VPNs

What is a reliable Virtual Private Network?

Tiny Hardware Firewall

Episode 1453

Manny from Mt. Carmel, CA

Manny wants to know how he can find a reliable VPN product to keep his surfing private. Leo says that what he's looking for is a strong privacy policy that's very clear what it can and cannot do, particularly with logging access. Leo likes Tunnel Bear since they have it in their privacy policy that they won't log his access and activity. He also uses a hardware firewall like Tiny Hardware Firewall which will do it.

Should I use a VPN while on a cruise?

Tiny Hardware Firewall

Episode 1391

Charles from Sugarland, TX

Charles and his family are going on a cruise and want to know if his devices need to run through a VPN. Leo says there are some risks, but not as much on an iPad. Google has been pushing for https everywhere, meaning that his search activity is encrypted. But that's not stopping someone from using a Wi-Fi sniffer called a Pineapple or Wireshark to figure out what his access point name is. A wise thing to do would be to forget his home network before he goes. Another option is the Tiny Hardware Firewall.

Why is my internet access so slow on my computer?

HP Spectre

Episode 1356

Amy from Orange County, CA

Amy is experiencing very slow access to internet and remote desktop, and sometimes it just times out. Leo suggests shutting down remote desktop to see if her browser works better, as it may be taking up resources. It's possible malware may be the culprit, but if she's not seeing anything with MalwareBytes, that's unlikely. It could be something simple like a bad network cable to her router. So she should start easy with swapping out the cable. Since her other computer works just fine, that eliminates the internet connection itself. So we know it's a problem with this particular computer.

How can I prevent a DDoS attack?

Episode 1311

Tyler from Lake Forest, CA

Tyler does a lot of social media through YouTube and Twitch and he's been hit by a DDoS attack. Leo says that those attacks are easy and are usually done by a troll who has an axe to grind. But they can't go after Twitch, so he's attacking his personal IP address. Leo says to call the ISP and request a new address. Running through a VPN will prevent it since it's an encrypted tunnel and they can't see the IP.

Is a VPN safer than just using a secure website?

Episode 1311

Bruce from Billings, MT

Bruce wants to know if his friend's website should be using a VPN for secure web access. Leo says that he can, but the first thing web sites should be doing is running a secure site with https. Amazon uses an extended SSL certificate which has a green bar so that it's even more secure for eCommerce. Using a VPN like HotSpot VPN or Tunnel Bear can give him a secure and ecrypted tunnel to a server.