video conferencing

How Can I Use Zoom and Keep My Personal Data Secure?

Jitsi

Episode 1761

Paul from Bethesda, MD

Paul doesn't want to use Zoom unless he can prevent it from accessing his personal information. How can he do that? Leo says that Zoom has a web interface now so that you can log in as a guest for your Zoom calls. And it's got new security features to keep your information safe and secure. Zoom has spent a lot to secure its platform. But understand that the company is based in China, so it's likely that everything that goes through their service is viewable by the PRC. 

But if you're concerned, get everyone to use Jitsi. It's open-source.

What's a Good Professional Microphone for Zoom?

Heil PR40

Episode 1761

Sabine from Louisville, KY

Sabine is looking for a professional microphone to use on her Zoom calls. Leo says you want to have one that supports USB. Leo uses the Heil PR40 and uses an adapter interface that converts it to USB. You don't really have to spend a lot of money though. Leo recommends looking at RODE. They design a lot .of high quality, professional-grade microphones for those on a budget. Check out the NT-USB Mini. It's $99. But avoid buying them on Amazon. There's also Blue and the Audio Technica ATR2100.

Why Can't I Add a Virtual Background to my Zoom Calls?

Zoom

Episode 1756

Fred from Pasadena, CA

Fred is suffering from Zoom Fatigue and would like to boost his morale by creating a virtual background. But he can't because his computer seems too old, even though it's not. Leo says that Zoom requires a certain power processor, and Fred's computer probably doesn't support it. That's why he can't do the virtual background. But there may be a background thanks to an app called Mmhmm Mmhmm

How can I get rid of latency in video conferencing?

Video Latency Example

Episode 1754

Craig from Santa Clarita, CA

Craig is an animator and is working at home during the Covid lockdown. They're doing meetings over Zoom and Google meet. But he can't run a video conference and draw digitally at the same time on his Macbook Pro. The lag is terrible. The lag even occurs when he's hard-wired into the router. Chris Marquardt suggests giving OBS Ninja a try. It's very low latency. Check out OBSNAcademy.com.

Has Apple Banned Zoom in Big Sur?

Zoom

Episode 1754

Joanne from Oceanside, CA

Joann is looking for an app for Zoom. She's heard that Zoom is barred from the Apple app store for macOS Big Sur. Is this true? Leo says that Apple has really beefed up security on the Mac with Big Sur, and the real issue is that you need to upgrade to the latest zoom version. Go to the Zoom website. That's where you have to get it. Not the app store. Download and install the latest version. 

You can also press the CMD key and space, then type ZOOM. You can then open the Zoom app, and then you can update the app under preferences.

Why Does My Video Freeze When I Zoom?

Zoom

Episode 1737

Karen from Temecula, CA

While on Zoom, Karen has an issue where her image freezes while her audio stays the same. Leo says a slow internet connection can cause that. She had Spectrum come out and replaced the modem and router, and that's when it started. Leo adds that it could also be an issue with her webcam. Check using Facetime. If it freezes there, then it's not Zoom, it's a wider video issue. 

Why is my Chromebook dropping out during a Zoom call?

Duet Chromebook

Episode 1716

Pente from Thousand Oaks, CA

Pente's Chromebook has an issue of stalling during a Zoom meeting. Leo says that the Chromebook could be underpowered for video conferencing and as such, have problems keeping up. But it could also be an issue with the Chromebook's radio or network card. You get what you pay for and if the Chromebook is a budget model, it may not be able to handle the bandwidth. You can help by making sure there's no other tab or extension running. 

A higher-priced Chromebook will have a faster processor, more memory, and better quality parts. 

Why Won't My Webcam Work in Zoom?

Zoom

Episode 1713

Joe from Bellflower, CA

Joe does Zoom with his friends, but he can't see his video. Leo says to check the video settings and make sure it has the right camera selected. Make sure the camera is turned on and any shutters are open. Some webcams have one on the lid for privacy. Also, look in the settings to make sure your camera is actually enabled. The camera may be turned off as a security feature. Double-check in another camera app to see if it works to be sure.