Paul used to write his daughter messages from the tooth fairy in a cryptic, fairy-looking font on Windows XP. Then she would change the font to read the messages. Now he has a CD with these notes on it, but none of the documents can be read because he doesn't have a Windows XP computer with that font installed anymore. How can he find that font?
Dennis bought a used Lenovo T61 with Windows XP and recovery discs. He bought Windows 7 64 bit and sought to install it, but he can't. Leo says that Dennis may want to try 32 bit instead because of the age of the machine. Leo suggests wiping the drive because XP can't upgrade past Windows 7. So he should wipe the drive and give it a native installation.
George would like to know the best way to transfer his files from his old Windows XP computer to his Windows 7 system. Leo says that Microsoft has a files transfer program built into Windows that does a fairly good job. But this is a great opportunity for George to make a backup. He should go and buy a USB external hard drive, and backup everything in his Documents folder. The advantage to this is that he'll have a backup on a separate drive while transferring his files over to the computer.
Daryl hasn't gotten a new computer in 20 years and he recently got an HP printer and scanner. Will a Windows 7 laptop run with devices that are XP compatible? Leo says sure it should. Just make sure the drivers are compatible. He should go to the HP site and look under drivers. If it says Windows 7, he's golden. But even under XP, it's probably alright.
Louis downloaded something and now he can't do anything when he boots up. Leo believes that the computer's hard drive is failing and that's what is causing the computer to stall on boot up. Especially considering it's an old XP machine. Given the issues Louis is having, it's unlikely from something that Louis installed. Leo says it's not really worth fixing.
Tyler wants to know about the hack for Windows XP that will allow it to continue receiving updates. Leo says it involves altering Windows so that it think its "Windows Embedded for POS." It requires a registry hack, though, and Microsoft frowns on it.
Frank has a Dell E520 with SATA hard drives running Windows 7. But his son has PC games that only run on XP. Leo says he'll need Windows 7 Ultimate or Pro to run them in XP mode. But he may be able to run in compatibility mode.
Betty bought Webroot software for her XP Machine. She renewed and reinstalled it. Now she sees nothing on her screen. The problem with XP is that Microsoft no longer supports it and flaws are making Betty vulnerable. No antivirus will protect her from those vulnerabilities. Leo suggests going into the programs and uninstall everything and start from scratch. Also, here are a few steps Betty can take to protect herself since Microsoft has stopped supporting XP:
James just bought a 3TB hard drive, But Windows XP only sees less than a TB. Leo says that's not surprising. The bios of the computer may not see all the hard drive, but the OS is so old that it may not see it all either. For 3TB, he would need GUID. He can partition the drive into smaller chunks, though. He'll need a disk manager to do it. The XP Disk Manager should be able to handle it.
Dennis has an older Windows XP machine with two drives - one for programs, one for data. Lately, Malware Bytes has been finding "suspicious files." Could they be malware? He quarantined the files and now he can't access his data. When he unquarantined them, they were deleted. Leo says it could be a false positive.