windows 10 update

How Can I Update My Windows When It Says My PC Doesn't Support It?

Windows

Episode 1725

John from Springfield, IL

John is getting a warning that his version of Windows 10 is nearing its end of service and he needs to update to the latest version. But when he tries that, it then says his PC isn't supported for the latest version. So now what does he do? Leo says that is the most annoying issue, where Microsoft infers that users have to buy a new computer because Windows 10 will stop be supported for the hardware. It's a very hostile way to act towards users.

Why Can I Not Update Windows 10?

windows 1909

Episode 1719

Jim from Calabassas, CA

Jim's Windows 10 computer has been getting a message from Windows that it can't update to Windows 1909 due to not enough hard drive space. He has 2GB free. Leo says that's not enough. The latest update of Windows is 32GB. So if Jim doesn't have more than that, chances are he won't be able to install it. He tried to designate a flash drive as his update drive and that won't work either, even though Microsoft suggests it. 

How can I get my trackpad to work in Windows 10?

Windows 10

Episode 1714

Michael from Carlsbad, CA

Michael has a ten-year-old HP laptop that he finally upgraded to Windows 10. But in doing so, his trackpad isn't operating properly. The scroll feature isn't working. Leo says that Synaptics trackpads need a driver to work with Windows 10, and most likely, HP will be the source to get that. If it doesn't, then you're out of luck with a ten-year-old computer.

But that computer is a great candidate for Linux, which has flavors that can work with older hardware. And since it's open-source, it's kept up to date by enthusiasts. 

Should I install the Windows 10 2004 update?

Windows 10 2004 Update

Episode 1706

Dwight from Bismarck, ND

Dwight wants to know if he should install the latest 2004 Windows 10 update or wait. Leo says that 2004 is like 1909 and 1903 before it: a FEATURE update. There's nothing in there you absolutely have to have. And since many people are complaining that many things get "broken" with 2004, it's perfectly OK to wait. But Leo also thinks it's largely safe to update if there are a few features you have to have.

Do I Really Have to Upgrade to Windows 10?

Windows 7

Episode 1671

Dan from Rohnert Park, California

Roger really doesn't want to move to Windows 10. He likes Windows 7. Leo says he has to bite the bullet and upgrade. Security alone makes it vital and since Microsoft isn't supporting Windows 7 anymore, he runs the risk of getting infected every day and infecting others. Windows 10 gets updated with security patches every Tuesday. So it's just important.  The good news is, if he already has Windows 7, he can download the Windows 10 Media Installer and upgrade for free. He will then have a legitimate copy of Windows 10. 

How Can I Install the Latest Windows Update?

Windows

Episode 1642

Michael from LA, CA

Michael is having issues upgrading to the latest Windows 10 update. It keeps failing. What can he do? Rich says that Mike can take his computer to a nearby Microsoft store and they'll do a free diagnostic to see what's going on. It sounds though like it could be some sort of virus or malware. Worst case, he can back up the data, format the hard drive, and start over with a clean install.

Why can't I dual boot my PC after an update?

Linux

Episode 1631

Tom from Los Angeles, CA

Tom wanted to learn Linux, so he loaded up Linux on his PC. After a month, Windows now wants to install a feature update 1903 and now he's lost a partition. Leo says that Windows is being "bossy," thinking that it's the only OS you should have. So it "clobbers" your boot record and causes a boot-up issue. It's a common, yet complicated issue. You need to have a boot manager to sort it all out. Leo recommends GRUB. It gets loaded first and then asks you which OS you want to use. Most likely, the update redid the master boot record, damaging it.