Fernando can't download Windows XP Service Pack 3. Leo says that's because they've stopped supporting XP. Can he get it elsewhere? Leo says not to go anywhere but Microsoft to get updates. It's just not safe, especially from Softonic. They usually add stuff that will install other things he doesn't want. But really, he's no less secure without it if he just follows the following guidelines:
Don wants to create a master boot disc using Ubuntu. Leo says it's a great idea and he recommends it highly. The advantage is that Ubuntu is free, more secure, and it won't bother you to upgrade. Leo says it's every bit as easy to use, too.
Tim has an old Toshiba Satellite laptop and the keys on the keyboard have stopped working and it's spreading. If he upgrades to Windows 10, will that fix it? Leo says it could be a physical flaw. He should try plugging in a wired keyboard. If it's software, the keys won't work. If they do, then he'll know it's a hardware issue with that keyboard.
Kinan has a Gateway laptop with a broken screen and he's got it hooked up to an external monitor. It's getting slow and he wants to speed it up. If he's never reinstalled Windows on the machine, it's a good idea to backup his data, format the hard drive and reinstall Windows from a known source. The hard drive may be wearing out, too. Another option would be to try Ubuntu Linux.
Darryl is thinking about abandoning Windows and going with Linux. Leo really likes Linux, but there are some things he should know before he jumps into it. First, there may be issues with drivers. But the older his peripherals are, the more likely he'll be able to find a driver to run it.
Jay is trying to install Linux on an old laptop and it just won't install. He's trying to use Lubuntu. Leo says Jay is going to want to use Ubuntu's Package Manager for the installer and Chromium is the default browser. It could be an issue with the library. He should check with Chromium to see if the browser is having issues with it. He may need to go find the missing library and install it. This is why Linux is a third party OS, and not mainstream. It's so open source that he has to support himself on it.
Rusty is an open source fan and has heard about the Ubuntu phone. Should he wait for it? Leo says that he's a fan of Ubuntu but it's very unfinished and he imagines that a phone OS is probably going to be the same. It's primarily aimed at emerging markets where price is a consideration. If you like Ubuntu, it's probably very usable. But there won't be a lot of apps for it and that's going to be a frustration,.
Louis wants to run a dummy web server on an old eMac for running Ruby and Ajax. Leo says the eMac was good for its time, but he'll need a Linux distro that's compatible. Ubuntu may be too heavy for it. Running it command line would be the best for that computer and how low power it is. Linux Mint has a Power PC version. Check out DistroWatch.org, where they list all the Linux distributions, and he can pick the features he wants.
Jan upgraded his old netbooks with Ubuntu. But when he booted up, he ran into trouble. Leo says that most Linux installs have a boot CD mode and it's a good idea to try booting from that before installing it so he can see what works and what doesn't. Jan got his way through it and booted it up. Everything works fine. But when it turned it on the next day, he got nothing, just a command prompt. Leo says that it may be the install wasn't done at after all, and Jan just booted without the CD. So boot back to the DVD and run the installer.
Debbie also has an old XP computer and wants to know if she can install Linux on it. Leo says that Debbie can, but she can also run on XP if she uses these steps: