upgrading

Should I upgrade to a new MacBook Pro?

MacBook Pro

Episode 1633

John from Calgary, Canada

John has a 2011 MacBook Pro that runs excellent. But he's concerned that he won't be able to update it soon. Leo says that if you can run macOS Mojave, you'll probably be OK for Catalina. One thing that could help is to put a new SSD hard drive: that'll help your Mac out. The only other thing you can do is update your battery if you can get one. Leo says there's no real reason to spend the money if you're happy with how it works, and you'll be getting security updates for at least 5 more years. So keep using it!

How Can I Get Away From Windows 10?

Irfanview

Episode 1628

Dave from Cooperstown, NY

Dave recently migrated to Windows 10. He isn't very happy because he has ads on his machine now. Leo says that Microsoft did put ads in the signup menu, but he can turn it off in the settings. His printer also isn't supported anymore. Leo says that any company will eventually end the life of their technology, and not support it anymore. So that's likely what happened. Not really Windows fault, but another option he can try is to convert his computer to LINUX. Leo likes PopOS. Debian. and Ubuntu. 

Can I Still Upgrade to Windows 10 Before January?

PopOS

Episode 1628

Manny from Utica, NY

Manny has a 17" Dell laptop running Windows 7. With Microsoft stopping support for it in January, he's concerned about it. Should he turn it into a Linux laptop? Leo says that if you can put Windows 10 on it for free, then it would give it a few more years. But if you have to buy Windows, Leo would advise not doing that and going with installing Linux on it. Leo likes PopOS by System 76. If that doesn't work because it's a bit heavyweight, then Xubuntu or Lubuntu is designed for older machines.

How Can I Upgrade to Windows 10 for Free?

Windows 10

Episode 1607

Jerry from Ponte Vedra, Florida

Jerry helps seniors update to Windows 10, but he runs into trouble when he goes to multiple computers. Leo says as long as they have a serial number, they should be able to upgrade from Windows 7 to Windows 10. It will authenticate the computer based on the serial number. Jerry says to go to this link to download and update - https://go.microsoft.com/fwlink/?LinkID=799445.

Am I Getting the Right Parts to Upgrade a Gaming PC?

GEFORCE GTX 1660 Ti

Episode 1598

Dave from West Lake Village, California

Dave upgraded his nephew's PC into a gaming PC, but he needs to upgrade the power supply with an 8 pin power cable. He bought one, but will he have issues? Leo says he will be OK if the PINOUTs on both connectors are power only. Don't plug it into a data plug if it's a 4 pin connector. Any issues with installing a new PCIe graphic's card before booting up? Leo says he may have to specify the external GPU in the BIOS, and then let Windows install the necessary drivers. 

What Should I Get For a New Computer?

Dell

Episode 1598

Eddie from San Diego, CA

Eddie wants to buy a new Windows PC. What should he get? Leo says that he recommends a new Dell Tower. But HP and Lenovo work too. How much RAM? Well, for general stuff, 16GB of RAM will keep him comfortable. Get an Intel 8th Gen i5 processor, or even an AMD processor (they're cheaper). 

But for what Eddie is doing, a Chromebook or Chromebox would probably be a better buy. Windows machines are really overkill now. 

Should I Buy an Upgrade Key for Windows 10 off eBay?

Windows 10

Episode 1594

Susan from O'Fallon, Illinois

Susan sees a Windows 10 update code for $5 on eBay. Is it legit? Leo says no! It's a scam and usually doesn't work.  And since Susan upgraded to Windows 10 and then downgraded, she can upgrade back to Windows 10 for free because she's already got an entitlement for her computer.  Go back to Windows 10, the time is right.

Can I roll back an Android update?

Android

Episode 1589

Jerry from Mission Viejo, CA

Jerry has an Android mobile phone and after an update, he lost the use of both his cameras. Can he roll it back? Leo says that the upgrade probably didn't go well and failed, so try upgrading it again. You don't really want to go backwards because of security. Leo recommends doing a factory reset to wipe the phone and reinstall the OS. Be warned though that this will wipe the phone of all data apps and photos, so back it up to Google. But in most cases, that fixes the problem. If that doesn't work, the only way to go backwards is to root the phone.