Larry is looking for a bitlocker type program for his Mac. Leo says that Mac has its own encryption built-in called FileOS. But if you want to encrypt a USB key, then a third-party app may be a better option. Samsung sells large portable SSDs in 1 and 2TB that come with the encryption included for both Windows and Mac. It's built-in. VeraCrypt is another. And it's free.
Nooru has a laptop that is overheating. Will a cooling pad work and is there one that is self-powered? Leo says that most of them are powered by the USB port in your laptop. But will also plug into a USB adapter that plugs into the wall. Everyone who has a mobile phone has a USB adapter AC plug. So all you need is a cable long enough to do it. Another option is to use a portable USB power bank. You can then just attach that to the back of your cooler and it'll run for days. Any particular brand? Leo says no. They're all pretty much made by the same company in China.
Dave upgraded his hard drive to an SSD for his laptop and then used Windows 10 and the media creation tool to install. He got a message failure - "no device drivers are found." Leo says that for future reference, use a USB thumb drive and change the boot order to your USB key. And install Windows. It's really easy. Leo suspects that since Dave had a USB external drive plugged in, the error occurred. Leo recommends unplugging everything except a keyboard and mouse, then run the install. Once Windows is up and running, you can add external devices and Windows will install it.
GScott is having issues with rebooting to USB on his computer and his USB Key isn't booting up. Leo says to make sure your USB key is properly formatted and made. Turn off secure boot, then try changing the boot order in BIOS to check USB first.
Stan has a thumb drive where he saved all his information, but it stopped working. Leo says a thumb drive is a terrible place to keep original data or backup, but Stan can try Recuva. The program is from CCleaner, which is a pretty reputable company.
When purchasing cables for your devices, one of the main driving factors is the price point for them. Some people wonder if it's worth spending extra money on an HDMI cable or a Speaker cable?
Mike is having issues with USB thumb drives he plugs into his computer. The computer won't mount it. Leo says that the flash drive is a cheap device and it can fail anytime in strange ways. Leo says that's a sign it's broken so just throw it away.
Jay has a stack of miniDV tapes and wants to digitize them to make DVDs. Leo says if he still has the camera, he can do it easily by plugging it into the computer. He wants a USB 3 or Thunderbolt connection if possible. Firewire to USB converter could also do it, but it may be easier just to have a service do it.
Carlo has a small laptop with a USB 3.0 port. But suddenly, it won't read USB 2. What gives? Leo says that USB 3.0 is supposed to be backwards compatible as long as the plug is Type A. It could be a faulty connector, or the connector pins are dirty. The connector could have also shorted out. Shine a light in and look for some cruft, or even damage on the surface of the contacts. ScooterX in the chatroom suggests that it may be a driver issue. Go into the device manager (windows key + X) and look to see if there's a red X. Or delete the drivers and then restart to reinstall.
Leo says yes, all Android phones can do this. He just needs to get a USB cable, either USB Type A or Type C depending on what his computer has. A Windows PC should be able to mount the phone as a drive, but he may need to get software for it if he's on Mac. He can look for "Android File Transfer Manager" which is a free program that allows the Mac to see the Android device.