Richard watches the BBC through their iPlayer (and likely through a VPN) and now it suddenly takes forever to load on his laptop. It's OK on his desktop, though. Leo says the BBC has probably locked it down for international users. The BBC gets its money through a TV license fee that viewers pay for. So many people use a VPN to get around that.
Darrell worries that his laptop isn't safe on a public WiFi hotspot. Leo says that the reality is he does broadcast his web traffic via radio and it can be sniffed. But these days, most sites are encrypted and secure. If he's worried, using a VPN is a good idea. Leo likes Tiny Hardware Firewall.
The Chinese government made using a Virtual Private Network a crime this week. Microsoft and Apple moved quickly to remove any VPN software from their Chinese App Store. These companies have to obey the law in China if they want to do business there. So both are supporting the censorship, whereas Google still leaves things wide open.
Charles and his family are going on a cruise and want to know if his devices need to run through a VPN. Leo says there are some risks, but not as much on an iPad. Google has been pushing for https everywhere, meaning that his search activity is encrypted. But that's not stopping someone from using a Wi-Fi sniffer called a Pineapple or Wireshark to figure out what his access point name is. A wise thing to do would be to forget his home network before he goes. Another option is the Tiny Hardware Firewall.
John downloaded a VPN program called Jailbreak and now his Windows 7 machine can't connect to the internet. Leo says the VPN is probably at fault here. VPNs act as a go-between between him and the servers he surfs to.
Amy is experiencing very slow access to internet and remote desktop, and sometimes it just times out. Leo suggests shutting down remote desktop to see if her browser works better, as it may be taking up resources. It's possible malware may be the culprit, but if she's not seeing anything with MalwareBytes, that's unlikely. It could be something simple like a bad network cable to her router. So she should start easy with swapping out the cable. Since her other computer works just fine, that eliminates the internet connection itself. So we know it's a problem with this particular computer.
Tom wants to make sure his wireless router is secure. Leo says the only thing Tom really needs to do is turn on WPA2 encryption. It's in the router setup, which can usually be accessed at 192.168.1.1. He should turn on WPA2 and give it a password that isn't obvious. Once that's turned on, all the traffic is encrypted.
Tyler does a lot of social media through YouTube and Twitch and he's been hit by a DDoS attack. Leo says that those attacks are easy and are usually done by a troll who has an axe to grind. But they can't go after Twitch, so he's attacking his personal IP address. Leo says to call the ISP and request a new address. Running through a VPN will prevent it since it's an encrypted tunnel and they can't see the IP.
Bruce wants to know if his friend's website should be using a VPN for secure web access. Leo says that he can, but the first thing web sites should be doing is running a secure site with https. Amazon uses an extended SSL certificate which has a green bar so that it's even more secure for eCommerce. Using a VPN like HotSpot VPN or Tunnel Bear can give him a secure and ecrypted tunnel to a server.