Julie's mom is using Windows 7, but she wants to know if it's secure to do her online banking. Leo says that Windows 7 is end of life, and that means Microsoft isn't fixing any bugs or exploits anymore. So if you go online, you run the risk of being hacked or infected. However, if you only use it for one thing, like online banking, it may be secure. That means no surfing to other sites, no emails, just going to the bank. If that isn't practical, Julie's mom can always just upgrade to Windows 10 (it's still free). Download the Windows 10 Media Creation Tool and upgrade.
Nathan recently created a dual boot PC using Windows and Majaro Linux. But now his bandwidth speed on that PC is really slow compared to his other devices. Leo says that if the slowdown is evident on both Linux and Windows, then that points to a potential hardware issue. Leo recommends to boot into Windows and go into the Device Manager to make sure the PC is using the proper drivers. They should be by Intel. He can also do a Linux LSHW (list hardware) command, or LSPCI command which will show what ethernet and Internet commands are being used.
Brian switched to Edge, and he can't create Icons for his shortcuts. He tried going back to Internet Explorer and he can't do it now there either. Known as Favicons, they are favorite icons for your favorite shortcuts. But recently, favicon creation has become more complicated due to sizes, bit rate, color depth, extensions, etc. But it's also gotten easier with online favicon generators. But if the website doesn't have a favicon, you end up with just an icon based on your browser.
Mitzy has a problem with her Epson Perfection 1260 scanner and their recently bought Windows 10 computer. They just won't work together. Epson says that the model isn't supported by Windows 10. Leo says that the Windows 8 64 bit drivers may actually work. It's at least worth a try. Epson also has a scanner driver and scan utility for that model. Mitzy can also run the scanning program in Compatability Mode, which could make it work.
Suzanne's laptop drops off the internet all the time, giving her an error that she's offline. Leo says that it could be many different things. Her router could be dropping out. Routers wear out and after a few years, problems like dropouts on wifi or the internet can happen. Try surfing on another device to replicate it. If so, then it's not the computer. If not, then she can focus on the computer as the culprit. Next, try using an ethernet cable to wire a connection and see if the problem persists. If so, then she knows it's a wifi issue and isn't the router or internet service provider.
Brian has a Dell PC and after the recent Windows update, he had to reinstall all of his apps. Leo says that's unusual behavior, and it usually comes after a feature update, not a security update. That's why Leo recommends only doing critical security updates, not the optional ones. And it's shenanigans like this that Leo tends to avoid using Windows in favor of Linux. But updating Windows while still using it is a very tricky thing. It's like pulling a table cloth out from under the dishes while eating dinner. Sometimes, it just doesn't work right for a small percentage of people.
This week, Microsoft issued an emergency fix for Windows 10, which fixes a bug that could cause issues connecting to WiFi via WPA3. When you connect to a WPA3 network, users reported a bluescreen of death. Users reported the issue occurring after waking their computers from sleep. More information is outlined in the knowledge base article KB4601315 found here.
Ron wants to know if LTE and GSM are the same. Leo says it isn't at all, and every carrier has made the move to LTE because it allows calls to be transmitted as data, while GSM is still radio-based. It's all data now.
What can he do with his old XP computer? The browsers aren't supported anymore. Leo says that if you can upgrade to Windows 10, that's the best option. But if not, put Linux on it! Leo recommends Manjaro or Ubuntu Linux. Download and put it on a USB Key, then reboot. See if you like it.
Sometimes, we are just too lazy/preoccupied to use our eyes to check the time. If you want your Windows 10 PC to tell you the time of day audibly, check out this article at makeuseof.com for the Visual Basic script that can add the feature manually with Task Scheduler. With those settings, your PC will have the default text-to-speech voice announce the time of day indefinitely and repeatedly every hour.
Don still uses a laptop he bought in 2009. But he recently bought a new HP All in One desktop computer. Now he has to transfer everything from his old Vista machine to his new Windows 10 machine. How can he do that? Leo says you won't' be able to copy over everything exactly. It'll still look different because it's Windows 10. But there is a utility that can do it.