universal lifeline service

Do I Still Need a Landline?

Landline Phone

Episode 1812

JC from Sherman Oaks, CA

JC has a landline for emergencies. Leo says that's a good idea because wired phones don't go out when there's a disaster. It's a smart thing to do. 911 is also far more accurate with physical landlines, versus cellphones that rely on e911 or Regional 911 service, which relies on GPS.  But why is universal lifeline service so expensive? He pays over $60 a month! Leo says that's outrageous. Things are so much different now, that you can rely more on phase 2 e911, which is getting your address from GPS longitude and latitude.

How Can I "Go Dark" and Eliminate Cable TV?

Chromebook

Episode 1648

Risa from Orange County, CA

Risa wants to "go dark" and eliminate her cable access. She wants to know if a Chromebook will work to replace her computer. Leo says a Chromebook is great for a lot of online applications. Leo says she can cut the cord with her cable company, but if she's using the internet from that same company, she will likely have to pay more if she plans on streaming. But if she is planning on getting a landline, then she could get DSL internet access.