Thomas is having trouble getting an email from Gmail through Outlook. Leo says he will have to be sure that IMAP is turned on in the Outlook settings. Here's a technote on what to do - https://support.google.com/mail/answer/7126229?hl=en. Leo also recommends going with FastMail. He'll have to pay for it, but it has additional features that make it worth the money.
Jeff is frustrated with Microsoft Outlook and searching with Gmail. Leo suggests going with X1 to search Outlook and Gmail really well. So will Hexamail, which many says is the best email client for Exchange. The chatroom also suggests rebuilding your index in Outlook. That could speed up the search. Or just move everything over to Gmail and use it.
Herb has been having issues with one of his AT&T email accounts just stopped working in Apple Mail, and he had to spend hours to fix it. AT&T uses Yahoo mail, and it's going through a bad patch right now. What are his alternatives for a new email client? Leo says that Gmail is a great free email client that will also let you keep your existing email at AT&T and go get it from time to time. Gmail also has great spam filters. You can also get a third-party app called Spam Sieve to filter out spam before it gets to your mailbox.
Verizon has decided what to do with Yahoo, as they rebrand to Yahoo Plus and will go behind a paywall.
Kevin can't edit his emails in Gmail. Leo says to try choosing "edit and resend," because if he's already sent it, he can't just re-edit a sent email. It's a better idea to save the email as a draft, and then edit it before he sends it off. After the fact, he will have to Edit and Resend. He could also copy it or forward it and then edit it that way.
John recently bought a domain and created his own email for it. He has different emails for family, so how does he forward them to his central email? Leo says that he can use Gmail or even Microsoft Outlook for free, and then forward everything to there using DNS settings. Then he can use filtering settings to move those different emails into folders or forward them to other email accounts.
Diane says that she has multiple Gmail accounts. She'd like to remove one. Leo says to go to that account and log out. Once she logs out, it won't be available. You can also remove it. Click on the picture and then manage the account. Once there, you can select delete or disconnect the account. You could also sign out of all accounts and then sign in to the account you want.
Kim changed her AOL password last month, but now AOL won't accept the new password. What can she do? Leo says that Verizon owns AOL right now, but they really don't care about them. Gmail is a much better option. But Leo says that email is so important, it really pays to actually pay for the service. Leo recommends FastMail.It's around $20 a year.
John bought a new domain name and wants to set up an email. How can he do it for free? Leo recommends going with Gmail. It's a great free service with excellent spam filtering. Microsoft's Outlook mail is also good. Then, you can tell your domain DNS listing to send an email that comes for you to that email service. In the settings for the domain name, there will be DNS settings and one will be for email. That's where you will input the forwarding address for your email. It's also called the MX setting.
Bill thinks his network has been infected because his email won't let him send anymore. It's completely missing. Leo says to make sure the SEND port is correctly configured in the email client (in this case Thunderbird). It's the SMTP server and it usually runs port 587. The scam came from "Spectrum" and "Thunderbird Help" that said he was having a driver issue. Leo says that's a scam. Email doesn't use drivers. It just uses an internet connection.