text messages

How can I save text messages on an old cell phone?

BlackBerry Classic

Episode 1187

Steve from Dana Point, CA

Steve needs to upgrade from his old BlackBerry and he wants to know how he can export and save his text messages. Leo says it's possible to save text messages via SIM, but the SIM is very small. He could back up the text messages with the BlackBerry software, as well as third party solutions, but whether they will be legally viable after that is another story. Which is why Leo would recommend keeping the phone and sim as is and get a new SIM for the new phone.

How can I back up my text messages?

Episode 1184

Marti from San Juan Capistrano, CA

Marti has an old mobile phone from 2010 and is looking to get a new phone, but she wants to be able to get her text messages backed up. How can she do that? Leo says Marti's biggest problem is the age of her phone. There are apps that could possibly do it, like BitPim, but they're buggy. She could forward the texts to herself, or email them to herself.

She could also check to see if she can save texts to her SIM card. If she has that, she could save a few at a time and then move them over. But without a USB connector, Marti's stuck with forwarding her texts and paying for it.

How can I check my voicemail and text messages from the web?

Episode 1158

Ryan from Covina, CA

Leo says there's an app called Pushbullet that will deliver phone notifications to his computer through the web. Ryan needs something that direct his voicemails to his email, though. He has tried Google Voice, and that works for voicemail but not necessarily text messages, because those would default to iMessages on his iPhone. If he can get people to text him to his Google Voice number, then he can check those texts on the web.

Why can't people play the videos I shoot with my iPhone?

iOS 8

Episode 1156

Amy from Newport Beach, CA

Amy is having trouble sending videos to Android with her iPhone 6. Leo says the problem is likely with AT&T and it should be fixable. Text messages are handled with SMS, while video and photos are sent via MMS, or through Apple's Message. So it's likely Amy's MMS is misconfigured. Leo says to talk to a genius at the Apple Store and ask them to fix it.

Will we start getting location based text message ads like China is doing?

China

Episode 1131

Alan from Chatsworth, CA

Alan went to China and wanted to report his experience getting by the great Firewall of China. He used alternate ports with remote desktop and TeamViewer to skirt China's blocking restrictions, and it worked great. Leo says it sounds like China just blocked standard ports used for RDP and not something more sophisticated like Deep Packet Inspection. He was able to use Google and Facebook through his T-Mobile Smartphone. It was a little slow, granted, because it uses a slower EDGE connection for free digital roaming.

How can I back up text messages on my iPhone?

Episode 1056

Terri from Costa Mesa, CA

Terri has a ton of text messages over the last five years on her iPhone that she'd like to get onto her computer. Leo says that it's more than just texts, it's also images. First, Leo says she should backup her phone. Then get a program called iExplorer, by Macroplant. It will not only get her music, but also will allow her to export text messages to PDF, along with images. It'll also save voicemails.

How can I send email as SMS to an iPhone?

Episode 1022

Larry from Monrovia, CA

Larry has an elderly friend who has an iPhone. He would like to forward email to his phone and it's not working. Leo says that every phone offers a special address that is the phone number via email. So if he knows the carrier is, he can email him through that phone number. Usually it would be something like "10digitmobilenumber@txt.att.net" but they're all different. It'll be sent to him as a text message.

How can I get texts on Android and the iPad at the same time?

HTC Evo 4G

Episode 952

Stephen from Long Beach, CA

Steve bought an HTC Evo 4G with Virgin Mobile and he's having trouble with text messaging through Facebook. When his friend responds, it goes to his iPad, not his phone. Leo says that's probably because they're responding via iMessage. He'll have to delete his phone number from Facebook and then re-register the new one, even if it's the same number.