USB-C

Can I Connect My Motorola Moto G Play to My TV?

Motorola G Play

Episode 1836

Daniel from Riverside, CA

Daniel wants to know if he can connect an HDMI cable to his Motorola Moto G Play mobile phone and connect it to a TV. Leo says that if Motorola sells a USB-C video cable, buy that. But you have to determine if your USB-C port has a video channel on the port. Make sure it isn't a Thunderbolt cable. They are very easily confused. It'll need to be a USB-C (display port) to HDMI cable as well.

Why Can't I Get My PC to Read My Phone?

OnePlus 8

Episode 1833

Anthony from Ventura, CA

Anthony can't get his computer to read his OnePlus 8 mobile phone. He plugs it in and there's no popup asking him if he wants to read it as a drive or a camera. Leo says to go into the USB settings and look for a mass storage mode. Choose it. Then it should show up as a hard drive. It may also be referred to as USB Transfer Mode. 

The cable he's using may not have a data connection. It could just be for power. So if he can get a USB-C data cable, the popup should happen. 

What iPad Should I Buy?

 iPad Air

Episode 1801

Thomas from Detroit, MI

Thomas is looking to get an iPad to supplement his iPhone and iMac. The 12.9" iPad Pro seems too big. So he's looking at the 11". Or should he get the iPad Air? Leo says to get the iPad Air. It has a true motion screen, can now use the Apple Pencil, and is a great first iPad. It's also just as fast or even faster. Not to mention a lot less expensive. It also has the A14 Bionic chip, which is essentially the M1 processor. The only real advantage the pro models have is storage. The Air only gets him 256GB. But that's enough.

Why Does My Dell Laptop Slow Down When I Plug It In?

Dell

Episode 1778

Max from Boca Raton, FL

Max has an issue with his Dell XPS 15 laptop, where if he's running off the AC adapter, it will slow down. He has to take out the battery and then put it back in to solve the problem. Leo says it could be because the computer thinks you want to charge the battery, but it can't. Dell has addressed it by coming out with a separate USB-C charger. 

How can I connect a switcher and a projector to an old laptop?

ATEM Mini Pro

Episode 1704

Steve from Winfield, West Virginia

Steve's church is doing live stream using the Blackmagic ATEM Mini Pro. But he's having issues with the church's laptop, which is older keeping the stream going, while also powering a Powerpoint to project on the wall. Each will have different resolutions. Leo says that the projector is analog VGA, while the ATEM is HDMI out. The good news is that the ATEM has multiple HDMI ports. Leo suspects that the old laptop just has analog out.

How Can I Add a Type-C Port to My Computer and Drive 3 Monitors?

Thunderbolt 3

Episode 1701

Jake from Denver, CO

Jake has transitioned to a home office for his work. He has a three monitor setup for his laptop and docking station. He has another older computer that can only drive two of the monitors because it doesn't use USB-C. So he added a USB-C card. Still two monitors only. Leo says that Jake's video card is probably too old to drive all three video monitors. Are there any discreet graphics cards that can handle USB-C? Type-C can be USB 3.1 or Thunderbolt 3. Looks the same. So it can be confusing. 

Why Won't My iPhone Charge in the Car?

 USB-C to Lightning cable.

Episode 1640

Ann from Long Beach, California

Ann complains that her iPhone won't charge in her car anymore. She gets a message saying "accessory not supported." Rich suspects that the port in her mobile device could be a bit dirty and blowing it out could help improve the connection. But it could also be time to get a new cable. They do stop working after a while and that message usually indicates a degrading connection. For the fastest, go with a USB-C to Lightning cable.

Why can't I charge my HP laptop via USB-C?

HP Spectre

Episode 1539

Carmine from Chicago, IL

Carmine has an HP Spectre laptop, but his USB-C connector won't power the laptop using his OtherWorld Computing adapter. Leo says that he's supposed to be able to with this new model. It's a data port as well as a power port, and so it may be an authorization issue. Leo says that he may want to try the HP power dongle. He'll also want to be sure he's getting enough power through the Type-C connector. There may not be enough through the OWC, and the laptop may think it's just a data connector.