Stuart is a long time user of Norton Ghost. He just put a solid state drive into his laptop, and needs to crate a bootable version. Leo says that it's usually better to use the utility that comes with his SSD. It makes a bit for bit copy of his old hard drive. Western Digital and Seagate both make them and he can probably download them from their websites without having to buy another drive.
Bob wants to buy a Synology NAS and discovered that it doesn't come with hard drives. Leo says that's correct. That way he can put in the right hard drive for his needs. If he's going to stream a lot of video, he'll want a faster hard drive. It isn't a cheap NAS.
Your photos are likely the most valuable and irreplaceable things on your smartphone. This is why it's essential to have a solid backup in case something goes wrong, or you lose your phone. You can always just connect the phone to your computer and drag the files over, but this requires that you remember to do it frequently. It's even better if it happens automatically, and fortunately there are several places you can backup to in the cloud:
Kenny wants to know how to clone a hard drive. Leo says that usually when buying a new hard drive, it comes with a utility that will clone all the data and put it onto the new drive. That's much better than any third party utility. What's a good drive to buy? Leo recommends Western Digital, but they're pretty much the same now. There's not much to differentiate them anymore.
Richard is looking to get a personal cloud device. He's wondering if he can store virtually anything in his computer in it. Leo says he could, but he wouldn't. There are a lot of options including one from Western Digital, PogoPlug, and File Transporter. The idea of having a personal cloud solution like this is that Richard would own the drive that all the data is stored on.
Chris needs a good external hard drive. Which one is best? Leo says it really doesn't matter. They've all been acquired. Western Digital, Seagate, it's all the same. Hard drives are a commodity. So Chris should get the one with the best price and features. Leo buys Western Digital, for what it's worth.
Ted is looking to replace his hard drive in his MacBook Pro. Leo has done that with all his laptops, replacing them with SSDs. It can be a challenge to replace the hard drive, depending on what model MacBook Pro he has. The modern MacBook Pros are a bit easier, although the screws are tiny and of difference lengths. Once he has opened it up, replacing the hard drive is pretty straight forward.
Mark is looking for a 2TB desktop hard drive. Leo says that hard drives are commodities these days, and no one brand is really better than another. Leo does use Western Digital though, the Caviar line. They're 7200 rpm and he can get them in various models. "Red" drives are for network attached storage and are slow, but reliable, "Black" drives are faster and "Green" drives are eco-friendly and lower power. The VelociRaptor models are 10,000 rpm and are great high performance drives. But now that we're in the world of SSDs, spinning hard drives are less important.
Ronald needs to back up his data, and is in the market for an external hard drive. First of all, Leo says he should look for a USB 3.0 drive instead of USB 2.0 because it's much faster.