Windows update

How can I update my Windows tablet?

NuVision Windows Tablet

Episode 1463

Steve from Portland, OR

Steve has a NuVision Windows tablet and when he turned it on, it wanted to update, but it can't because there isn't enough space on the drive. How can he update it? Leo says that the biggest problem these tablets have is that there's no space to update it, and it's not possible to connect a thumb drive to do it. He did put a 64GB microSD card into the slot, but that didn't work either. Leo says that's because it probably has to update to the internal memory. Steve can try downloading an updated version of Windows 10 Creators Edition using the Media Creation tool. It could work.

What happened to the tabbed browsing feature in my browser?

Windows 10

Episode 1458

Philip from Canoga Park, CA

Philip says that after a Windows 10 update, two of his HP laptops won't let him view multiple tabs anymore. It's all full screen. The only way to go back and forth is to click on a "task view" button and select a smaller window to "activate." Leo says there are gesture controls that nobody knows about in Windows 10 and chances are good that Philip accidentally activated "tablet mode." In the lower right-hand corner, there's a quote box.

Should I update to Windows 10?

Microsoft Windows 10

Episode 1456

Brad from Canada

Brad doesn't want to update to Windows 10, even though he knows it's not that bad of a transition. Does he have to? He keeps hearing of problems. Leo says that it's all about the numbers. When there are hundreds of millions of computers updating, even if .05% of them have problems, that's still thousands of issues and people will post about it. Leo says it's still a great update that's worth doing.

When should I update Windows 10 to the Fall Creators update?

Windows 10 Creators Update - Cortana

Episode 1455

Jose from Modesto, CA

Jose wants to know when he'll be able to upgrade to the Fall Creator's update for Windows 10. Leo says that it's always a good idea to wait for Windows to offer it, but this week Microsoft opened it up to all devices, so he can go download and install it. Leo recommends using the Windows Media Creation Tool to put the update on a thumb drive and then run the installation utility to update it.

Why can't I connect to the internet on my laptops in Windows?

Wi-Fi

Episode 1452

John from Biddeford, ME

John is having problems with two Windows laptops (one 8.1 and one Windows 10). They will connect to the hotspots, but they won't connect to the internet. Leo says that's called "captive portal" and it requires logging in to gain access. It could also be a security update that is preventing it. It could be closing down a port that he needs to access the internet. He could try reinstalling the network driver.

Should I upgrade to the new Windows 10 Creators Update?

Windows 10

Episode 1412

Diane from Chicago, IL

Diane wants to know if she should jump into the new Windows 10 Creators Update when it's available in the fall or if she should wait. Leo says that the Creators Update has very nice features, but big service pack style updates can be problematic. Leo usually advises waiting for a few days to see if any bugs show up. She should be patient and wait until she gets the notification that the update is ready for her computer. Then defer it a few days or week and see if any problems occur. If everything seems OK, then she can go ahead and install it.