Verizon

How can I use my phone in Japan?

Samsung Galaxy S5

Episode 1326

Sandy from Canyon Country, CA

Sandy is going to Japan and is taking her Samsung Galaxy S5 through Verizon. How can she use data while overseas? Leo says that Verizon is the least friendly overseas. Verizon offers an international data package, but it's very expensive and complicated. She can buy the best she can, but use Wi-Fi whenever she can. Turn off international data roaming in the settings. Then Google can pre-cache her maps so she can use them there.

Do I need to buy a new iPhone to switch from Verizon to T-Mobile?

Apple iPhone 6s and 6s Plus

Episode 1318

Neil from Phoenix, AZ

Neil is switching to T-Mobile and he wants to make sure he has a phone that will work with it. He was planning on just buying an iPhone that works on T-Mobile, but after hearing Leo's impressions of the Galaxy Note 7, he's thinking of getting that instead. Leo says that his favorite phone changes pretty regularly. The folks at XDA Developers Forum also point out that reviewers often don't use the phone long enough to discover some of the longer term issues with using them. In the past, these Samsung phones have become slow and wouldn't run as smoothly.

What's the best cell phone company?

Episode 1309

Neil from Phoenix, AZ

Neil wants to know what cell phone provider is the best. He keeps hearing that Verizon is the best nationwide, and Leo says they may be. But the question is, what is the best cellphone company where Neil lives? He should ask his friends and neighbors what they use and if they like it. Leo really likes Google Fi. It uses three different carriers and switches to whatever is best, be it T-Mobile, Sprint, or US Cellular. If he travels overseas, Google Fi doesn't charge for international data roaming in many countries.

Yahoo May Have a Buyer

Episode 1307

There may be a buyer for yahoo, one of the oldest websites online, and if it goes through, it could be the end of the line for the troubled search engine company. The prospective buyer ... is Verizon, which is looking to buy the company for $5 billion, which is a far cry from the $45 billion that Microsoft bid for it a few years ago. Verizon is not going to get the most valuable portion of the company, its search engine since they have been using BING for a few years now, but it will get the content channels that create ad revenue like tumblr, Yahoo mail, Flickr, and other services.

What's the best internet alternative to Frontier?

Episode 1288

Don from Rancho Cucamonga, CA

Don is a Verizon customer and they just got bought by Frontier communications and now his FIOS internet speed has been cut in half, which is worse than dial up. What can he do? Leo says that Time Warner cable is probably his best bet for broadband. They just got bought by Charter Communications, though. Cable is usually better than DSL, but it also depends on how it is in his area. As for phone service, he can just keep it or simply cancel it. He should make sure he gets a DOCSIS III modem if he goes with cable, though.

Do I have an alternative to my phone company?

Episode 1286

Frank from Huntington Beach, CA

Frank's cable company was taken over by Frontier from Verizon and it has constant outages that drive him nuts. Leo says it's gotten so bad that they're having hearings about it! Frank wants to change, but what are his options? Leo says that he probably won't have a choice for telephone, but he can change his internet service. He will have other TV options as well because he can always go with satellite or even Time Warner Cable. In fact, he can switch to Time Warner for all three and his phone number may be portable. Time Warner wants his business, so he should try to call them.

How can I get into my Verizon Yahoo account?

Episode 1277

Bob from Apple Valley, CA

Bob has Verizon and they recently migrated his email from Yahoo to AOL and they didn't bring over any of the email or the data. And Yahoo won't let him reset his password. Leo says that it's apparently the case that his email had been disabled. The irony is that Verizon may buy Yahoo, and if they do, they'll probably move him back. Bob may also try going directly to Yahoo Mail and logging in that way. He could also try account.yahoo.com and see if he can log in that way.

How can I get LTE data as my home and mobile internet connection?

Episode 1273

Steve from Hemet, CA

Steve is a truck driver, and he uses a Galaxy Note 4 on Verizon as his primary internet connection. At home, he has Time Warner cable for TV, internet, and landline. Now that he's back on the road, he's only going to be at home for 1 week out of every 6 or 7 weeks. So he's trying to figure out how to get rid of Time Warner at home, and just use mobile internet. He'd like to get rid of Verizon, but it has the best connectivity for him across the country.