USB-C

What iPad Should I Buy?

 iPad Air

Episode 1801

Thomas from Detroit, MI

Thomas is looking to get an iPad to supplement his iPhone and iMac. The 12.9" iPad Pro seems too big. So he's looking at the 11". Or should he get the iPad Air? Leo says to get the iPad Air. It has a true motion screen, can now use the Apple Pencil, and is a great first iPad. It's also just as fast or even faster. Not to mention a lot less expensive. It also has the A14 Bionic chip, which is essentially the M1 processor. The only real advantage the pro models have is storage. The Air only gets him 256GB. But that's enough.

Why Does My Dell Laptop Slow Down When I Plug It In?

Dell

Episode 1778

Max from Boca Raton, FL

Max has an issue with his Dell XPS 15 laptop, where if he's running off the AC adapter, it will slow down. He has to take out the battery and then put it back in to solve the problem. Leo says it could be because the computer thinks you want to charge the battery, but it can't. Dell has addressed it by coming out with a separate USB-C charger. 

How can I connect a switcher and a projector to an old laptop?

ATEM Mini Pro

Episode 1704

Steve from Winfield, West Virginia

Steve's church is doing live stream using the Blackmagic ATEM Mini Pro. But he's having issues with the church's laptop, which is older keeping the stream going, while also powering a Powerpoint to project on the wall. Each will have different resolutions. Leo says that the projector is analog VGA, while the ATEM is HDMI out. The good news is that the ATEM has multiple HDMI ports. Leo suspects that the old laptop just has analog out.

How Can I Add a Type-C Port to My Computer and Drive 3 Monitors?

Thunderbolt 3

Episode 1701

Jake from Denver, CO

Jake has transitioned to a home office for his work. He has a three monitor setup for his laptop and docking station. He has another older computer that can only drive two of the monitors because it doesn't use USB-C. So he added a USB-C card. Still two monitors only. Leo says that Jake's video card is probably too old to drive all three video monitors. Are there any discreet graphics cards that can handle USB-C? Type-C can be USB 3.1 or Thunderbolt 3. Looks the same. So it can be confusing. 

Why Won't My iPhone Charge in the Car?

 USB-C to Lightning cable.

Episode 1640

Ann from Long Beach, California

Ann complains that her iPhone won't charge in her car anymore. She gets a message saying "accessory not supported." Rich suspects that the port in her mobile device could be a bit dirty and blowing it out could help improve the connection. But it could also be time to get a new cable. They do stop working after a while and that message usually indicates a degrading connection. For the fastest, go with a USB-C to Lightning cable.

Why can't I charge my HP laptop via USB-C?

HP Spectre

Episode 1539

Carmine from Chicago, IL

Carmine has an HP Spectre laptop, but his USB-C connector won't power the laptop using his OtherWorld Computing adapter. Leo says that he's supposed to be able to with this new model. It's a data port as well as a power port, and so it may be an authorization issue. Leo says that he may want to try the HP power dongle. He'll also want to be sure he's getting enough power through the Type-C connector. There may not be enough through the OWC, and the laptop may think it's just a data connector.

How can I find safe USB-C cables?

Microsoft Surface Go

Episode 1515

Johnny from Atlanta, GA

Johnny picked up a Windows Surface Go tablet, which Leo calls the cutest computer ever. It's 9.7" with Keyboard and Pen, and USB charging. But Johnny got a charging adapter for it that bricked the computer. Leo says to never buy a third party charger unless he's sure it's a legitimate product. Amazon doesn't police their third party sellers very well, and a lot of them are either counterfeit or very cheaply made.