Ed is tired of using Gmail. What are his alternatives? Leo says he'll want an IMAP service, and Leo uses Fast Mail. It's a pay service and it lets him use multiple devices to access the same mail in addition to a web interface. It's encrypted. Another good one is Proton Mail, which offers end-to-end encryption, if privacy is a priority.
Maurice's Outlook contacts disappeared and now he can't send group emails. Leo says there could be a few things happening. Outlook's autocomplete is constantly looking at the contacts, and if it's missing, then it can't read them. If it's intact, then it should come out, including his group list. Carbonite will backup his data, but if the link between his contacts and the group list is broken, then that could be part of the problem. He should try and verify that his address book is there. If the address book is gone, then there is the problem. If the list is there, then he can back it up.
Earl has an iMac and a Samsung phone. He's getting email from someone he just had a conversation with via email, though it isn't him. Leo says it's possibly being spoofed, where the sending address has been added using his own contacts. Check the headers. Chances are, it's just spam.
Google is revamping GMail and adding new features, including placing the attachment at the top of the email thread, delayed replies (which will enable a user to snooze an email until another time), nudge to reply reminders, and smart replies. Some privacy geeks may be concerned that a machine is reading their Gmail and suggesting replies, but Rich says it's very convenient in the mobile app. Other features include Confidential mode, where the message will self destruct after being read. A new task app in Gmail. And the ability to read emails, tasks, calendar, and notes in one screen.
Jeffrey has his email set to IMAP and he has thousands of emails on his phone. How can he delete them? Leo says if he goes into his settings, he can have them deleted/expunged from the server. That's in the client settings on his phone, but it's not on by default. So if he deletes them from his computer, which is easier, it should delete them from Gmail.
Neil wants to be able to merge all his email accounts to one domain that he owns himself. That way he can control his email account without relying on a third party. Leo says that's a good idea. And he can do that without having to run an email server. He can use Gmail to go out and get all his email and aggregate it into a central point. He can also attach the domain name to it, while able to route all his mail into different folders to keep them all organized.
Terry's computer has gotten old enough that it can't be updated anymore. How can she set up a new computer so that it won't get spam? Leo says that free email is prone to spam, but each has varying degrees of spam filters. Gmail has really good spam filters, for instance. Leo recommends Gmail and she can have it go get her Outlook mail, then filter out the spam. She can also keep the mail on the webmail server, so it never stays on her computer.
Peter was locked out of his Gmail account and it was a chore to get it back. But now he wants to back up his Gmail account so if it happens again, he doesn't lose anything. Leo says that for the Mac, there's a program called Horcrux which continually backs up Gmail. It works in the background and creates a database of email. For Windows, there's Gmail Backup.
Gary's wife is having issues getting push notifications for her email. Leo says she'll need to enable it in her Gmail account. She could also just turn on "fetch," which is a pull-oriented option. Leo says that using pull or fetch as her primary way will save battery life as it will just get the email whenever she opens the app.
The chatroom says that this is now a paid feature of Gmail Pro. Push notifications are no longer free with a basic Gmail account.