USB

Is there a self powered laptop cooler?

FEMOR Laptop Cooling Pad

Episode 1631

Nooru from Mission Viejo, California

Nooru has a laptop that is overheating. Will a cooling pad work and is there one that is self-powered? Leo says that most of them are powered by the USB port in your laptop. But will also plug into a USB adapter that plugs into the wall. Everyone who has a mobile phone has a USB adapter AC plug. So all you need is a cable long enough to do it. Another option is to use a portable USB power bank. You can then just attach that to the back of your cooler and it'll run for days. Any particular brand? Leo says no. They're all pretty much made by the same company in China.

Why am I getting a device error running Windows update?

Windows Error :(

Episode 1619

Dave from Burbank, CA

Dave upgraded his hard drive to an SSD for his laptop and then used Windows 10 and the media creation tool to install. He got a message failure - "no device drivers are found." Leo says that for future reference, use a USB thumb drive and change the boot order to your USB key. And install Windows. It's really easy. Leo suspects that since Dave had a USB external drive plugged in, the error occurred. Leo recommends unplugging everything except a keyboard and mouse, then run the install. Once Windows is up and running, you can add external devices and Windows will install it.

Why can't my laptop read USB 2?

Episode 1561

Carlo from Ontario, BC CAN

Carlo has a small laptop with a USB 3.0 port. But suddenly, it won't read USB 2. What gives? Leo says that USB 3.0 is supposed to be backwards compatible as long as the plug is Type A. It could be a faulty connector, or the connector pins are dirty. The connector could have also shorted out. Shine a light in and look for some cruft, or even damage on the surface of the contacts. ScooterX in the chatroom suggests that it may be a driver issue. Go into the device manager (windows key + X) and look to see if there's a red X. Or delete the drivers and then restart to reinstall.

Can I download higher quality photos and videos by connecting over USB?

Google Pixel 3

Episode 1538

Garett from Chico, CA

Leo says yes, all Android phones can do this. He just needs to get a USB cable, either USB Type A or Type C depending on what his computer has. A Windows PC should be able to mount the phone as a drive, but he may need to get software for it if he's on Mac. He can look for "Android File Transfer Manager" which is a free program that allows the Mac to see the Android device.