VueScan

How Can I Get My Scanner to Work With Windows 10?

Epson Perfection 1260

Episode 1771

Mitzy from California

Mitzy has a problem with her Epson Perfection 1260 scanner and their recently bought Windows 10 computer. They just won't work together. Epson says that the model isn't supported by Windows 10. Leo says that the Windows 8 64 bit drivers may actually work. It's at least worth a try. Epson also has a scanner driver and scan utility for that model. Mitzy can also run the scanning program in Compatability Mode, which could make it work.

Why doesn't my scanner/printer work?

Hamrick VueScan

Episode 1471

Rex from San Diego, CA

Rex is having issues with his printer and was told to delete the printer driver to fix it. Will that work? Leo says that if he deletes a bad driver, Windows will look for a new one and reinstall it. But it will be the latest driver that Microsoft certifies, and that could fix the problem. Rex could also be dealing with a bad spooler. Leo recommends using Hamrick VueScan as his scanner driver. It has better settings, and could work better for him.