Thomas is looking to get an iPad to supplement his iPhone and iMac. The 12.9" iPad Pro seems too big. So he's looking at the 11". Or should he get the iPad Air? Leo says to get the iPad Air. It has a true motion screen, can now use the Apple Pencil, and is a great first iPad. It's also just as fast or even faster. Not to mention a lot less expensive. It also has the A14 Bionic chip, which is essentially the M1 processor. The only real advantage the pro models have is storage. The Air only gets him 256GB. But that's enough.
Max has an issue with his Dell XPS 15 laptop, where if he's running off the AC adapter, it will slow down. He has to take out the battery and then put it back in to solve the problem. Leo says it could be because the computer thinks you want to charge the battery, but it can't. Dell has addressed it by coming out with a separate USB-C charger.
Steve's church is doing live stream using the Blackmagic ATEM Mini Pro. But he's having issues with the church's laptop, which is older keeping the stream going, while also powering a Powerpoint to project on the wall. Each will have different resolutions. Leo says that the projector is analog VGA, while the ATEM is HDMI out. The good news is that the ATEM has multiple HDMI ports. Leo suspects that the old laptop just has analog out.
Jake has transitioned to a home office for his work. He has a three monitor setup for his laptop and docking station. He has another older computer that can only drive two of the monitors because it doesn't use USB-C. So he added a USB-C card. Still two monitors only. Leo says that Jake's video card is probably too old to drive all three video monitors. Are there any discreet graphics cards that can handle USB-C? Type-C can be USB 3.1 or Thunderbolt 3. Looks the same. So it can be confusing.
The EU has passed a law that mandates that all mobile phones must be using a standard charger, namely USB-C. Apple, of course, hates the new law and will likely resist it legally. Because at $40 apiece, they make a lot of money on Lightning chargers. Leo says that forcing Apple to shift over to a standard connector is a good thing.
Jason bought a new 16" Macbook Pro. But it doesn't come with a DVD drive. Leo says that he can buy an external DVD writer with USB-C for as low as $20. And a third party reader/writer is just fine. He can buy Apple's Superdrive for $80, and Pioneer also makes one which plays blu-ray. But he will need a USB-A to USB-C adapter.
Ann complains that her iPhone won't charge in her car anymore. She gets a message saying "accessory not supported." Rich suspects that the port in her mobile device could be a bit dirty and blowing it out could help improve the connection. But it could also be time to get a new cable. They do stop working after a while and that message usually indicates a degrading connection. For the fastest, go with a USB-C to Lightning cable.
Carmine has an HP Spectre laptop, but his USB-C connector won't power the laptop using his OtherWorld Computing adapter. Leo says that he's supposed to be able to with this new model. It's a data port as well as a power port, and so it may be an authorization issue. Leo says that he may want to try the HP power dongle. He'll also want to be sure he's getting enough power through the Type-C connector. There may not be enough through the OWC, and the laptop may think it's just a data connector.
Johnny picked up a Windows Surface Go tablet, which Leo calls the cutest computer ever. It's 9.7" with Keyboard and Pen, and USB charging. But Johnny got a charging adapter for it that bricked the computer. Leo says to never buy a third party charger unless he's sure it's a legitimate product. Amazon doesn't police their third party sellers very well, and a lot of them are either counterfeit or very cheaply made.
Brian would like to get a portable computer monitor. Leo says that Asus has an amazing portable 15" LCD monitor called the Zen Screen. It connects over USB Type-C, it has a 1080p resolution and has great colors. It costs about $235. Asus also has a USB 3 version for about $50 less.