used. Windows XP will no longer be updated, but that doesn't mean it can't be used safely. Here are some things you can do to keep Windows XP secure:
Suzanne's mother has a Windows XP machine and she's wondering what she should do after April 8. Leo says that Microsoft ending life of support for XP really isn't as terrible as it was first believed. If she practices safe computing, her mother should be ok. Here are a few things she can do to protect herself on Windows XP:
Mark hears that XP will stop being supported. Leo says yes, on April 8th Microsoft will release it's last security update. So what would be his options after that? He's on a budget and can't buy a new computer. Leo says that Linux is a good option, and it's often more secure. Leo says that Mark could also just continue to use XP if he takes steps and knows what he's doing.
Here's what Mark can do:
Derek has been having trouble with his browser not going into full screen, but he discovered that Google no longer supports XP and that prevents it. He found a plugin called FullScreen Anything in the Google Chrome extensions.
Midnight Rider works for a city that runs on Windows XP. They are going to be running antivirus on their computers after Microsoft ends support for Windows XP, and he's wondering if that's going to be adequate. Leo says the antivirus, including Microsoft's own antivirus program will still be kept up to date. However, it won't protect against a user installing software that could be malicious.