VOiP

What's a good VOIP service for business?

Ring Central

Episode 1619

Vince from Venice Beach, CA

Vince has a business and wants to go VOIP with his telephone. How is Ring Central? Leo says he uses Ring Central, and it doesn't sound or look like a VOIP solution. The advantage with Ring Central is that all those features are done digitally through an app. So you can make and receive company calls using your smartphone. Leo's been using it for eight years and you'll save a ton of money over a regular POTS service.

Can I Text Using VOIP?

VOIP

Episode 1600

Terry from St. Paul, MN

Terry gets a lot of phone calls from local numbers he doesn't recognize. Leo says that's called "Neighbor Spoofing" and it's designed to get him to answer the phone because the caller ID shows a local number. If it's important, they'll leave a message.

Can he respond to text messages with VOIP? Leo says he can partially. If he's using an app like WhatsApp, he can as long as the other side uses it. But if it's a "text subscribe to [enter number here]." It won't. VOIP doesn't support that.

How can I download a podcast?

Podcast

Episode 1593

Dave from Rochester, NY

Dave wants to know how to download Leo's podcasts. Leo says that all his podcasts are designed to be downloaded, and you can do that from Twit.TV. There should be a button you can click on to download the podcast, or you can right click and select download on the link. But Leo recommends using a podcast aggregator like iTunes, Switcher, Pocket Cast (Android), Downcast (Android), Google Podcasts, Podcast Republic, Podcast Addict. Make sure you set them for automatic download, so it will download every new episode. 

How Can I Make Space on my 4GB Mobile Phone?

Alcatel A621

Episode 1580

Robert from San Antonio, TX

Robert bought the Alcatel A621 Pixi Glory phone. What he hates is, he keeps getting upgrades to his phone and he's starting to run out of space. Leo says that upgrades are supposed to upgrade in place, overwriting the operating systems, not maintaining multiple ones. Leo says that there isn't a huge amount of storage because it's a cheaper Android device. Eventually, he won't be able to do anything because he will run out of space.

Why doesn't ObiTalk work with Google Fi?

Rotary phone

Episode 1559

Johnny from Atlanta, GA

Johnny uses Google Voice and bought an ObiTalk to use with some older phones. Is that a good idea? Leo says he used the ObiTalk for a long time. It's very cool. However, It doesn't work with Google Fi, so if his Google Voice is tied to Google Fi, he'll have issues. Johnny would have to use a second Google Voice number, but that doesn't do him much good and he can't forward that number to his other Fi account.

Will a mesh router work with my VOIP phone service?

Netgear Orbi mesh router

Episode 1557

Gwen from Pomona, CA

Gwen has internet through Spectrum. She's looking at getting a NetGear Orbi mesh router. Will she have issues with her phone service? Leo says that she will because Spectrum requires their router to use their phone service. But she can hook them up in tandem and have them coexist. It works with Comcast in a similar fashion. Leo says this is why you don't want to bundle services. It causes issues like this.

Can I use Google Voice with my old phones?

Old phone

Episode 1557

Paul from San Diego, CA

Paul is getting ready to cut the cable on his telephone service and he's moved his number to Google Voice. But how can he get his phones to work with Google voice? Leo says that phone numbers are portable, and as such, his home phone number can be ported to Google Voice. And then he can have his mobile phone ring when his number gets called. Up to 5 different phones can do that.

Can I cancel my phone service and use the internet to make calls?

Ooma

Episode 1522

Jean from Los Angeles, CA

Jean wants to dump her AT&T phone service and use VOIP with the internet via Ooma. Leo says she can, but she'll be giving up precise 911 service. So if she has a cell phone, she can call 911. But that will be a regional e911 service, which will slow down response times. Ooma does offer 911 service to her registered address, but she'll have to pay for it, and if the power goes out, she'll lose her phone too. So its a mixed bag.