Windows

Why Did Windows 1903 Kill My Sound?

1903

Episode 1638

Jim from Spring Hill, FL

Jim updated to Windows 10 vs. 1903 and now he's lost sound support and can't record. Can he downgrade? Leo says he could, but not for long. Microsoft is going to force it on him sooner or later. There is a known issue with sound in gaming. Leo recommends updating to the subsequent updates after 1903. KB4515384 is a technote that talks about fixing sound issues in games, and Leo suspects it should solve Jim's problem. 

Do I Have to Still Run as a Standard User on Windows?

Administrator

Episode 1632

Joey from San Diego, CA

Joey wants to know if he still needs to run Windows as a standard user, rather than an Administrator. Leo says he used to recommend that tactic, and he can still do that. It won't hurt anything. However, Windows and Mac have fixed this with UAC (user access configuration) features. This way, users have to type in the Admin password to do anything that could get into trouble. 

What is Windows Pro N?

Windows Pro N

Episode 1629

Michael from Wooster, MA

Michael wants to know if Leo knows anything about Windows Pro N. He bought a refurbished computer with it. Leo says it's a European version of Windows. Michael also says it's a trial version of Windows. Leo says the guy Michael bought the computer from, didn't want to pay for an official Windows license, and eventually, that version of Windows will stop working. Michael will probably be able to upgrade on top of that version, and you can buy an OEM version of Windows from NewEgg for about $100-150. Get the 64-bit version. 

How Can I Get Away From Windows 10?

Irfanview

Episode 1628

Dave from Cooperstown, NY

Dave recently migrated to Windows 10. He isn't very happy because he has ads on his machine now. Leo says that Microsoft did put ads in the signup menu, but he can turn it off in the settings. His printer also isn't supported anymore. Leo says that any company will eventually end the life of their technology, and not support it anymore. So that's likely what happened. Not really Windows fault, but another option he can try is to convert his computer to LINUX. Leo likes PopOS. Debian. and Ubuntu. 

How Can I Transfer Hard Drive Data to a New One?

Toughbook

Episode 1628

Mike from Anaheim, CA

Mike wants to know how he can install a Panasonic version of Windows 10 to his hard drive. Leo says that he won't' be able to get a "Panasonic version," but he can get the drivers from Panasonic's website. So use the Windows Media Creation Tool to install Windows 10, and then add those drivers to it.  A clean install is the best way to do it. Leo also recommends taking Mike's old drive and get an external enclosure for a USB drive, which makes a nice backup too.

How can I backup both Windows and iPad without iTunes?

iTunes

Episode 1625

Octavio from Fontana, CA

Octavio wants to make a switch to iOS, but he wants to know how he can do backup while on the road and not use iTunes? He wants to also backup his Windows machine with the same option. Leo says that if you want a "trust no one cloud backup" then there really isn't going to be a solution. But a local backup is your best bet for that, and that means a NAS (network-attached storage). Leo likes Synology. It'll backup every machine, except Octavio's iPad. Your only option there is to iCloud directly or through iTunes.

How can I change the monitor order in Windows?

Dell SE2717HSC1

Episode 1623

Jerry from Pennsylvania

Jerry has a Lenovo desktop with two monitors. But the most recent Windows 1903 update has screwed up his multimonitor setup. It's reversed and he can't change the display order. Lou MM from the chatroom is a Microsoft guy and he said - reset the drivers for Monitor and GPU, Device Manager-> "View->Show hidden" -> remove (uninstall) all devices monitor and GPU. Completely remove the drivers and then let Windows Plug n play figure it out. Also make sure the device driver for the display is correct. 

Why Can't I Update Windows?

Microsoft

Episode 1622

Bruce from San Diego, California

Bruce can't get the latest Windows Update 1903 on his HP laptop. Microsoft says that this BIOS is too out of date and as such, it'll fail and roll back. Is there a way to block it so it won't keep doing it? The problem is, that Microsoft has stopped supporting 1803, which is where Bruce is stuck, and as such, he won't get security updates starting at the end of the year. That's a real concern. He tried putting it on a metered connection and that does stop it, but he's worried about security. He still wants the security updates.