Brian has a Dell PC and after the recent Windows update, he had to reinstall all of his apps. Leo says that's unusual behavior, and it usually comes after a feature update, not a security update. That's why Leo recommends only doing critical security updates, not the optional ones. And it's shenanigans like this that Leo tends to avoid using Windows in favor of Linux. But updating Windows while still using it is a very tricky thing. It's like pulling a table cloth out from under the dishes while eating dinner. Sometimes, it just doesn't work right for a small percentage of people.
Phil updated his Windows 10, but it installed the enterprise version instead. Now he's getting a wrong serial number error. Leo says he could buy it, but that isn't cheap. The easiest thing to do is download the Windows Media Creation Tool and reinstall the consumer version that came with the computer. If he is going to go with Windows Pro, he can just go into the settings under System => Change Product Key and input the pro serial number after the upgrade.
Joe got a vintage world war II 16mm movie camera for Christmas and managed to get in contact with the original owner's family. They sent him the accompanying movie projector along with many other artifacts of the owner's experience in WWII. He's been looking for the double perforated film that it uses, and after months of searching, he found the film for it.
Joe is having issues with his microphone mixer app after a Windows update. Leo says that an update of the third-party soundcard driver should be able to restore access to it. Thanks, Microsoft!
Walter recently logged into Windows 10 and his profile has gone blank. What happened? Leo says that a recent Windows 2004 update has a bug that caused the profile to disappear. The good news is, that your data is still there on the hard drive, the so-called "new profile" just can't see it. KB4549951 is the update. One solution people have reported is to reboot your machine six-eight times. That brings back your data. The profile may also be there in settings but renamed with .000 or .bak.
If users go to Microsoft's Windows Update Page, they will be rewarded with the latest updates, rather than having to wait. That's because Microsoft now considers you a "seeker." The most recent update is 20H2. But you'll have to update to the 2004 update before you can do it, otherwise the update could be corrupted and your system damaged. Which Leo says is annoying because 2004 is a minor "feature" update.
John is getting a warning that his version of Windows 10 is nearing its end of service and he needs to update to the latest version. But when he tries that, it then says his PC isn't supported for the latest version. So now what does he do? Leo says that is the most annoying issue, where Microsoft infers that users have to buy a new computer because Windows 10 will stop be supported for the hardware. It's a very hostile way to act towards users.
Michael has a Windows 10 machine and he hates the recent 2004 upgrade. Leo says that the latest news is that it could destroy the SSD drive. So it's best to put it off as long as possible. Say it's a metered connection and Microsoft won't force it. It's in the update settings.
Jeff recently updated to the Windows 2004 Feature Pack and now all his data has disappeared. He's also nearly out of space now. Leo says that's normal, as Windows saves the old version under windows.old. He can delete it or roll back to the previous version with it. But that doesn't solve his lost data issue. Fortunately, the data was backed up on an external drive, and Leo says that most problems like this have happened with people with external drives attached. Leo also adds that updating Windows is like changing an engine while an airplane is flying.
Tom got a notice from Microsoft to update Windows 10, but now it won't recognize his keyboard, so he can't log in. Leo says that Tom can eliminate the keyboard as the problem by trying it with another computer. But likely, the update deleted or corrupted the USB drivers. Log into safe mode and see if it works. If you can at least get into the BIOS setup, then you know it isn't the keyboard.
Jeff has been spending hours downloading the 2004 version of Windows 10 and it's still not done. Is it important? Leo says that 2004 (April 2020) version (or 20H2) is a "feature" update, not a critical update. In fact, most of the features are things you won't use or even notice. So users don't really need it. But Microsoft won't let users defer it for any longer than a month.