Chris wants to know why his ATMs will require an update costing $10,000. Leo says it depends on what your license options are, but those ATM machines are running on old versions of Windows, like Windows XP, and they have to keep them updated for security purposes. And it would be expensive to update to a new version of Windows. So it depends on the license you have. What about Windows 7? Leo says that Windows 7 will go end of life in January 2020.
Micahel has learned that Windows 7 will stop being supported in January. Is that seriously so? Leo says it is. It's called End of Life, and beginning January 14th, there will be no more security patches being done for Windows 7. That means that after January 14th, you'll want to take any Windows 7 computer off the internet, or it'll be increasingly more dangerous online. It will still work however. And considering the age of Michael's computer, it may be a great time to upgrade. Computers are faster, more powerful, and cheaper now.
Jerry helps seniors update to Windows 10, but he runs into trouble when he goes to multiple computers. Leo says as long as they have a serial number, they should be able to upgrade from Windows 7 to Windows 10. It will authenticate the computer based on the serial number. Jerry says to go to this link to download and update - https://go.microsoft.com/fwlink/?LinkID=799445.
Martin got the email that Microsoft will be killing Windows 7 in January. What does it mean? Leo says it's the normal end of life announcement, which Microsoft did for Windows XP, Me, and every single OS before it. It means that Microsoft will stop issuing patches, including security patches after January. This will make it unsafe to use online. You can still use it on your computer, but it'll be a security risk and browsers and websites will gradually stop working.
Chris is having trouble loading his Windows profile as he logs into his Windows 7 computer. He worries he's been hacked. Leo says that more likely, it's a flakey hard drive that's preventing the data from being read. Windows 7 is now over 10 years old and if he hasn't changed that hard drive in that amount of time, it's likely a bad hard drive. Boot into safe mode and see if the profile can load. If he can, then he may just have a corrupt profile. In all likelihood though, it's a bad hard drive that's about to die. But Chris has another problem.
Mark has an old Windows 7 / XP machine with Windows Media Center and is looking to repurpose it. Mark is wondering if he should pull the hard drive and install Linux onto the drive and use MythTV DVR application on it? Leo says that it should be fine, but warns Mark of using the machine for more than just a DVR machine. Leo says that there are risks using an XP machine since there haven't been new updates for XP machines in some time, it could be infected with viruses passively when going online.
Rick upgraded Windows 10 on a secondary drive, keeping Windows 7 on his C drive. Now he has a dual boot option. However, with Windows 7 support going away, how can he make sure he's OK if he has to replace that secondary drive? Leo says it'll authenticate automatically because Microsoft gives an entitlement based on the entire machine, not a hard drive. If he had to replace the motherboard, video card and hard drive, then he'd have an issue. But changing a hard drive won't cause the problems.
Ron hears that he won't be able to use Windows 7 after 2020. Does that mean he can't use his computer? Leo says no. The so-called "end of life" phase, Microsoft won't be updating the operating system with security patches. So he uses it at his own risk online. But if there's something really bad, Microsoft usually puts out a fix. And Leo has a hunch that the 2020 end of life date will be extended.
Leo also says most infections come from out-of-date browsers. So keep the browsers updated. Practice safe online computing. Update the AVS.
Tom wants to know if he can downgrade to Windows 7 from Windows 10 without it upgrading automatically. Leo says that after 30-60 days, that ability has been lost. It makes it really hard to roll back unless he decides in that time frame. The only option is to make a Windows 7 Image and keep going back to it.
Tom was going to buy the Motorola Moto G6, but the G7 came out. That caused the price of the G6 drop by $50. Is it worth buying the G7? Leo likes them. So will there be a huge difference? Not really. There's no need to wait for the G7 to be shipped.
Bryant's mother has a Windows 7 desktop and uses her Verizon Hotspot for internet access. Should she use an easier device? Leo says that Windows 7 was a great version of Windows, but Microsoft will end of life support in 2020. Leo recommends installing Windows 10. Leo also thinks making the switch to a Mac Mini may be a good idea as well. Another option, since she uses GIMP, is to use Linux, if she can handle it.