text messages

Vulnerability Found in Apple's macOS and iOS

MacBook Air, iPhone, iPad

Episode 1308

Cisco has found a vulnerability similar to the Android text exploit, which could take control of your mobile phone through a text message. Leo says that Apple has released a patch to close the hole before anyone else had discovered it. This affects iOS, watchOS, macOS, and tvOS. Mavericks and Yosemite users don't have a fix yet, though, so those users should disable iMessage until they do. If you can't get past Mavericks because your desktop is too old, turn off iMessages permanently.

How can I back up my text messages?

SMS Backup and Restore

Episode 1303

Reilly from Spanish Fork, UT

Reilly wants to know how to backup his text messages to his computer. For iPhone, PhoneView by eCamm is the way to go. For Android phones, SMS Backup and Restore by Carbonite gets 4 1/2 stars, which is pretty impressive. It will back up his messages to Google Drive or DropBox, and it's free.

What's the difference between SMS and MMS? Leo says that SMS is text, MMS is media/images.

How can I recover a deleted text message from my iPhone?

Episode 1300

Brandon from Redlands, CA

Brandon needs to recover text messages that he deleted from his iPhone 5S. Leo says that if he's deleted a text, there really isn't a way to recover it. However, his carrier will almost certainly have a copy of the message, if it used SMS (the green bubble), so he could try and ask them. He could also look in the Messages (iMessage is the blue bubble) app on his desktop. If he has text messages still on his phone and he wants to get them off, then eCamm has a utility to download them. Another option is the iCloud backup.

Why aren't I getting my text messages?

Episode 1259

Anna from Sherman Oaks, CA

Anna has a mobile phone and she's having issues with missing text messages. She's been told a reset will help. Leo says it could and it's not all that bad to do once in awhile. She should just make sure she's backed up all of her images, videos, and music before she does. Apps will just reinstall.

Anna should go into settings, and look for "Backup and Reset." This will backup her settings and apps. Then she can do a factory reset once she logs back into Google. It'll install everything and she'll be back up and running.

Why can I not get text messages from my friends?

Apple iPhone

Episode 1191

Leslie from Laguna Beach, CA

Leslie can send out group text messages, but she can't get replies. Leo says this is because she has an Android phone, and many of her friends have iPhones (they're blue, she's green). So they end up talking to each other via iMessage. Of course, getting an iPhone would solve the issue. It really comes down to who starts the group message, though. If they start a group message via iMessage, Leslie is left out. If she can get everyone to use WhatsApp instead, she'll be fine. But that's kind of a hassle. Or, she can just use her iPad.