Paul was forced to update to Windows 10 2004, he is having issues playing games. Leo says 2004 has been messing up a lot of installs and he suspects it likely messed up the video card driver. Try rebooting into safe mode and see if the game will run. If you can see the video, then it's definitely the video driver. Leo also recommends manually changing the drivers itself. You can go to your video card manufacturer website and download and install the latest driver for that card. There's also a reference driver, and a Microsoft certified driver. Try all three.
Navy wants to register a domain. What's a good site to do that? Leo says that (TWiT Sponsor) Hover is a good place. He has most of his domains registered there. One thing though, the pricing of domains has changed. They used to be about $10 a year, by the creators of domain extensions have started to charge more for their custom domains. Another good option is Google Domains. He can get a domain for about $12 a year. The chatroom says that Cloudflare has cost pricing for registration/renewal.
Jose has a Dell 2 in 1 laptop and the screen goes intermittently black. Leo says that it's a common issue with 2 in 1s because the ribbon cable gets "pinched" as it gets bent back and forth. Eventually, it frays and breaks. The good news is, that it's an easy fix to replace it. Before you do that though, update your video drivers. That could fix it as the drivers can get corrupted. But if the problem persists, it's a hardware issue.
Daryl is running Windows 8.1, but after a so-called critical update, he gets a black screen. Leo says that sometimes an update can break something, and it sounds like it may be an incompatible video driver. First thing to do is to boot into Safe Mode. Then, if his screen comes up, that indicates a driver issue. Daryl should go to the video card manufacturer's website and download the latest video driver.
John built a Windows 10 machine, upgrading from Windows 7. But now it's slowing down while playing videos and he has to do a hard reboot to restart it. Leo says there's a setting in the video driver that is for "hardware acceleration." If it's on, he should turn it off. If it's off, he should turn it on. That may fix it. He can right click on the desktop, then click through the following: personalize, display, change display settings, advanced settings, graphics property box, troubleshooting, change settings, display adapter troubleshooter for hardware acceleration.
Larry is having trouble with his NVidia video card which keeps crashing, especially when watching HD video. The screen will go black and he'll get awful sounding audio. Leo says that's a sign of a bad or corrupted driver that will write improperly to the memory buffers. The only thing that can do that is Windows itself or a driver. Reinstalling the driver could solve the problem.
Mike's home built computer crashes when he closes a program. The screen turns black and hangs up. It doesn't work again unless he reboots it. Leo says that's the hassle with building his own -- he has to eliminate each issue. Leo says the first thing to do is update his video card driver. He thinks it may be a bad driver. Leo says he can try booting to a USB key with Ubuntu on it and try to repeat the issue. If it repeats, he'll know it's a hardware issue. If it doesn't, he'll know it's a software issue.
Alan has an old Dell computer and he is having trouble using Windows 10 because of the video problems. Leo says that Windows should be able to automatically read the native resolution and adjust accordingly. For some reason, Windows thinks the aspect ratio is wrong and it's stretching it to widescreen. It could be a driver issue. It may also be the text file that describes the attributes of the monitor. It's called a monitor driver.
Gerald wants to know how he can upgrade his video drivers without paying for them. Leo says he shouldn't have to pay for drivers, they will come with the hardware he buys. So he should avoid any scam that requires him to pay for a driver. Chances are, Windows Update will have the driver update anyway. He can also get the Windows HQL driver. It's Microsoft certified and is usually the most bug free. Then there's NVidia's certified drivers at NVidia.com/downloads.
Ian installed Splashtop remote desktop to his PC so he could control it from his iPad. But now the icons are all spread out in a weird way. Leo says that's a resolution issue between his iPad and the desktop. It doesn't remember his layout, and it'll change it back and forth rather than present it as he set it up. Leo suggests going into the Windows Display settings and changing the resolution to a proper setting for both. But in Windows 10, there's actually two display menus, one for touch screen, the other for the laptop.