VOiP

Can I Tell When a Call is Being Forwarded?

Episode 1699

Fred from Frasier Park, CA

Fred wants to know if he can tell that a phone call is being forwarded to another number. Leo says not anymore. In the old days with physical switches, users could. But it's all digital now and automatic. In fact, most of it is done in software, so it's completely opaque to the caller. In fact, it's likely not done at the phone company level, but at a gateway to a VOIP network using something like Ring Central.

Can I drop my cell service and just use Google voice for a phone number?

Google Voice

Episode 1690

Grant from White Bear Lake, MN

Grant is thinking of dropping his cellphone and just use Google Voice. Another option is Skype. Leo says that it could work if you use a mobile device that is data only. That's the biggest issue. Tello is one such service. But it depends on how much voice bandwidth you use, as after a set amount, Tello drops to 2G speeds. Voice takes 86kbps, and 2G is 100kbps. So it's possible. 

Why Can't I Hear People on VOIP Phone?

obitalk.com

Episode 1689

Joey from San Diego, CA

Joey has a basic phone connected to his Obihai and he's having issues hearing people on the other end. Leo says to try swapping out the phone to see if it eliminates the issue. If it persists, it could be the device itself. Another issue could be his upstream. If upload speed is really slow, there could be some severe latency that's dropping the packets in real-time. Also, put the Obihai to the internet connection first, and then add the router. That's how it should be installed.

How Do I Get My VOIP Service Back?

 DSL Extreme

Episode 1654

Mark from Alhambra, CA

Dennis ported his home phone over to VOIP service with DSL Extreme. Now that he got a fresh credit card, they can't bill him. So his phone service is now canceled. Leo says that when he gets a new card, it has a different number on the back, and he needs to advise them of the new number. But DSL Extreme is no longer in business!. Leo says that SONIC is the best ISP in the nation and it'll be worth moving to.

What's a good VOIP service for business?

Ring Central

Episode 1619

Vince from Venice Beach, CA

Vince has a business and wants to go VOIP with his telephone. How is Ring Central? Leo says he uses Ring Central, and it doesn't sound or look like a VOIP solution. The advantage with Ring Central is that all those features are done digitally through an app. So you can make and receive company calls using your smartphone. Leo's been using it for eight years and you'll save a ton of money over a regular POTS service.

Can I Text Using VOIP?

VOIP

Episode 1600

Terry from St. Paul, MN

Terry gets a lot of phone calls from local numbers he doesn't recognize. Leo says that's called "Neighbor Spoofing" and it's designed to get him to answer the phone because the caller ID shows a local number. If it's important, they'll leave a message.

Can he respond to text messages with VOIP? Leo says he can partially. If he's using an app like WhatsApp, he can as long as the other side uses it. But if it's a "text subscribe to [enter number here]." It won't. VOIP doesn't support that.

How can I download a podcast?

Podcast

Episode 1593

Dave from Rochester, NY

Dave wants to know how to download Leo's podcasts. Leo says that all his podcasts are designed to be downloaded, and you can do that from Twit.TV. There should be a button you can click on to download the podcast, or you can right click and select download on the link. But Leo recommends using a podcast aggregator like iTunes, Switcher, Pocket Cast (Android), Downcast (Android), Google Podcasts, Podcast Republic, Podcast Addict. Make sure you set them for automatic download, so it will download every new episode. 

How Can I Make Space on my 4GB Mobile Phone?

Alcatel A621

Episode 1580

Robert from San Antonio, TX

Robert bought the Alcatel A621 Pixi Glory phone. What he hates is, he keeps getting upgrades to his phone and he's starting to run out of space. Leo says that upgrades are supposed to upgrade in place, overwriting the operating systems, not maintaining multiple ones. Leo says that there isn't a huge amount of storage because it's a cheaper Android device. Eventually, he won't be able to do anything because he will run out of space.