Verizon

Verizon Buys AOL

Episode 1188

Verizon bought AOL for $4.4 Billion this week, which Leo says is a bargain. The sale includes Huffington Post, TechCrunch and a host of other properties. Leo says that Verizon really wanted AOL's mobile ad platform. With over half of internet searches being Mobile, the mobile ad platform is really valuable. But Leo wonders how you put an ad on such a small mobile screen.

Meanwhile, Google is going to put a buy button in their ads to encourage more commerce.

What pay as you go phone is good for Verizon?

Episode 1185

Mike from Indiana, PA

Mike's contract is up with Verizon and he's looking to get a new phone. He wants to buy his own phone and go month to month and get off the contract. Leo says that family plans are beneficial and he wonders why people just don't get together to get one. Leo says that the Droid Turbo is quite nice. The MotoX is a nice size. If you can still get a Samsung Galaxy SIII phone, it's a great phone, and you may be able to get it free. Verizon also allows you to bring a phone to your pay as you go. The One Plus One may be able to work on Verizon.

How can I get a Verizon phone that will be good for traveling overseas?

Apple iPhone 6

Episode 1160

Bruce from Irvine, CA

Leo says the key to getting a "world phone" from Verizon is getting one that will allow a SIM chip. Also, he should make sure the phone he has is compatible with the radio frequencies of the places he's visiting. A newer iPhone would be more compatible than the iPhone 4S because the iPhone 6 is a world phone that runs LTE.

How can I upgrade my Verizon iPhone and keep my data plan?

Apple iPhone 6

Episode 1160

Jeff from Atlanta, GA

Jeff has unlimited data on Verizon and he wants to upgrade his phone, but they won't let him keep his data plan if he does. Leo says that is how they get people. He can pay the full amount for the phone, but if he tries to subsidize it, he'll be taken off of his unlimited data plan. He should check how much data he actually uses. He may not need to keep that unlimited data plan. The advantage of buying his own phone is that he can have an unlocked model.

Matt says that he had his unlimited data plan saved by a guy at the Verizon store by adding a line for $10 a month.

Is a Femtocell a good way to get better cell reception in my house?

Episode 1158

Greg from Dillon Beach, CA

Greg has an issue with weak Verizon cellphone reception in his area. He wants to know if a Femtocell is a good option to fix that. Leo says it is if he has Internet in his house. Every cell phone company offers them, and they act as a kind of cell phone tower in the home, routing phone calls through the internet. But it depends on how much they want to keep him as a customer. If he asks for a customer retention expert and respectfully explain the problem, they may even offer him one at no charge. But if they try and sell him one, hold out.

How can I use visual voicemail with multiple phones on Verizon?

Episode 1158

Peter from Brooklyn, NY

Peter has more than one cellphone running in Verizon and wants to swap out SIMs to use one number. But he has to use a special SIM in order to get LTE in it. Leo says that may be due to the update that runs VOLTE. But when it takes the SIM out and moves it to the iPhone, he loses visual voicemail. Leo says that's likely a Verizon shortcoming, even though Leo doesn't think there's a technical reason.

How can my iPhone be using so much data?

Episode 1156

Jim from Yorba Linda, CA

Jim has an iPhone 5 through Verizon and he's being nailed for "excessive use of data" with charges over $300 a month, and he has no idea why because nothing has changed in his usage. Verizon claims he's using up to 1 GB a day! But he isn't using even close to that. He doesn't stream video, and is rarely listening to Pandora. Leo says that going into the usage meter in the settings, he can see what the phone thinks he's using. Is the hotspot turned on? Streaming video can easily get 1GB a day if he's not careful.