Chuck can't get his air printer to work wirelessly. He can't print from the iPhone or iPad. But he can print from his Mac. Leo says that Chuck's Macs are printing straight over WiFi, not via AirPrint. That's why they can work. Go to the printer options page and make sure it isn't printing to the old printer. Also look to see if the mobile devices can "see" the printer. If it doesn't, then it can't print. So it's likely an issue with the Epson's Wifi settings. Check-in there and look to see if it's AirPrint enabled.
Walter has two computers running Windows 10, but every time it upgrades, it forces him to reinstall his printers, even though he uses Google Cloud Print. Leo says that Google Cloud Print is going away because most printers now print wirelessly via WiFi. But they do recommend installing CUPS drivers. It's odd though that Windows breaks the connection to a wired printer when updated. Print directly via WiFi. It'll not only be easier to print, but it should also be easier to update. Look for a CUPS driver for your printer. That may be the easiest solution.
Tom is looking at the Google PixelBook Chromebook. Leo says the Google PixelBook is fantastic. But he's not sure if there's an LTE version. But Leo says that the Samsung ChromeBook Plus does have an LTE for $599. He bought them for his kids in college. Acer makes great Chromebook as well. Can he print wirelessly? Leo says that he can through Google Cloud Print, but you can also print via USB, which is what Tom wants. HP printers would be the only real option.
Jim needs a new laptop, and he's thinking about getting a Windows Surface Pro 3. Leo says that it's not cheap, but it has the best tablet screen on the market. Could he hook it up to a printer though? Leo says yes, and most printers even have Wi-Fi printing now. But he could connect with USB if he needed to.