Windows

Can I Get a Good Deal on a Computer From Home Shopping Channel?

Dell

Episode 1657

Gloria from North Hollywood, California

Gloria wants to know if buying a computer on the home shopping channel is a good buy. Leo says that it's usually an older model that is underpowered and even may be discontinued. It's usually the same models seen at big box stores like Costco. If she can send it back, go to Costco instead. Gloria can save more for the same model. But Gloria got a good price that's within the price range for that model. She could even go to Dell.com and find out if she got a good deal, and maybe get a better price for a refurbished model. Is it secure? Leo says yes.

Can I Still Upgrade to Windows 10 From Windows 7?

 Windows 7

Episode 1657

Dan from Woodland Hills, CA

Dan is concerned about the end of life for Windows 7. How will that affect him? Leo says that January 14th is the drop-dead date for updating Windows 7. After that final Patch Tuesday update, Microsoft will no longer support or update Windows 7. Leo says it does not cause for worry, but it makes it worth considering updating to Windows 10. What Microsoft wants, ideally, is for everyone to buy a new computer. But people can buy Windows 10 for $139.  But here's something nobody at Microsoft will tell... users can still get it for free.

Why is my photos folder jumping back to the top?

Windows 10

Episode 1653

P.J. from Butler, PA

P.J. is having an issue with his photos folder, where the cursor is jumping to the top constantly in Windows 10 file explorer. Leo says that is a feature in Windows 10 where it caches thumbnails after you open a photo folder. Youll notice a green line at the top growing from right to left. Once done, it jumps back up to the top. So you can either turn off that feature in the settings, or you can just wait until it does the caching. Also, check your sorting option is by capture date. You can also change the size of the thumbnail to make the caching faster.

Why Did Windows 1903 Kill My Sound?

1903

Episode 1638

Jim from Spring Hill, FL

Jim updated to Windows 10 vs. 1903 and now he's lost sound support and can't record. Can he downgrade? Leo says he could, but not for long. Microsoft is going to force it on him sooner or later. There is a known issue with sound in gaming. Leo recommends updating to the subsequent updates after 1903. KB4515384 is a technote that talks about fixing sound issues in games, and Leo suspects it should solve Jim's problem. 

Do I Have to Still Run as a Standard User on Windows?

Administrator

Episode 1632

Joey from San Diego, CA

Joey wants to know if he still needs to run Windows as a standard user, rather than an Administrator. Leo says he used to recommend that tactic, and he can still do that. It won't hurt anything. However, Windows and Mac have fixed this with UAC (user access configuration) features. This way, users have to type in the Admin password to do anything that could get into trouble. 

What is Windows Pro N?

Windows Pro N

Episode 1629

Michael from Wooster, MA

Michael wants to know if Leo knows anything about Windows Pro N. He bought a refurbished computer with it. Leo says it's a European version of Windows. Michael also says it's a trial version of Windows. Leo says the guy Michael bought the computer from, didn't want to pay for an official Windows license, and eventually, that version of Windows will stop working. Michael will probably be able to upgrade on top of that version, and you can buy an OEM version of Windows from NewEgg for about $100-150. Get the 64-bit version.