windows 10 upgrade

Is the Windows 10 Upgrade Still Free?

Windows 10

Episode 1705

Susan from Minnepolis, MN

Susan saw that Microsoft wants $130 for WIndows 10. Wasn't it free? Leo says that the official line from Microsoft is that the free upgrade ended a year ago. But they never turned it off. So she can download Windows 10 and upgrade for free.  Just don't ask Microsoft. Susan also wants to know if LiveMail is going to go away. Leo says yes, and it's a good idea to start moving the email over to another option. Leo recommends Gmail, and she can even set it up to have her Live Mail forwarded to it. Then she can change webmail providers when ready. But LiveMail will stop working soon.

What is the Best App for Writing?

Typora

Episode 1687

Bob from LA, CA

Bob wants to get into writing, and he has an iPad to do it. Leo says a computer is a much better option than an iPad. That virtual keyboard isn't very comfortable.  What software should he use? Leo says that there are plenty of word processors out there, many of them are free. Notepad, on Windows, is a good basic word processor. But Leo really likes Typora. It has a ton of great features including word count, lists, and markdowns. But it's basically designed to encourage a free flow of typing without getting bogged down.

Will I Lose My Windows Activation Number if I Reinstall?

Windows 7

Episode 1683

Brett from New Jersey

Brett's friend has a laptop running Windows 7 that he upgraded to Windows 10. But it keeps crashing. If she resets it, would it lose the Windows 7 installation key? What she can do is authorize it for that computer. Then reinstall. It'll fix the problem. Hit the Windows key and type system. If it says Windows is activated, then she can wipe the drive and start over with no worries about losing that activation. Also, make sure she gets all the drivers for that model (Dell). 

How can I get the Windows 10 upgrade?

Windows 10

Episode 1682

Gary from Davis, CA

Gary has been trying to download Windows 10 upgrade and it keeps dropping out. Can he buy it? Leo says you can, but you'd still have to buy it. The issue points more to Gary's internet connection than anything else. It's a huge download and it's not unusual for a download that large to fail. To better ensure your chances, Leo recommends wiring your computer directly into your modem and try again. There's no real need to pay for it. It's still free!

Should I remove my AVS before upgrading to Windows 10?

Windows 10

Episode 1674

Annette from Tustin, CA

Annette has to upgrade to Windows 10, and she wants to know if Windows Defender is the best and how to get rid of McAfee? Leo says getting rid of McAffee is your first priority. But simply uninstalling it isn't going to work completely. Go to the McAffee site and get their removal tool.  Once you've run that, then you can turn your attention to upgrading to Windows 10. Download the Microsoft Media Creation Tool Disc Image. You'll want the November 2019 update version (#1909). Leo likes to put it on an 8GB USB key then to install Windows 10. Then boot to your USB key and run the update.

How do I update to Windows 10?

Windows 10

Episode 1672

John from Newport Beach, CA

John has Windows 7 Home, and he knows he has to update to Windows 10. But how does it do it? Leo says that the first thing to do is get the Windows 10 upgrade. The best-kept secret is that it's still free from Microsoft. Google Microsoft Windows Media Creation Tool. Put it on a 16GB USB key and install it on top of Windows 7. It'll authenticate automatically, and you're good to go. 

Do I need to do a clean install of Windows 10?

Windows 10 Start Menu

Episode 1512

Mark from Lake Havasu, AZ

Mark is upgrading his Windows 7 laptop to Windows 10. Can he just upgrade or should he do a clean install? Leo says that he still prefers a clean install, but the truth is that the recent Windows 10 update makes clean installs unnecessary. He should still back up, though, just in case. But then he can go ahead and upgrade it. If there's problems, then he can resort to the clean install.

Free Upgrade Period for Windows 10 Has Passed, but There Are Exceptions

Microsoft Windows 10

Episode 1309

The general public deadline to get Windows 10 has passed and if you want to upgrade now, it'll cost you $129. However, if you are reliant on assistive technologies like screen readers, and have to wait for those to be upgraded, Microsoft will give you some extra time to upgrade at no cost. Microsoft will update the OS two or three times a year from now on. The first big update is coming next week on August 2nd.